Question about Logitech Harmony One Advanced Universal Remote with Color Touch Screen

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My remote stopped charging. Contact point are

My remote stopped charging. Contact point are clean. The lights light up when in cradle. Brought it to Future Shop to see if they could tell if the battery needed replacement but they couldn't get it out. What now?

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Push the button on the back and pull the gray to get the battery

Posted on Sep 29, 2009

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My Harmony One remote will no longer charge. I took the battery out of it and place it in my Harmony 880 and placed it in it charging cradle. It started charging. I know it is not a battery issue. Yes...


This is a common problem for these remotes. Constant handling of the remote results in dirty charging contacts located on the bottom of the remote. Oils and acids from your fingers and hands also dirty the charging contacts. Also the contacts on the charging cradle can become dirty and have been known to not make solid contact. I would recommend cleaning BOTH the charging contacts AND the cradle contacts using a Q-tip and some good quality rubbing alcohol.Be careful to just wet the Q-tip and gently scrub the contacts only. Careful regular maintenance should help you resolve this problem. Also you could check the Logitech website for recommendations on how to clean their equipment.You can also try the rubber band trick!! Which is while placing the remote into the docking cradle, listen for a beep which indicates a solid connection. While still maintaining a solid grip on both charger and remote wrap a rubber band around both devices. This should ensure a good connection while the remote is charging! Good Luck!

Jan 04, 2011 | Logitech Harmony One Advanced Universal...

1 Answer

Harmony 785 charging cradle does not charge the remote. The cradle lights up as normal. There used to be a sound when the remote was put on the cradle, but it stopped a few weeks ago. The remote shows a...


Try pressing down on the remote, and wiggling it around. It's just that the pins are not making contact I suspect.

If pressing down helps, you can fasten it on with a elasitc band or something so that it keeps charging. Also, if it is still under warranty, I woul advise contacting Logitech's wonderful support team to get replaced.

Hope that helps!

Feb 14, 2010 | Logitech Harmony 785 LCD Remote Control

1 Answer

My harmony 890 remote stopped working; wouldn't


Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear additional beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Dec 16, 2009 | Logitech Harmony 890 Universal Remote

1 Answer

Uniden cordless phone does not make good contact with the cradle


Put some WD40 on a cloth and rub all the contacts to make sure they are clean. Also clean the inside surfaces of the cradle base to make sure the phone goes all the way in. Contacts are sometimes spring loaded, spray WD40 into them.

Aug 27, 2017 | Uniden Cordless Phone

3 Answers

My 880 will not charge I used this 2 years ago and it worked The remote still holds the old settings I now want yo use it but the unit said battery low recharge. I tried to charge it but it would not...


There is a trick with these remotes. Take a tiny piece of paper and
wedge it in between the battery and the side of the battery compartment
opposite the battery contacts when you insert battery.
This will apply more pressure between battery contacts and remote.
Now your harmony should properly charge up overnight.
Had the same problem with mine and the paper trick fixed it.
Was even able to use the old battery again.
Has something to do with the three contacts on the battery.
All 3 need to make good contact.

Nov 19, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

Can't get the docking station to charge the remote battery. blue light. Not sure if I am getting good contact. Have used contract cleaning solution with not success. Appears that I do have poewer coming to...


Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. This sounds like it could be your problem. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT (sounds like you tried this). Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you decide to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Oct 26, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

Base of Harmony 880 is plugged in and lit up. When I put the remote in the charger nothing happens. It doesn't even light up. I have cleaned the contacts. Remote will not turn on anything.


Generally there are three possibilities (apart from the battery going bad and the remote cradle not getting power, both of which are infrequent) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Oct 02, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

My remote wont charge? even on charger - it says


Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Sep 30, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

The 880 unit will not charge. Have cleaned all contacts and seems to be making contact. Any suggestions.


Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. This sounds like it could be your problem. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT (sounds like you tried this). Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you decide to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together. Good Luck!

Jul 10, 2009 | Logitech Harmony 880 LCD Remote Control

17 Answers

Harmony 880 universal remote re-charging problem


I took the rubber feet off(4) from the underside of the cradle - removed the four screws and separated the top half of the cradle from the bottom. This exposes the two long thin charging arms and points All one piece). I then took some doubled sided tape, similar to what you use to put up temporary 3m picture hooks and cut four small pieces about 1/8th in square. Join two of the pieces back to back to make one piece (double original thickness), then raise one of the long charging arms gently and place the piece of double sided tape under the head of the arm (ie under the very end where the rounded point is, that sticks though the cradle when reassembled (there are two of these). Do this to the other arm.

Why - by inserting the doublesided tape you permanently raise the arms without bending them - ie they will now stay in that position and not bend out of shape, losing contact again . With the cradle reassembled, put the remote back in the cradle you will have more direct contact with the two charging pins. FIXED!!!!!!!! Good luck1

Nov 15, 2007 | Logitech Harmony 880 LCD Remote Control

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