Question about RCA DISH Network(r) 311 Satellite System
Using a dp1000 satellite a friend gave me. Tested switch and satellite out at home and picked up 110, 119 118 and 129. At camp can only get the 119 and 129 even though 110 has a strong signal it won't lock. Need 110 for locals
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Posted on Jan 02, 2017
I am sorry to hear of your troubles. I am assuming you have another receiver in the house that is an HD receiver as the 510 is not and it would not make any sense for you to have the 129 orbital without it. If you go to the other receiver and are able to get transponder 21 on the 129 bird then the issue lies in either the cabling, connectors, barrels and or wall plate, or the 510 itself. Assuming you were good to go with the hi def receiver move it to the 510 location and see if you are able to still p/u the 21 transponder. If so, the 510 is bad and needs to be replaced. If not the problem lies in the aforementioned areas. if yoou are unable to get the 21 transponder on the hi def receiver also then more than likely the dish needs to be repeaked. If I can be of more assistance let me know. Thanks for using Fix Ya.
Posted on Feb 23, 2009
Hi! I will be more than glad to assist you in this concern. Lets check your cable connection first if all is connected hand tight on the back of the receiver, check the sat in connection. once your done, press the menu button on the remote, that is located on the upper left of the remote, once you have the main menu, press 6,1,1 on the remote on it will go to point dish, select check switch on the point dish screen, that is on the upper right of the screen, once you select check switch, it will go to the installation summary, you will see port1-119-ok-1k.2, port2-ok-1k.2 port3-con-1k.2, select test on the butom of the screen, it will run a test up to 3 or 4, it depends on the status of the lnbf, once its done, it will show the whole screen of installation summary, port1-119-ok-1k.2, port2-110-ok-1k.2, port3-129-ok-1k.2, once you see these, the problem is fix and you need to select done and it will go back to the point dish, select done, it will show you an option on the screen, then press 0, 3 times on the remote to exist all the way out, it will go to a pic or it will show attention 015, let the progress fiish and let the programming download finish as well. that will fix the problem, just incase still no 129, please unplug the power of the box from the power outlet for 1minute, plug in then you will see attention 015, press the menu button again from the remote, once you see main menu, press on the remote, 6, 1, 3, check on the field g, 119-green, 110-green, 129-green, if you got 129-green, that fix the problem, in case there is no 129, please call 1-800-333-3474, call the tech support of dish network, ask for a service call and inform them that what you did, sometimes they will ask some information, just answer the question, that is only to verify the steps that you did, If 129 sat orbital location is needed on your programming bcoz you have an hd program or your local package broadcast on 129 sat orbital location, they will setup a service call but if the sat 129 is not needed on your programming they will inform you that you dont have to worry about it. granting its needed, they will setup a service call. if you have the extended warranty plan, the service call is $29 but if you dont have, the fee is $49, the extended warranty plan is $5.99 every month. if you have any query pls feel free to get in touch..
Posted on Sep 07, 2009
Testimonial: "Thank you for your help. I'm thinking now that I don't need the 129 satellite for my programming. Thanks again."
Hi jmhunsinger! I will be glad to assist you in your concern. 1st let press the reset button on the front panel of the receiver for 10secs, then once its reset, you will see attention 015 this will go on a progress, then press the menu button on the remote, that is on the upper left, then you will see the main menu. once you see the main menu, press 6,1,1 on the remote and it will go to pointdish, once you see point dish, select check switch on the upper right, then it will go to install summary, on the install summary, you will see installed device, input1-110-all, input2-110-all, on the butom you will see test, select test to perform switch test, let the test finish once its done it will be back to install summary, you should see input 1-119, input2-110 and both should be all or odd-even, select cancel, then it will go to pointdish, you will see on the sat field it could be 119 or 110 and under the signal meter you will see there lock echostar, it could be 119 or 110 west, no problem if one of them will show.119 west or 110 west, then selct cancel, then press 0, 3 times on the remote then it will go to attention 015, let the progress finish until it download the programming guide, if you got the tv show, and can change the channels of the program, lets check your sat if both of them is green, press on the remote the menu button and once the mainmenu is up, press on the remote 6, 1, 3 then it will go th the sysinfo, on the field g, you should see there 119-green, 110-green, if there are two green your good to go, but if there is only 1 sat, press cancel then select on the option updates, once your on the updates screen, you should select on with out my permission, then select save, and cancel all the way out, then it will show a tv pic..turn off the receiver by pressing the power button on the remote, then once the power is off, green light on the receiver if off and the tv will show a snowy or black screen, but in a few seconds it should show attention 061, downloading vital program information, this process will update the software of your receiver, let the process finish, dont do anything just sit and relax and wait until it finish, once its done the wtv will be on a black or snowy screen and the message will disappear. press and hold the power button on the receiver for 10secs then it will pop attention 015 let the progress finish until it download the programming guide, once you got a tv show, press again the menu button on the remote and press 6,1,3 on the remote to check sysinfo and check field g if sat 119-green, 110-green. granting still 1 sat and its green, select cancel, select point dish, check switch and test, let it finish once its finish, it should show 2 sat, 119, 110. then cancel all the way out and it go on the process again and wait untill all the process finish. granting you did check on the sysinfo again and still show only 1 sat. if you have other solo receiver, try to hook up the other receiver to the room were your having a problem, run the check and test the switch on the pointdish. lets say that the other receiver got two sat-119 and 110, mean that the 1st receiver that you working at have a problem and it needs to be replace but if the 2nd receiver that you hook up and it shows the same problem, call on 1-800-333-3474 and ask for service tech, there is a problem with your dish 500.
note: replacing the receiver and asking for a tech- you need to call the same number-1-800-333-3474
if you have any query,pls feel free to get in touch
Posted on Sep 20, 2009
SOURCE: Hello- using dish 500 with
Hi CharlieO my name is Mike of DISH Network and I was reading over your post and seenwhere your 110 satellite is not locking in or on your install summary screen. Iwould be more than happy to help with this issue and to research further I willneed to look at the account to look what satellites they have setup on youraccount. I will need your account number or your phone number; I will leave mye-mail so you can contact me directly. Michael.email@example.com
Posted on Feb 15, 2011
How many coax cables are you using from your dish, 1 or 2? Do you have a switch between the dish and receivers? I am assuming your have a 1000.2 dish since you say you have the 129, 119, 110. On the LNB you have 4 coax ports. Facing the LNB, the port on the far left is for 119, the next is 110, then 129, and that last on the far right is for an additional dish. If you want to get 119 and 110, just use the 2 ports on the left. Once connected, run your check switch. I hope this helps.
Posted on Jun 29, 2011
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