Question about Brother IntelliFax-2820 Laser Fax

1 Answer

My brother fax 2820 gets an NG for about 1 of

My brother fax 2820 gets an NG for about 1 of every 10 faxes I try to send. The designated phone line has been checked twice by the phone company and is fine. This is the second fax machine that has this problem. the fax machine hooked up now is brand new. any ideas on how to fix?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 3,085 Answers

I would suspect a DSL or some other kind of DIGITAL phone system.

ALL fax machines are ANALOG devices.

Posted on Sep 29, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When we attempt to dial to send a fax, all we get is beeping


Check your phone line with a regular phone. Your fax machine is not finding a dial tone.

Plug the phone line into the LINE port of your fax machine.

Aug 05, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother 4100 - can't send fax's - get busy notice


unplug machine, press and hold the "stop/clear" key and while holding key down, plug machine back in and continue to hold the button for 5 seconds. that should take care of problem.

hth,
razors

Jun 30, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Can not send out faxes


You have to get your phone line checked out .

Apr 28, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Receiving error NG message when send multiple pages


Changed transmission mode to normal in order to get rid of EMC error. Caution! depends on your telephone line or modem, for DSL is good for normal mode at 14400 bps else set it to basic mode at 9600 bps.

Mar 06, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother Intellifax-2820


may be you have a phone line problem

Jan 13, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Able to receive fax but cant send


sleep mode is just a status of the machine when it is in idle mode.you cannot turn this off however you can delay the time before the unit goes into a sleep mode.it has nothing to do when you are sending out faxes.so here are a few things you need to check when sending a fax (1)dial tone by pressing hook/hold button (2) insert the doc into the adf, make sure it will change to "enter fax # and start,or copy press copy (3) dial the number (4) wait for fax tones of the receiving unit before you press start. now if you can hear an operator on the line,that has to be verified with your phone company since brother machine does not restrict incoming and outgoing faxes UNLESS that is restricted from your phone line.

Nov 18, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Not connecting to fax out


Do you have a DSL or other digital phone line?

Jul 10, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Fax busy, no response yet fax is sent ok


NG or poor line condition on the transmission report means that there is interference on the phone line.you need to double check the quality of the dial tone-if it static or clear.now,other interferences could be caused by other devices on the same line as your fax such as DSL modems.make sure first that you connect the brother machine directly to the walljack and try resending a fax.modem settings can be changed.e-mail me if you need that info

Mar 18, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Cannot send faxex


Did you try to send a fax to a different number? Also are you sending to a local number? Most send problems are poor phone line conditions. If you have tried to send to several different numbers with no success, then you can assume that the LIU board needs to be replaced. It costs about $40.00 from Brother for the part.

Dec 28, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Brother IntelliFax-2820 Laser Fax Logo

Related Topics:

182 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

James Cagle
James Cagle

Level 2 Expert

454 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...