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Comcast hd cable/dvr box goes mute when watching live or recorded shows

My tv goes mute frequently when i'm watching live shows or recorded shows on my dvr. the only way to fix it is by: 1) turning off and on the tv or 2)hitting the replay button till it goes back go a part of the program where i can hear the volume.


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6 Suggested Answers

  • 86 Answers

SOURCE: Direct TV DVR "skipping" like a dvd

You have an internal hard drive error. You will need a new box.

Posted on Jan 22, 2008

  • 5 Answers

SOURCE: Direct TV DVR Recording Problem

call tech support & ask them to hit your box to reset it, in the meanwhile unplug it for 15 seconds

Posted on Apr 25, 2008

  • 68 Answers

SOURCE: Direct TV DVR sound/no picture or pict. no sound

delete any programs that are not needed on the dvr. restart the reciever. if the problem continues, its the tuner and hard drive not working together. receiver may need to be replaced.

Posted on Jan 04, 2009

  • 374 Answers

SOURCE: Recording on my Dish 625 dvr

Okay, we can do this. Go to the menu on the satellite at either TV locations. and press 8 then 5. You are now at the Record Plus screen. Move the highlight to the record preferenceand toggle up or down to the desired record preference.After this ensure that you select enable on the activation side of the screen. You will then need to select done. Now you are in business! Thanks ffor using Fix Ya.

Posted on Mar 24, 2009

  • 1 Answer

SOURCE: motorola cable box remote codes

I have a panasonic dvr.. had the same problem. you can't go through the cable box to the dvr, you have to put in a splitter and have the cable feed it directly.

Posted on Mar 31, 2009

SOURCE: My vizio tv is making a buzzing noise when I watch

Hi, Mary with Dish Network Customer Service. I had this issue with my TV as well. You will need to turn the TV volume up and the cable volume down. The opposite way from how you have it now. This should resolve your issue.

Posted on Jan 26, 2011

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Can I use my HR22-100 Directv DVR as a standalone DVR with Comcast cable

No, that DVR is made to record programs that come off the satellite dish only, it doesn't have any video inputs. If you want a DVR, your best bet is to get one from Comcast.

Oct 22, 2013 | Tivo HD

1 Answer

Can i watch tv on one tv while another person watch a recorded show at the same time?

Hey russ fenton,

On the 625 receiver; the Dual mode allows you to record in one room and watch live TV in the other or watch live in one room and a recording in the other.

Tommy Faust
DISH Network

Oct 24, 2011 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Cant record two programmes at once

Well no matter the DVR, you should be able to record 2 programs at once...but you CANNOT watch a 3rd live while they are recording...also, if your DVR is hooked up to more than one tv and someone is watching something else in the other room, it will not record 2 at once, either. You can watch RECORDED programming while 2 others are recording, but not live tv.
You might want to check how many "inputs" your DVR has...most have 2 which allows the double recording...if you have an older DVR maybe you only can do one at a time. On my DISH box, they call these "TV1" and "TV2".

Hope this helps.

May 14, 2011 | TV Receivers & DVRs

1 Answer

We cannot watch a show on another channel on other

Hello! Dan Busa here with DISH Network customer service. This is actually how your DVR is supposed to function. A 622 is a dual tuner reciever meaning it's capable of watching or recording two live shows at a time. When you record a show you tie up one tuner, there are two work arounds. You can get an additional dvr receiver or you can set up record preferences and have everything automatically record to tv2.

Jul 20, 2010 | DISH Network ViP622 DVR DTV Receiver /...

2 Answers

Our Dvr will only record on the channel we are watching. I cannot watch one show and record another? It says I have to be watching the channel I want to record?

for the dual tuner, if you are unsure what this is... please look at the back of the satellite box and see if you have 2 sat in cables. if you do, then you need to reprogram your satellite. if you do not have 2 sat in cables then you would need to contact dtv to get this installed.

Mar 29, 2009 | Directv (R10) DTV Receiver / 70-Hours...

1 Answer

Unable to record show on the DVR

Try a hard reboot. Hold the power button on the box till it turns itself off. It will turn itself back on. After restarting try to record live tv. If you can't watch recorded shows either your harddrive may be fried. After thought, a $20 tv tuner card from e-bay for your computer, you could record them to your desktop.

Mar 11, 2009 | TV Receivers & DVRs

1 Answer

Directv DVR vs Tivo

I found the manual for that model online, and according to it, the "Live TV" button should function exactly the same way your old Tivo did.

If it's not working correctly, you may want to contact the manufacturer, assuming it's still under warranty.

Aug 06, 2008 | Hughes HDVR2 with 105 Hrs DirecTV DTV...

1 Answer

Record DVDs frrom Cable box DVR

Buy a recorder that records both +/-R and double layer disks.
I haven't seen a Comcast dvr but you should connect it to the svideo out port of the dvr to the svideo in of the recorder and the audio out to the audio in. If the Comcast doesn't have svideo use the video ports instead

Dec 20, 2007 | Cyberhome DVD Recorder - DVR1600

1 Answer

Tivo and direct tv

No, unfortunately there is not. That tivo only has 1 tuner, so you can only record or watch 1 live program. You can however watch a pre-recorded program while recording a live program. If you have directv, you can step up and get their hr20 dvr. It's not a tivo by any means, but it has 2 tuners so you can record 2 things at once and watch a pre-recorded show. It takes a little while to get used to the interface, but once you get the hang of it, it's pretty straightforward.

You can also get an older DVR w/ tivo (hr10) however, it will not get ANY of the new MPEG4 High Def channels that are out there.

If you have an hdtv, then you really should grab an hr20, give directv customer retention a call and ask what they can do for you. You'll need a new slimline dish and they'll come out install it and everything you need for watching off the new satellites and enjoying the new mpeg4 hd channels (the old hd channels are in mpeg2).

Good luck.

Dec 12, 2007 | Tivo Series 2 80-Hours Video Recorder

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