Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum
I was having this same problem with my Dyson, and then I realized that mine was caused by the rubber gasket inside the canister being too high. It somehow was pushed up allowing everything to go up into the “cyclones” and then on through to the filter. This probably happened when I separated the clear part of the canister and balanced the inside part on the floor. To solve this pull the rubber gasket down as far as it will go, on mine the grey plastic dips in about 1/8th of an inch above where this gasket should be located, and there should be no gap between the bottom of this gasket and the bottom of the canister. Also I used my old vacuum to clean out the inside of the cyclone as this was full of pet hair. The filter continued to catch the remaining pet hair that was inside the cyclone that my old vacuum could get to. This took about two or three “vacuum session” before it all cleared through and no more hair was collecting on the filter. I now always make sure that the gasket is all the way down as this same situation can also lead the cyclones becoming completely clogged, and destroying the vacuum. Hope this helps!
Posted on Oct 03, 2009
The black gasket may be missing or out of place, but you can call Dyson and they will send you a new cyclone (the colored part) to you at no charge.
Posted on Oct 11, 2009
Common issue with dyson,
Return it to themanufacture and they will repair and resend back to you
Posted on Sep 29, 2009
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Posted on Jan 02, 2017
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