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Many people have trouble or are unable to retrieve my attachments because they are imbedded. Is there anyway of creating attachments that aren't imbedded? I frequently send .ai & .psa files fro my work and recipients tell me that they either cannot see or extract my attachments.

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Zip the attachments before adding
Also make sure the user receiving the attachment has a programme available that will let them view the attachment once extracted from the zip file.... if in doubt and there is a free viewer for that file type then add it to the zip archive if it is not too large > 1MB

Posted on Oct 06, 2009

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