I ran a test page using 4 basic colours, black and yellow are faded on lh side, magenta and cyan are okay
SOURCE: Magenta printing as yellow
Well, first off, are the alignment, and nozzle check sheets looking good? If not, then work on that. If so, then we have a problem. Try creating a test sheet in Word. Make red, yellow blue & black text and see if anything else prints wrong. Get back to me!
SOURCE: Yellow Lines on every print
If the optics are clean (use lint free cloth on 4 rows of black thingys underside of lid) Then it sounds like the yellow drum needs to be replaced, when printing in word I'm guessing that you have it set to B/W prints hence no colour is engaged, no lines
SOURCE: Not printing extreme right side of page
It is either your drum or open front cover see blue handle @ right hand side pull it out look at rignt hand side of printer and a door has opened (only small) pull the blue lever out and move the pad back andforwards a few times this cleans the glass.
It worked for me but I have to do it fairly often but it samve buying a new drum etc
SOURCE: Faded print on left hand side of paper
This type of printing defect is normally caused by 1 of a few problems - the easier one first:
1. Toner cartridges sometimes do not have the toner evenly distributed - close the toner cartridge and inspect the hopper right below it for even distribution of toner.
The harder ones:
2. This type of defect can also be caused by dirty charging section - for the drum to pick up the toner it must be charged electrically prior to exposure - if the charge grid is not clean then it will not give the drum an even charge - not sure were this is in this printer yet - looks like it comes as part of the drum kit so this should not be causing this issue.
3. The last and most difficult to check is paper alignment with the drum - is the paper contacting the drum evenly - look for possible problems in the paper path with the drum unit removed - look for something uneven around the area were the paper contacts the drum
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