Dell Dimension E310 PC Desktop
Problem for Dell Dimension E310 PC Desktop

USB Troubles




By zekegrave on Sep 28, 2009

" "
Ipod Shuffle 2nd gen is not recognized by windows and it says a malfunction occurs when I plug it in, but only yesterday I had the thing plugged in and it was fine, but I can't charge my ipod or change out songs.The ipod itself functions properly and itunes is up to date so I can only think it's an issue with my USB ports. I've got the latest chipset, Dell,Microsoft, and Itunes support offer squat on this so i'm trying here. I've had this issue with the USB ports in the past but never with my ipod, though since it happened with everything else I suppose it had to happen to my ipod some time. Last time the problem was fixed by reinstalling the drivers to get my keyboard and mouse to be recognized,but that also required an entire reinstall of the OS and I've only just recovered alot of the music I lost and I don't want to go through that again.
using Windows XP home edition Service pack 3
and it's a basic Demension E310 Pentium 4 etc.

Get back to me whenever you can.

Best Solution

posted on Sep 28, 2009
Very Helpful)

Joed911

Rank: Guru  Dell Expert
Rating: 88%, 1670 votes
How To Refresh and reinstall USB Ports Of Your Computer Hello there, the other day i tried refreshing and reinstalling the USB ports on my PC, as some of my connecting devices are not recognized. I present the detailed procedure on refreshing the USB ports.
Let’s go!!

Here are the steps to refresh/reinstall/uninstalling the USB ports on the computer.

The USB port needs to be refreshed to make sure that no other device has captured the USB port of the computer. The Mouse, video camera, your external USB hard disk; what ever it may be.

Follow the steps given below to refresh USB ports.

1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager Button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.

Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.

7. Shut down the computer.

CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.

8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.

The above steps will refresh the USB ports.

Now connect the USB devices like mouse, video camera, your external USB hard disk...USB hubs...whatever you like and the drivers should install automatically.

Tip: It is always recommended to connect the main USB devices at the rear end USB port. As they require more power to initiate.


The above steps are for XP operating system. When coming to the matter of Vista, please note the changes below:
===========================
1) Right-click Computer icon from the desktop , and then click Properties to open the System Properties window, and then select the Device Manager tab.

2) Click the Plus (+) sign next to Universal Serial Bus Controllers/Root hub.

3) Click the USB Composite Device entry to highlight it, and then click Remove. If a screen appears to confirm the deletion, confirm the deletion.

4) Disconnect the USB cable to the all-in-one, wait a couple seconds, and then reconnect the cable. This should restart Windows device detection (Plug and Play).

5) A New Hardware found screen may appear, click next through all of the screens that appear for the Wizard to install the USB Composite Device. Click Finish once the wizard completes.


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" Thank you Very much. Kind of embarrassing how simple it seemed to be to fix it but,"Knowledge is something you gain each day" and all that ^^ " - zekegrave

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