Question about Cameras
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Posted on Jan 02, 2017
Hi Jeanice21, I just posted the same problem a few minutes ago with my SD400. I followed a few steps of the suggested solutions and here's what worked for me.
1) take apart the front and back by unscrewing the six screws holding the camera together
2) on the left of the flash, there are two little retangular holes with grooved dials in them
3) using a little flat head screwdriver, push up or down to turn the grooves while power up in the movie or capture mode
4) the lens retracted at this point and my camera started working again. Good luck!
Posted on Dec 30, 2008
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:
Posted on Jul 23, 2009
you should take it do the shop because somthing might be stuck or it could have a malfunction well i dont no exactly i jus say go check it out
Posted on Oct 11, 2009
Can you turn the camera on by pressing the playback button? This should turn the camera on to view pictures on the card without opening the lens.
Check the tab on the battery door. it should activate a micro switch next to the card slot on the main board. If this is damaged then the camera will not power up.
If the lens is stuck then this will also prevent power up
Posted on Nov 15, 2009
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