Question about HP PhotoSmart 7960 InkJet Printer
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Posted on Jan 02, 2017
SOURCE: HP PSP 2355
the only thing that can be done is to go to your printers and faxes folder and looking for your HP printer icon, right click on it and select uninstal, switch off and remove printer from the usb port Next go to add/remove programmes and look for any HP printer software listing and uninstall it and restart the pc. If you have the installation cd that came with the printer reinstall the driver and when prompted reconnect the printer to a usb port preferebly a different one than before if you have spare and continue. reset the HP printer to the default printer if not already been prompted to do so by the software and try again printing, if the result is the same the printer itself is faulty and requires servicing or replacing
Posted on Jun 24, 2007
SOURCE: Dead Printer
I understand that you are receiving paper jam error.
Please follow the below given instructions to get the issue resolved.
Here is the web document:
Just copy and paste the entire link into the Internet browser's address bar and press enter.
Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.
Let us power cycle your All-in-one to remove any static electricity in your All-in-one.
Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.
Please try installing the below patch and check for the result:
Just copy and paste the entire link into the Internet browser's address bar and press enter
If the issue persists, try resetting the All-in-one to factory defaults by following the below given instructions:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.
Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold Cancel and the Right Arrow while plugging in the power cord.
Continue holding until it displays S Full Reset message in the front panel of the All-in-One.
This should resolve the issue.
Posted on Feb 08, 2008
SOURCE: HP PSC 2355 paper jam
I had the same problem. When I inspected the printer inside I detected that on the right sight of the metal thing that's guide te cartridge holder some plactic piece had broken.
When I glued it, everything went OK for a couple of minutes. Because of the presure on that plastic nock it broken again and the same error appeared on the screen.
Posted on Apr 19, 2008
check this out....when the printer reports the jam, open the paper tray very carefully and slowly.
Has the paper moved at all forward? Has it moved like 1/4 inch to 1/2 inch out of the tray?
If so, you probabaly need a torque limiter, no tools, $10 or so and a very very easy fix.
POBCM is very correct when he points out that the block/stop in the back of the tray moves when the tray is closed with too much force and this is the #1 cause most of the time.
You may see a "41.3" code displayed if the block is not up to the back of the paper and the paper is not all the way forward in the trays, and under the two metal clips at the front of the tray.
Posted on Mar 14, 2009
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