Question about HP Photosmart C6180 All-In-One InkJet Printer
I just spent the better part of 60 minutes with HP tech support to find out that the fault is 'terminal'. The printer is faulty and will need to be replaced by HP. Luckily I only had the printer for 4 hours. This really sucked; but HP worked with me and will replace my printer and 6 x ink cartridges. I only had to talk to a case manager to have all shipping fees waived for next day. Otherwise they would take 14 days to get me a new printer...a little disappointed as this is my first HP purchase for home use. Office printers never seem to have any issues like this out of the box.
If the printer is really brand new and you are not satisfied with it HP has a return policy of 14 days, you can return back to the store, HP would replace the printer for you but that would be a refurbished one that you get....
Posted on Oct 02, 2009
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Posted on Jan 02, 2017
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