Question about HP Wireless Optical Mouse

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My wireless mouse (new batteries) and keyboard all of a sudden do not work. Checked all of the connections. Devices are about 5 years old.

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It seems as though your driver has become corrupted. Use your "System Restore" to go back a few days to when it was operating correctly.Thanks, Dana

Posted on Sep 29, 2009

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My Genius Traveler 6000x wireless mouse suddenly stopped working


Double check the batteries, although the lights work and the computer sees it, the voltage could drop low enough to stop the sensors.

next, try another USB device in that plug. USB port can go bad.

If the port works, it could be the wireless USB connector starting to fail, if they are bumped to hard sideways it can cause loose connections internally.

then, you might just need to update drivers. Computer update s can conflict with drivers cause devices toss top working.

May 20, 2014 | Genius "Wireless Mouse - Traveler 6000X,...

1 Answer

For 2 years years I have a Microsoft Desktop Receiver 3.1 with a Microsoft Wireless Laser Mouse 5000 v1.0 and a WIreless Laser Keyboard 6000 v2.0. Things were working fine until this morning when the...


Goo0dness, Had this myself just last week. Fortunately I had the old keyboard and mouse and plugged it in to get access. I deleted the wireless keyboard from device manager. rebooted the machine, quickly changed the mouse and keyboard back to the wireless one and it all came back on. saved me buying a new one. Hope this works for you.


Please rate my help++++Thankis for using FIXYA

May 15, 2010 | Microsoft Wireless Optical Mouse USB...

1 Answer

Wireless mouse does not work after changing batteries.it always has in the past The Dell computer and mouse is probably 8 years old but has always worked.


Try moving the mouse receivers usb plug in to another port. Unplug any new devices and restart computer. Then replug in any new usb devices.
If still not working.......
Look at Office Depot and other office stores for a replacement wireless mouse. I have seen them as low a $9.99 on up. You might even want to upgrade and get a wireless mouse and keyboard set.

Mar 08, 2010 | Logitech WIRELESS OPTICAL CORDLESS MOUSE...

1 Answer

Wireless Mouse on a laptop with built inTouchpad on the keyboard


No need to disable the touchpad they should both work at the same time. Have you tried both the mice on another PC?. The first mouse should have the correct software already installed but you will most probably need to install software for the microsoft mouse. I hope you have tried resetting by hitting the button on the receiver then while its flashing the button on bottom of the mouse? If all this fails do have any other USB devices you can test on laptop?......good luck

PS I hope its not the batteries

Oct 31, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

My 2 year old son got hold of my Logitech wireless mouse, and coincidentally it has stopped working. The batteries have been changed, but still no joy. Could something have been pressed to disconnect the...


Yes, it sounds like something has been pressed.

There is a small button underneath your wireless mouse, and a more prominent one on the receiver connected to your computer.

To pair the mouse to the receiver, press the button on the receiver, then the button on the mouse. That should fix it up.

Oct 13, 2009 | Logitech Cordless Mouse

1 Answer

Replaced Microsoft Wireless Optical Mouse 2000 doesn't work


I would have suggested opening up your old mouse and cleaning the right click button first.

Generally, wireless devices have a connect button that finds the frequencies of the devices. On the receiver press this button, then press the button on the bottom of your new mouse. the receivers lights will stop flashing once connected.

Jul 21, 2009 | Microsoft Wireless Optical Mouse

1 Answer

Microsoft Wireless Notebook Optical Mouse 3000 not working


Most devices last a long time. Have you tried re-installing the software for the keyboard & Mouse> Also go to microsoft download center and get the latest drivers for you setup. Make sure when you do, choose the right Operating System driver for your Keyboard & Mouse. Hope this helps. Bud

Dec 30, 2008 | Microsoft Wireless Optical Mouse

2 Answers

Keyboard not working


To connect the keyboard or mouse to the computer, you must connect the wireless device through the USB port and get it to hold a good connection. You do not have to install any devices to use these products, they automatically work when you plug them in. When it says that the device is recognized, you are ready to use it! If you have a desktop, you can also plug the wireless device to the mouse port. The keyboard and mouse work properly up to 5' away from the connected wireless device. If you can get the wireless device to work properly, you should have no troubles with the product.

Dec 29, 2008 | Innovations kb985w RF Wireless Keyboard

1 Answer

Logitech wireless mouse and keyboard


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Sep 26, 2008 | Logitech Cordless Desktop MX 3000...

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