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Ice maker not working but the water side works ok the ice maker does not work when the arm is down you can raise the arm and wait a few min. then put it down the cube maker starts to turn but no ice water is on but no ice

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You need to see if you are getting water to the icemaker. Simply stick a (clean) finger in the ice maker on the water side. You should feel solid ice of water. There is a problem if it is dry. This is often misdiagnosed as a water valve or filter problem. More often the ice maker head (unit) is bad. There are small contacts inside that wear or burn. The unit can not send a signal for water if contact is not made. Hope this help.

Posted on Sep 28, 2009


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How do you turn on the ice maker

I think ice makers have a power button either a toggle switch or when you look at the top of the ice cube maker you will see a stainless bracket about the size of a pencil lead and as long as the ice cube maker. If the bracket is up then the ice maker is off. It should be down touching or almost touching the cube maker. Another problem could be that you have no water flow to the maker. Line may be frozen. If you find the toggle or push the stainless arm bracket down you should hear the water pump Buzz or hum. Try turning it from off to on but wait about 2 or 3 mins between switching. I hope my info was relevant to your problem. Make sure your water pump is working it's located on the back bottom where the water line goes in

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In order to determine the problem you must check a few things:

1) Is there water in the ice tray? If not. verify the saddle valve is turned on, check the connection on the water valve, verify that there are no kinks in the inlet hose, and check he water filter to see if it is clogged.

2) Is the temperature correct? Make sure the fans are working properly and air is flowing. Verify the the frig and freezer are at the correct temperature and make sure the ice maker compartment door is sealing shut.

If these things check out ok, run an ice maker test. Make sure the ejector arm and feeler arm are in their original positions before beginning. If they are not:

1. Turn off icemaker and wait 5sec.
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3. Wait until feeler arm and ejector are back to original positions.

To begin the icemaker test: Press and hold the test button on the icemaker for 5 seconds. If the LED, feeler arm and or ejector does not return to to their original positions the problem is with the ice maker.
The ice maker part number for your model is 5989JA0002G

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1 Answer

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you have to solnoids one for water and one for ice maker it must open up for water to get into ice maker. but is the ice maker arm down so it can call for water?. check that ok.

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Whirlpool indoor icemaker doesn't make ice, I unthawed it for 9 hrs and still no ice, what could be the problem

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1 Answer

Kenmore 56541 side by side icemaker nor making ice The in door water dispencer works Arm on tray is on no water getting to tray

1.Bad water valve located in the back bottom of refrigerator.
2. Frozen fill tube going into back of ice maker. (common problem)
3. Ice maker not cycling. Pour water into ice maker cavity until near filled.
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1 Answer

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if the water dispenser on the door still works. the first thing to check is to see if the ice maker is running. check that the arm is down. if it is, attach a peace of scotch tape to the arm and to the case of the ice maker.(make sure that it is just barely attached) if the ice maker works, the arm will raise approximately every 45 minutes, dislodging the tape. if not use a voltmeter set to the 12 volt dc range to check that the ice maker is receiving power. if it is, you will need to replace the ice maker (or at least the timer) if the water on the door does not work, then the most likely problem is that the water solenoid valve needs to be replaced.

replacement parts can be found here, good luck :-)

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2 Answers

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*It could be the water inlet valve.

* It could be the water fill spout in freezer could be plugged with ice. this can be thawed with warm water or a hair dryer.

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Get me the model number. Put tap water in ice maker tray and make sure arm is down. Let it freeze. Wait and see if the ice will drop, this should allow water to come into the ice maker for another run. Let me know, Thanks, Sea Breeze

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Check and make sure that the float arm in the ice bin is down and able to swing. This arm should be down until the bin is full of ice which would raise the arm and stop any water flow until ice cubes are removed, and allows the arm to drop again to start the cycle all over again, to replace the ice that was used. The arm has a spot to snap in and be held where it would be in a position all the way raised, to allow the bin to come out for cleaning or all of the ice removal from the bin, such as to dump the ice in a cooler. The arm should be gently pulled down to hang freely and will slowly raise on its own as the bin fills with ice.

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