Question about Sub-Zero 650 / O Bottom Freezer Refrigerator

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Freezer is no longer freezing food or making ice cubes

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Check you thermostat controller dial and set it to maximum level. if not work check you compressor, there may be a Leakage in compressor line . Repair it from a service center and fill new gas. Thanks.

Posted on Sep 29, 2009

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I can freeze water in the freezer but food stuff defrosts. The fridge is not cooling the food. The interior light is on and working but the power indicator light is not.


Many times cleaning the coils with a vacuum is over looked Bud. Please take a look. Let us know your progress. Thank you and leave me some feedback. The fridge and freezer will continue to run if these are not real clean.

Jul 12, 2016 | Refrigerators

3 Answers

Frozen freezer water line


Odds are your temperature is too cold in your freezer. If when you moved you just plugged in your freezer without adjusting your temperate for your new location you accidentally froze whatever water was coming into your freezer.

First you will need a cooler for whatever you have in your freezer, unless you have wonderful neighbors who will let you keep your food in their freezer for couple of days.

Take note to see what your freezer thermostat is set to. Turn off your freezer. Take out all the food. Keep the door open. This would be a great time to clean your freezer. Let the freezer thaw out for at least one day. Check the line to make sure there is no ice. Once everything has melted turn your freezer back on. Turn your freezer back on but this time set the thermostat to three or maybe 4 levels below what you had it set to before.

Finding Freezing level:
Fill an ice cube tray or small plastic cup with water. Put it in your freezer and come back in about three hours to see if has begun to freeze. If it has not begun to ice raise your thermostat to make you freezer colder by half or 1 level. Leave the ice tray or cup of water that you originally placed in the freezer but add another one. Come back in three hours to see if the water has frozen or has begun to freeze.

You want to leave the original water because you need to make sure the new water does not freeze solid as fast as the original water. If it does your freezer is too cold again.

Repeat "Finding Freezing level" until the water begins to freeze but does not freeze solid. Once your ice begins to free you can put your food back into the freezer. Wait a couple of hours more to see how much more your cubes freeze. If they are hollow or still watery in the center you should go up another half level and check on it the next day.

Once your cubes freeze solid you should be all set. If you don't get at least one tray of ice per day from your freezer you could go up another half level so your ice freezes faster.

Be careful about making your freezer colder because you might end up with the same problem you started with depending on how sesitive you thermostat is.

May 03, 2012 | Maytag MSD2578VEM (254 cu ft) Side by Side...

1 Answer

Unit icemaker wont make ice cubes or is slow to make cubes


The thermostat that cycles the icemaker is not working. Or freezer temp is not cold as it could be. Try setting freezer setting to E and fresh food to 8. Make sure not to have anything that freeze real easy on top shelf. Put can drinks on this shelf or pickles. I hope this helps.

Aug 23, 2011 | GE Profile 26.6 cu. ft. Side-by-Side...

1 Answer

My ge profile arctica is about 9 years old. It is freezing food in the refrigerator, temp control is set at a 4 and the thermometer inside reads anywhere from 28 -40 in various areas of the fridge. Milk...


first run the diagnostics on the unit from the tech sheet inside the unit,then if thermistors are bad replace these there are 2 one on the left and one on the right wall in both fridge and freezer,if good per diagnostics then replace the electronic damper door located between the fridge and freezer compartments in the upper left hand corner of the fridge behind the plastic grille as these doors break and jamb open or shut and the temps can no longer be regulated during the diagnostics tests you can hear this door operate if its operating correctly,lastly,if these fail to solve your problem,replace the main control board in the back behind a panel

Aug 22, 2011 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice cream will not freeze, but will make ice cubes.


Actually, it's not as you think. Ice cubes are made between 0-4 degree Celsius and ice creams are frozen below -3 degree Celsius. Your freezer temperature may be between 0 and -3 degree Celsius and that is causing the problem. An ideal freezer should have temperature between -3 and -30 degree Celsius.

Apr 20, 2010 | Samsung RS2578BB Side by Side Refrigerator

1 Answer

Our subzero freezer has a new problem. The cubes


Ice cubes WILL BE slightly moist when they land in the ice bucket. they've just been slightly melted in order to eject from the ice maker. Stop playing with the settings, for starters. put them back to normal, i.e., middle setting, place thermometer in center of freezer, and if you can, one in center of fresh food. monitor after 24 hours, and for the next three days thereafter. freezer temps should be in the -5 - +5°F, sometimes up to 10°, fresh food should be 35-40, sometimes up to 44°at the normal settings. If you are not having temperature issues, see if you notice any frozen drips of water on the underside of icemaker, indicating a possible crack in the ice maker mold, or a faulty water valve. You didnt include your model and serial number, so not knowing the path of the ice shoot, some go out the freezer door, some slide over and get dispensed from the fresh food side. Its possible you may have a problem instead with the flapping door that opens to allow ice cubes to be dispensed, or similar type mechanism. If this door does not seat completely when its closed, it will leak warm air directly into the ice bucket, which would make them slightly moist, also too, this warm air can cause frost and ice to buildup near the warm air source...look for any unusual forms of ice and or frost leading up from the flapping door to the ice bucket. Also look for any gaps in the door gasket when closed, this warm air leak can also cause similar problems, but its most likely with the ice door. could be the door, the spring, the solenoid, or something else i wouldn't know without personal refrigerator inspection.

Mar 27, 2010 | Freezers

1 Answer

Freezer side of refridgerator doesn't freeze foods properly and also makes only about 10 cubes a day. food side works fine, it's a Hotpoint model #HSS251FMB WW


If freezer is icing up, you might have a defrost problem. Frost free models have a heating element that is controlled by a timer to automatically defrost ice, defrost timer turns on defrost heating element every 12 hours to melt ice in freezer and allow good air flow.
You can test defrost element with an ohm meter(located inside freezer coils-will have two wires going to a plug connection), if OK replace defrost timer (located in various places depending on make and model

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Aug 17, 2009 | Refrigerators

1 Answer

Ice Maker frost and freeze where ice drops into refrigerator door


You need a service guy to look at it. It could be water leaking or a simple case that the flap isnt sealing and the ice melts and then freezes the flap open

May 14, 2009 | U-Line CO2075F-B Echelon Refrigerator Ice...

1 Answer

Freezing problem


HI thanks for your question. try turning the thermostat to a lower, number. and clean all the coils at the back by the compressor. it might be all you have to do/ thanks the appliance doc. please rate my answer. thanks.

Oct 12, 2008 | Amana ATB1935HR Top Freezer Refrigerator

1 Answer

Freezer and Refrigerator section stopped working


check your drain line and check defrost system, defrost thermostat, heater, and timer

Nov 30, 2007 | Maytag PTB2154G Top Freezer Refrigerator

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