Question about Samsung S860 Digital Camera

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Camera has stopped working without any explanation

Our Samsung was purchased October 29, 2008. I have a copy of the sales receipt from Circuit City. The camera has shut down. New batteries do not revive it. I think it is within the warranty and request your address for the purpose of sending this one back to you and obtaining cash or a new camera. Thank you.

Regards,
Joe Davidson
Virginia Transformer Corp.
(C) 276-358-0298
(W) 540-345-9892 X157
joe_davidson@vatransformer.com

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: displays "low battery" always

I had exactly this problem and found the solution - I was using the wrong type of batteries.

You might be doing the same so what you need to do is check to see what mAh the batteries you're using. I was using Energizer rechargables with 1300mAh when the camera stopped working and switched to 2500mAh rechargables (on the advice of a friend) as a last desperate attempt to get it to work and it solved my problem. I got 2500mAh Energizer rechargables and would advise the same but you should go for batteries with at least 2100mAh.

I hope this helps some people :)

Posted on Jun 12, 2008

  • 225 Answers

SOURCE: camera wont stay turned on

If it still takes good pictures, do not worry about it. It could just be a startup test. If you cannot use your camera now, maybe you have a lens jam. Jams need to be fixed by pros.

Posted on Nov 13, 2008

cpt100
  • 154 Answers

SOURCE: Samsung i70 problem

Yes, we had few situation with different digital cameras and professinal camcorders damaged in I/O port board due to power surge type damage. It is rare but depending on design of circuitry combination with laptop system. Due to the current present on usb port it is important to turn the camera off before unplugging the camera or any electronic devices. Remedy for the damage requires repair by technician. -James

Posted on Mar 30, 2009

  • 70 Answers

SOURCE: Camera shows low Battery and goes off even if u insert a new one

are you using NiMh rechargeable batteries?
If yes, check that they are fully charged. If that doesn't do the trick, sounds like it might be a power circuit issue. Samsung is in Secaucus, NJ
or SamsungUSA on the web

Posted on Apr 15, 2009

  • 11967 Answers

SOURCE: Samsung L313 camera - lense is not retracting when off &...

You could return it (recommended) or try these: Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Jan 07, 2010

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Here is the their number for questions regarding this 1-888-237-8289.
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Shattered?


heres what I did,

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They also said it has to be under the 1 year warranty, and they need proof of that, so I went to circuit city and gave them the charge card I paid for it with and they printed out the receipt.
I sent it via UPS and I got it back in a month or so

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