Question about HP Officejet 6310 All-In-One InkJet Printer

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I try to print a document. I go to Print and click OK. Then the send fax menu comes up for no reason and will not let me print.

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  • Arun Kumar May 11, 2010

    The fax icon would selected as a default, Click on start and then click on printers and faxes Click on printers. Right click on your printer icon and then click on use printer as default.

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  • 67 Answers

If you are using Windows XP, click start, click Printers and faxes, you would find your printer listed in that window, make sure that your printer icon is selected as the default printer, this issue occurs when the fax icon is selected as the default one, i.e you would have an icon for the same printer series that starts with 'Fax'. If that icon is selected you would face this issue when you try to print and you get the fax menu.
In Vista
click start, in the search bar type 'control printers' and then press enter, it would open the printers folder for you and check for the same as mentioned above.

Posted on Sep 28, 2009

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Posted on Jan 02, 2017

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Mx 320 fax showed me memory full, How can I delete the memory? I need to send a fax but I can't.


If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will automatically store it in its memory.Ink has run out while receiving a fax.Paper has run out while receiving a fax.
  • Paper other than A4, Letter, or Legal-sized papers are loaded.
  • OFF is selected for Auto Print in User Settings.
  • You pressed the Stop button to cancel printing of a fax.

1. Make sure that the plain paper is loaded in the Rear Tray.

2. Display the Memory reference screen.
(1) Press the FAX button, and press the Menu button.
(2) Use the left.gif(-) or (+) right.gif button to select Memory reference, and press the OK button.

3. Print all the received documents in the memory.
(1) Use the left.gif(-) or (+) right.gif button to select Print all RX docs.
printallrxdocs.gif
  • To print the list of documents in the memory, select Print memory list.
  • To print a specified document, select Print specified doc..
  • To delete a specified document, select Delete specified doc..
  • To delete all documents in the memory at the same time, select Delete all documents.
(2) Press the OK button.
(3) Use the left.gif(-) or (+) right.gif button to select Yes, and press the OK button.

The machine starts printing documents in the memory one by one.
questprintall.gif
(4) Use the left.gif(-) or (+) right.gif button to select Yes

okdelete.gif

To keep the document in the memory, select No.

(5) Press the OK button.

  • The deletion confirmation screen will appear each time after one document is printed. Repeat the same procedure until all documents are printed.

Sep 21, 2011 | Canon Office Equipment & Supplies

2 Answers

We have an HP 3600 printer we are trying to use with windows 7, and got the error, PCL XL Error, Subsystem : KERNEL, Error : MissingData, Operator: VendorUnique, Position : 81


First, delete the printer from the "devices and printers"
Second, go to www.hp.com/support
Download and install the latest drivers.
Now try printing.
Looks like the PCL driver got hosed.

Jun 07, 2011 | HP Office Equipment & Supplies

2 Answers

I would like to send a fax from my PC. I have a MS Word document and a HP 6110 xi connected as a printer to my PC. Can I send the fax directly to the other person or do I have to print it and send it via...


Hi,

You can send the Word document as Fax from Your PC to Printer

Open the document and Click File menu and Click Print option
Choose the HP Officejet 6110 series Fax ( not the regular printer icon )
Click Print Button

You will find a cover page to enter the fax details
Enter the details and click SEND FAX button - the Printer will start dialing the # to send Fax ( word document )

Regards,
Shawn



* Please rate this solution with Thumbs up and Testimony to help us improve providing support

Jan 19, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

MX310 - faxes in memory. Cartridges have been replaced. Error of low ink remains. What is the key sequence to retrieve these faxes?


Press Fax then Menu. You should see Fax Settings across the top row. Use the left/right arrows to select Memory Reference and press OK. Again use the left/right arrows to select Print Document and press OK. Select the transaction (RX) number of the fax you want to print (received faxes start at 5001) and press OK. Then choose whether you want the first page or the entire fax (yes to first page only or no for the entire fax) and press OK. To print additional faxes repeat from the Select RX number. Print the Memory List to find out which fax is which (from the list that you see under Print Document.

Then you can delete these by selecting Delete Document instead of Print Document in the above directions. Then press OK followed by Yes or No for deleting the document.

Finally press Stop/Reset to leave the menu.

I hope this helps.

Cindy Wells

Sep 24, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How can we tell if our fax machine is working


basically if the fax is well kept, its dialing properties will remain ok. what you need to check is the quality of print out. to test the quality of print out just try to copy a sample document. if your fax is a thermal type, change the paper first before proceeding with copying. if your fax has a menu and help button try pressing the menu first before help for the fax to print a helplist.

Mar 28, 2009 | Office Equipment & Supplies

1 Answer

How do I fax from OpenOffice.org Writter??? I have a HP Officejet J5780 that fax hard copy just fine, but want to fax right from the word processor. I am using Vista Home os.


Sending Faxes and Configuring OpenOffice.org for Faxing
To send a fax directly from OpenOffice.org, you need a fax modem and a fax driver that allows applications to communicate with the fax modem.
Sending a Fax Through the Print Dialog
1. Open the Print dialog by choosing File - Print and select the fax driver in the Name list box.
2. Clicking OK opens the dialog for your fax driver, where you can select the fax recipient.



Configuring OpenOffice.org a Fax Icon
You can configure OpenOffice.org so that a single click on an icon automatically sends the current document as a fax:
1. Choose Tools - Options - OpenOffice.org Writer - Print.
2. Select the fax driver from the Fax list box and click OK.
3. Click the arrow icon at the end of the Standard bar. In the drop-down menu, choose Customize.
The Toolbars tab page of the Customize dialog appears.
4. Click Add Commands.
5. Select the “Documents” category, then select the “Send Default Fax” command.
6. Click Add and then Close.
7. On the Toolbars tab page, click the down arrow button to position the new icon where you want it. Click OK.
Your Standard bar now has a new icon to send the current document as a fax.

Mar 06, 2009 | Microsoft Windows Vista Home Premium with...

3 Answers

How to send fax from computer ?


Hi,
Please follw the below steps:
To Fax From Your Word Processing Program1. Some software products, such as Microsoft Word, allow you to fax a document without opening your fax software.
2. Open the document that you want to fax.
3. From the File menu, select Print. The Print window opens.
4. Instead of printing to your default printer, look for an option that allows you to Print to Fax. Select this option and click Print.
5. You will be asked to provide the recipient's fax number and other assorted information as with a fax program.
6. The fax message compiles, the modem dials. If the connection is made with the other modem, the fax will be sent.
To Send a Fax From Fax Software1. Prepare the document that you want to fax.
2. Prepare a fax cover sheet, if desired.
3. Open your fax software - such as Microsoft Fax or Microsoft Exchangemag-glass_10x10.gif.
4. Look for an icon or menu command that allows you to send a fax - such as Send New and Send Fax. Click on that item.
5. Follow instructions for entering the fax number of the recipient and any other requested information. Be sure to include area codes and long-distance information if needed.
6. Indicate whether you wish to send a cover sheet.
7. When asked to attach the file, follow instructions to attach the file that you want to fax.
8. When ready, click Send. The fax will begin to compile the information and, when ready, will dial the remote fax machine.
9. When the connection is made, the fax will be sent.

Thank you.....

Dec 08, 2008 | Office Equipment & Supplies

1 Answer

How do I fax?


Sending a fax from your computer requires a fax modem and that your operating system be configured to allow you to send and receive faxes.

to send from fax software
step 1 Prepare the document that you want to fax. Step2 Prepare a fax cover sheet, if desired. Step3 Open your fax software - such as Microsoft Fax or Microsoft Exchange. Step4 Look for an icon or menu command that allows you to send a fax - such as Send New and Send Fax. Click on that item. Step5 Follow instructions for entering the fax number of the recipient and any other requested information. Be sure to include area codes and long-distance information if needed. Step6 Indicate whether you wish to send a cover sheet. Step7 When asked to attach the file, follow instructions to attach the file that you want to fax. Step8 When ready, click Send. The fax will begin to compile the information and, when ready, will dial the remote fax machine. Step9 When the connection is made, the fax will be sent. To Fax From Your Word Processing Program Step1 Some software products, such as Microsoft Word, allow you to fax a document without opening your fax software. Step2 Open the document that you want to fax. Step3 From the File menu, select Print. The Print window opens. Step4 Instead of printing to your default printer, look for an option that allows you to Print to Fax. Select this option and click Print. Step5 You will be asked to provide the recipient's fax number and other assorted information as with a fax program. Step6 The fax message compiles, the modem dials. If the connection is made with the other modem, the fax will be sent.

Aug 26, 2008 | Computers & Internet

5 Answers

"waiting for report" /won't copy


I experienced this problem when "Fax Setting -> TX Setting -> Print Report" is configured before you send out the fax.
After your Fax was sent, and the message "Waiting for report" appear forever and does not leave.
It is because your INK Level is Low and your have set "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink OFF", and so the report will not be printed out due to ink level is low.

Solution:
Configure "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink to ON", and the report will be printed out immediately, the message disappear.

Apr 22, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Cannon Print/Fax/Copier MP530


When this system runs low on ink it will not print any faxes. Instead it stores them to memory. If this is that case it takes more than 5 steps to print the fax and delete it (menu, scroll to memory item, ok, scroll to print, OK document, scroll to print all pages, ok, menu to go up, scroll to delete, ok to delete, ok to delete, menu to get out).

Worse, after a couple of these, the memory is mixed up. So, when you want to send a Fax, it will say "memory full" even though the memory is empty. You then have to power cycle the printer (hold down on/off for 1 second, wait 10 seconds, power on, wait for it to get ready (another 10-20 seconds).

Hope this helps.

Feb 06, 2008 | D-Link RangeBooster G DPR-1260 (DPR1260)...

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