Question about HP Officejet 6310 All-In-One InkJet Printer

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When copying it prints an inch wide vertical line down the middle of the page. This line is very black in the middle and quite thin; the rest of the line is grey on both sides of the black line.

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4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Nikhil Gedam
  • 87 Answers

SOURCE: hp 2420 vrtical line in page

Hello,

This issue can be due to fuser. I am sure you have changed the toner cartridge.
To confirm its a fuser issue, please perform the following:
1. Try printing a configuration page from tray 1, pull the top cover, as soon as the media is 60-70% inside the printer.
This would stop the paper before reaching the fusing assy.
2. Remove the paper and check if the line exist.
If exists, fuser is not faulty.
If it does not, then transfer roller, laser/scanner assy is faulty

- If fuser is faulty, perform the cleaning page as following
1. go to configure device > print quality > create/process cleaning page
perform cleaning page 5-6 times, however, if the line is due to fuser, then fuser needs to be changed.

Let me know the next update.

- Nikhil

Posted on Nov 24, 2008

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nandini789
  • 430 Answers

SOURCE: aculaser printer - i get a blank block vertically down middle of

Try cleaning the entire machine and especially the ink cell.

Posted on Sep 06, 2009

byron21
  • 151 Answers

SOURCE: Black vertical line (1 inch wide) appears while scanning/copying

For this kind of problem you need to call the tech support because the printer is already messed up and it is in need of replacement

Hope this help

Byron

Posted on Sep 23, 2009

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1 Answer

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This sounds as if you have some ink/contamination on the small scaning glass that sits to either the left or right of the main glass on the copier.(Depending on the model/make)As your original is scanned over this thin piece of glass the scanning device will see any spots and this will result in a black line down the page.Please clean the glass with a soft rag.

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The black vertical line is caused by a leaking capacitor, Check and replace poped capacitor with a new won and it will work fine again. No worries.
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For this kind of problem you need to call the tech support because the printer is already messed up and it is in need of replacement

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Do your incoming faxes have the same marks?
If not you might find that the scanning part of your machine has a dirty mark on the glass or that the unit has become faulty.
Try and take a copy from the machine and print from a report or any print from memory.
If you have the black lines on both then i'd suggest getting a new drum unit, if u have it only on the copy I would have a look at your scanner glass and see if there is a dirty mark on it. if not maybe call out an engineer as the scanner unit maybe faulty.
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1 Answer

Brother MFC7820N


I assumed you are using a digital copier/printer, in digital machine there were 2 kinds of diagnosing a problem, and you are right with your observation Copying and Printing, and each have two separate troubleshooting.

If you say that in printing is fine, then the problem is with the scanning part which is in your Optical Unit, here's some pointers

1- Open the optical glass on the top, with screws

2- Observed the optical unit with 3 reflective glass, it could be dirty
3- the middle of the optical system is called the CCD which converts the image from the reflective mirrors, see if you can find dust and dirt.
4- Check the lamp for any sign of dirt this could cause also some problems.

these are the only areas you need to check, nothing else, and this would surely solve this problem

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1 Answer

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have you check with new cartridge. if the problem is still there with new cartridge then your printer needs cleaning from inside.give it to service.

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3 Answers

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There must be a strip of glass about one inch wide, next to
the large glass. There is the problem !
Clean that strip thourougly. When you use the feeder the pages
are scanned thru the small strip of glass.

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