Question about Brother IntelliFax-2820 Laser Fax

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The receiver states that our faxes that we send are unreadable down the right side of the paper--white or dark streak. The faxes we receive are ok

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The glass scanner window (narrow strip of glass) needs cleaning. One "spot" of dirt will appear as a streak on the receiving end.
If you "copy" a document you can check the streak and see how effective your cleaning is.

Posted on Sep 28, 2009

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My brother MFC 8500 is receiving alright but everything I send out has a big black streak going down the right side of the page. Confirmation page also has big black streak.


Let me see if I got this right.

The received fax is clean but when you send one out it has a black streak on it.
Cool! So far so good.
Makes sense because for sending, the fax scans the original document and parts of the scanning area could be dirty and so on. Therefore a black streak may appear.
The same black streak would also appear when you make a copy, because the original document must also be scanned.
Logical!

However for receiving faxes, the machine uses the internal memory and the print engine only, and the same applies to printing the transaction report, which comes from inside via the print engine.
The scanner has no rol in either situation.

Now I'm lost!

.

May 31, 2011 | Brother Office Equipment & Supplies

1 Answer

We have a Brother intellifax 4750e. When we send a fax, there is a black streak down the right hand side of the paper. When we receive a fax, the streak is not there. The streak is about 1" wide. ...


Try cleaning the rollers with rubbing alcohol using a good quality paper towels, I find there is a buildup on the rollers causing streaking on the paper. If that fails the print head must be suspect.

Dec 30, 2010 | Brother Office Equipment & Supplies

1 Answer

Can not send fax. The receving fax rings but my machine does not respond and send the fax. I can receive ok.


The document does not feed into the machine.
Be sure the document is not wrinkled, and you are putting it in correctly. Check that the document is the right size and not too thick or too thin. (See document types and sizes on page 43).
You cannot receive faxes automatically. Check if "TEL" appears on the right side of the display. In TEL mode, you
cannot receive a fax automatically. Be sure the handset is seated on the cradle properly.
The machine cannot receive faxes manually. Do not hang up the handset before pressing Start/Enter to receive a
fax.
The machine does not send anything. Check that the document is loaded face down. Send should show up
in the display after it dials. Check if the machine to which you are sending can receive your fax.

Dec 22, 2010 | HP 1010 Plain Paper Thermal Fax

1 Answer

Black streak down right side of outgoing received fax


clean the scanner, it may have white out or some other obstruction blocking it

Jun 02, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Black streaks on prints


Where the original page that you wish scanned/faxed there will be a device called a "scan part". This device "reads" the paper to be faxed/scanned as it passes. It usually is found very near where the paper to be faxed goes in.
If there is a spec of debris on this part it will cause a fine line straight down the document. If its dirty, the document will be too! Just give it a good cleaning and you should be fine.
Did this help? Click "FixYa" below!
Thanks
Len

May 29, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

I have the stupidest question. i have a brother fax 560 plain paper fax. Do i load paper face up or down to send a fax? THank you!


just check there wilkl bi mention face up or down .if not mention no problem just make a copy by putting face up and one copy by putting it face down.one time u will receive white copy and one time u will receive print on paper .when u will receive print check this is face up or down .after confirm just send fax

Dec 16, 2008 | Brother IntelliFAX 560 Plain Paper Fax

1 Answer

SF-560R. When receiving and sending Faxes


needs a new toner cartridge probably but the fuser rollers may be damaged as well usually if the lines are indented into the paper that means its the fuser roller if they just appear strait down the page then its the toner cartridge

Nov 18, 2008 | Samsung SF-560 Plain Paper Laser Fax

1 Answer

Streak


Open the document feeder and clean the scanner glass.

Nov 08, 2008 | Sharp UX B700 Plain Paper Inkjet Fax

1 Answer

Lexmark X6170


Received fax is unreadable or blurry
Please go through the checklist below to see if the suggested action(s) can resolve the issue.

* Make sure the copy function is working well.
* Print a Clean nozzle page from the Maintenance menu. If the printout has unexpected white or color horizontal streaks or missing portions, print the Clean nozzle page again. If you are still experiencing streaks or mission portions, you may need to replace your cartridge(s).
* The cartridges may need to be aligned.
* You may need to ask the sender to increase their fax quality.

Sent fax is unreadable or blurry.

1. If the receiving party indicates that the fax output is unreadable or blurry, you may want to try increasing the fax quality.
2. Check the scanner glass for excess amounts of smudges and/or fingerprints. If the scanner glass needs cleaning, moisten a clean, lint-free cloth and gently wipe the scanner glass. Make sure the scanner glass is dry before scanning the next document.

Feb 29, 2008 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Copies and outgoing fax quality


your machine most likely has toner spills in it.
if you send faxes face side down follow these instructions ;
1- take out toner
2- look for thin glass strip on bottom inside the machine
3-wipe clean

if you make copies side up then do the same except look for glass strip on the upper side of machine

Nov 27, 2007 | Brother IntelliFAX 4100 Laser Fax

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