Question about HP Officejet 6310 All-In-One InkJet Printer
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Posted on Jan 02, 2017
SOURCE: hp 2420 vrtical line in page
This issue can be due to fuser. I am sure you have changed the toner cartridge.
To confirm its a fuser issue, please perform the following:
1. Try printing a configuration page from tray 1, pull the top cover, as soon as the media is 60-70% inside the printer.
This would stop the paper before reaching the fusing assy.
2. Remove the paper and check if the line exist.
If exists, fuser is not faulty.
If it does not, then transfer roller, laser/scanner assy is faulty
- If fuser is faulty, perform the cleaning page as following
1. go to configure device > print quality > create/process cleaning page
perform cleaning page 5-6 times, however, if the line is due to fuser, then fuser needs to be changed.
Let me know the next update.
Posted on Nov 24, 2008
For this kind of problem you need to call the tech support because the printer is already messed up and it is in need of replacement
Hope this help
Posted on Sep 23, 2009
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