Question about Plantronics Discovery 925 Bluetooth Headset

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Plantronics 925 won't hold a charge

Earpiece worked fine for a few months, then it developed a problem with holding a charge. Either on USB or AC adapter, unit fully charges (one red light blink when holding down volume and on/off simultaneously, as per user manual). Turn the earpiece on, enter a call, within 2 min I'm getting three beeps in my ear (signaling low battery) and within another minute the earpiece shuts down.
I've seen people posting about this issue around the internet, but have not seen any solutions. And dialing Plantronics hasn't gotten me to a customer support person for live help.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: plantronics 330 passcode

Begin with headset turned off.
1. Press call control button for
6 seconds. Release button when
indicator light flashes blue and
red. Headset is ready to pair with
Bluetooth device.
NOTE The headset can pair to
multiple Bluetooth devices, but
will only connect to one device
at a time. The headset will automatically
connect to the last
device to which it was connected.
2. While the headset is flashing red
and blue, use the phone menu
to search for Bluetooth devices
and select “3XXPlantronics”.
3. When prompted for passkey enter
0000. Headset will flash blue when
paired successfully.

Posted on Jul 11, 2008

  • 1 Answer

SOURCE: Can,t connect my Plantronics220 Earpiece to my phone

I can't get my headset to go in discovery mode.

Posted on Nov 25, 2008

SOURCE: instruction on how to wear plantronics 925 bluetooth

The round portion that has the smaller hole in the center, with the small extension, goes into your ear. The squarish loop then needs to be rotated to out, so that it is "hooked" into the curve of your ear. Try different sizes to get the right fit of the loop (the bodies are identical).

Posted on Feb 13, 2009

  • 1 Answer

SOURCE: don't have manual for Plantronics Explorer® 220 Bluetooth device

http://www.spice-mobile.com/pdf/Accessories/Explorer220UserGuide.pdf


THE MANUAL IS THE LINK

Posted on Mar 04, 2009

  • 32 Answers

SOURCE: It will not turn on after a full charge

Sounds like you have a bum unit.  Plantronics gives a 1 year warranty with every wireless product, I'd send it back.
Have you made sure that you're turning it on correctly?  You push the call answer button and hold it down for about 3 - 5 seconds before it turns on, until the blue light turns on.  Make sure that you don't hold it longer than that or it will go into pairing mode.

Posted on Apr 28, 2009

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I have an LG phone and my Discovery 925 bluetooth from Plantronics won't connect anymore. When I have it in discovery mode my phones message states "no devices found."


You want to make sure that there is no other bluetooth interference on your phone and follow the instructions on the link for the Plantronics Discovery 925 (see page 4).

Good luck from Headsets Direct!

Jul 17, 2011 | Plantronics Discovery 925 Bluetooth...

1 Answer

Plantronics 925 Discovery won't connect with Droid 2


  • Turn on Bluetooth within your phone - Consult phone instruction booklet
  • Put phone into pairing mode - Consult phone instruction booklet
  • Put headset into pairing mode - With headset off, press and hold Call Control Button
    until the headset begins to flash red and blue.
  • Select "Add new device" on your phone.
  • Select the Plantronics headset when prompted. Enter "0000" as passcode.
  • Your 925 headset will now have a continuous blue light blinking.
  • Choose "Yes" if your phones asks if you want to bond to the 925 headset.
  • Your phone is now paired with the Plantronics 925 headset and ready for use.
  • Please leave me a good rating!

    Sep 04, 2010 | Plantronics Discovery 925 Bluetooth...

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    Lg lotus does not locate plantronics 925. have been using motorola h700 with no issues. have turned off phone and 925 and retried several times. lotus does not see any other devices.


    Once you make your LG Lotus discoverable, then put the Plantronics Discovery 925 into pairing mode by holding the call control button until the headset flashes red and blue. Here is the link below for the Discovery 925 pairing instructions.

    Plantronics Discovery Pairing Instructions

    Good luck from Headsets Direct!

    Apr 27, 2010 | Plantronics Explorer 330 Headset

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    This is the second Plantronics earpiece that stopped working


    I am sorry to say but the Plantronics are cheap and not well made. Sounds like you might have a weak battery and because of that it wont have enough charge to turn on. I myself have gone through many and now spent a little bit more and got a better earpiece.

    Sep 08, 2009 | Plantronics Explorer 220 Bluetooth Headset...

    1 Answer

    It will not turn on after a full charge


    Sounds like you have a bum unit.  Plantronics gives a 1 year warranty with every wireless product, I'd send it back.
    Have you made sure that you're turning it on correctly?  You push the call answer button and hold it down for about 3 - 5 seconds before it turns on, until the blue light turns on.  Make sure that you don't hold it longer than that or it will go into pairing mode.

    Apr 26, 2009 | Plantronics Discovery 925 Bluetooth...

    2 Answers

    Cannot get my 925 to work on my computer as an audio unit for use with Skype. Cannot find a driver that will work on VISTA 32bit


    Have you placed the 925 into discovery mode?  It will be flashing red and blue rapidly if you did.  Here's how to do it: Turn the headset off by holding the main button down until a red light comes on Turn it back on by holding that same button and keep holding it after you see the blue light come on.  Eventually it will start flashing red and blue.  This is now in pairing mode.  Set your computer (if it is bluetooth enabled) to find all bluetooth devices.  It should be listed as Plantronics 9xx.  If you need a passcode it's 0000.

    Apr 20, 2009 | Plantronics Discovery 925 Bluetooth...

    2 Answers

    925 Plantronics will not pair with cell phone.


    You are holding down the main button too long.  When it flashes blue and red it is now in pairing mode.  To turn on the headset hold down the main button until you see the blue light come on, then let go.  If you hold it any longer this is when it goes into pairing mode.

    Feb 24, 2009 | Plantronics Discovery 925 Bluetooth...

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    Plantronics voyager 510 headset


    Make sure the headpiece is charged. Turn the headpiece off by pressing the little black button on top of the earpiece and holding for about 5 seconds. Turn the earpiece back on again the same way. You should have a slow flashing blue light on the mic boom. The base station will now try to find the earpiece and within about 20 seconds the red light on the base should be steady and blue light on top should be on.
    If this doesn't work you may need to manually pair the earpiece to the base by pressing and holding the Listen Volume Adjust + Button and headset Call Control Button on the earpiece until the light on the mic boom flashes red and blue repeatedly. As above, the base station will now try to find the earpiece and within about 20 seconds the red light on the base should be steady and blue light on top should be on.

    Nov 05, 2008 | Plantronics - Bluetooth Headset Plus Base...

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