Question about Samsung BlackJack II Smartphone

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Black jack soft key

My black Jack right soft key stopped working a couple days ago. ive had the phone for a couple month and no problems until now.

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If there is no physical damage, warranty would be best. For AT&T Warranty the direct line is 800.801.1101.

Posted on Sep 29, 2009

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Posted on Jan 02, 2017

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When this happens, go to device manager in the control panel and look for the audio section under sound video and game controllers. Then delete them and reboot the computer, if it is a driver issue the drivers will reinstall, if it is a hardware issue, they wont and you will know that the sound card chip is bad.

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After using the ear phone jack, my 9502 refuses to turn the speakers back on unless I jiggle the ear phone in the jack. A toothpick works as well so it is a mechanical problem, not an electronic problem....


back up all data and then master reset.
Take out the battery for a minute and then put it back, then press the Left and Right soft keys (the ones that look like a dash above the call and hang up buttons) at the same time, hold, and softly push the Reset button on the left? side of the device. Keep holding the SoftKeys until a confirmation message appears or the device boots up differently.

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When the "check phone line" message appears, it is referring to telephone service and not the wire. It appears that your phone jack is "dead" or that there is no working service in the home. Do you have another phone that you can use to check the jack? Is there another jack that you can plug the phone into for a test?

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1 Answer

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you wont, it will sense off of the jack as to which output method to use. If the jack is bad and the device cannot communicate with it, it will remain in its current state.

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Sounds definitely like your jack has a short and needs to be repaired or the BB replace entirely.

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yea, i broke my headphone pin inside the jack now i can't get it out what to do :)

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1 Answer

Right speaker doesnt have sound


1ST.-The right jack could be damaged!!
Usually, there is a [+} posaitve & [-] negative input\output to speaker connections. Not all [-]neg. is ground.Sometimes the [+] pos. is grounded. [The exception to the rule is that u SEE the black wire going to ground] the reason I am letting u know this is that u can test the INSIDES of the sound system.
If u can get inside of the unit. Cut the left speaker output [+] posative from both outputs. criss\cross wires.Place left speaker output to right speaker jack[ that does not work!!] & visa versa.If the [LEFT Output] stops working after u plug in the speakers,the internal RIGHT output is damaged. NEEDS TO BE TESTED
If nothing nothing changes.The left still works & the right still does not work, then it is the jack (shorted ?, opened internally ?)

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