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Icemaker in my freezer-on-top fridge makes ice cubes that are mostly hollow-a very few come out solid.

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This problem is common to many refrigerators, no matter the brand. It's generally caused by the water valve being partially blocked by impurities in the water. The cure for the problem is replacement of the water valve which is located in the rear of the refrigerator at the bottom. It is generally the blue plastic assembly to which the water line is attached. It can be purchased at a local parts outlet but you will need to provide the full model number and possibly even the serial number. Both can be found inside the refrigerator on a tag located in the center front of the ceiling or one of the side walls near the ceiling. Be sure to turn off the water before disconnecting the line. You will still get some water out when disconnecting the water lines but not much.

New valves have pressure fit couplings that look like white rings at the opening. To release the hoses you push the little white collar that is around the plastic line in toward the valve with one hand as you pull the plastic tube out of the collar with the other. Installation ONLY requires you to firmly insert the tube into the collar on the new valve.

When you turn the water on check for leaks. if the pressure fit coupling leaks you have not seated the tube firmly enough into the collar. Good Luck.

Posted on Sep 28, 2009

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Posted on Jan 02, 2017

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Nothing is cool no ice or anything but the fan in the freezer and the fan bottom rear are working continuously


If your icemaker is producing small cubes, hollow cubes, huge cubes, or a solid slab of ice, one of the first things you want to check is the fill level. And it's not as difficult as you might think. (Hey, the hard part's wrenching that bottle out of Pookie's little fingers!) Unplug the refrig, pull the icemaker - usually one screw underneath, either 2 more or hooks above the cube mold - and unplug it. Take it to your sink and melt out any cubes with hot water. Then plug it and the refrig. back in, leaving it unattached from the freezer wall.

Manually start a 'harvest cycle' (see below) and hold Pookie's bottle under the fill tube. You'll have to wait a few minutes, because the water enters near the end of one complete rotation of the cube ejector, which constitutes a 'harvest cycle'. Regardless your type of icemaker, you're looking for 130-150 cc's, with most working best around 145cc's, but anywhere in this range should work OK.

(When replacing your icemaker with a new one, always check and adjust the water fill level this way too. You'll save yourself a lot of trouble.)

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I would guess that the freezer is turned down too low to give the water in the ice maker time enough to freeze solid before the action of the ice maker completes it's cycle. Turn the freezer thermostat up to max and see if this makes a difference. After checking, if the ice is frozen solid, then dial it back half way between where you had it set and max, then check again.

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Are you having any temperature related symptoms, i.e., soft ice cream that appears to have melted slightly and refrozen, soft breads in the freezer, warm or hot outer surfaces anywhere? If cooling is not a problem whatsoever, are any of your ice cubes smaller than normal, or do you have hollow ice cubes; you would be able to crush the cubes in your hand? If either of these pertains to you, you have not enough water coming to the ice maker, due to a faulty water valve not opening completely, or your water source pressure is low. disconnect your water line from the fridge, test pressure of the water line by placing end in a bucket, turning water on. It will be obvious how the pressure is. if pressure is good to really good, you have a bad water valve on the fridge. If pressure is so-so to bad, change source water valve.
If cubes are not small nor hollow, but rather normal full size cubes, just not enough, you probably have an intermittent problem with your icemaker, replace that.

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The flow of water is controlled by a solenoid. Thus magnetic -- rather electromagnet which mones the vale from open & close, both in the ice-maker & the water dispenser.
Thus the valve which is activated when door closes, must have lost its earlier condition and must be making an irritable buzz whenever its on. Simply get the Valve assembly replaced, preferably from their authorized service center closest to your place of residence.

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Hi,
Hollow ice cubes are most often cause by insufficient water supply. Icemakers fill for about 7.5 seconds, resulting in about 4.75 oz. (140 cc) of water into the ice cube mold. If there s not enough water pressure available at the fridge, cubes may end up hollow and/or the fill could continue to dribble, eventually causing the fill tube to freeze closed.
pls rate my suggestion.........

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1 Answer

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some fridges are designed to make hollow cubes where they always hollow or just recently

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1 Answer

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Make sure the fill tube going directly into the icemaker is not touching the part that receives the water, if it is touching the water will spray all over and not go into the cavity

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your refrig has a built in bypass in the filter housing so yes it will work with out a filter in place. if you have not replaced your filter in the last 6 months that is likely the problem. Hollow cubes are usually a sign of not enough water getting into the icemaker then it cycles too fast and harvests hollow cubes.

when the hollow cubes fall into your bucket they bust and put water in with your cubes freezing them together. so by solving your water supply problem you'll solve most of your icemaking issues..

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