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I used installation disc and all we get is good video but no sound. The Control Panel sounds are not muted

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You do not say if the webcam has a built in mic, what the Operating System is on your Computer, if your computer is a laptop and what program you want to use the webcam in.
This is a typical set up

Laptop x webcam/mic x Vista x Yahoo Messenger

TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Set required mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
CONFIGURE TO MESSENGER

Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

Click ( > ) Messenger > Preferences > Calling and Audio
Set mic and speakers to show Default equipment
Run call up assistant to test audio equipment > Apply > OK

If you have pre-Vista OS you may have to access your audio equipment from the Control Panel

Posted on Sep 29, 2009

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Posted on Jan 02, 2017

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