Question about GE GSS20IEP Side by Side Refrigerator
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Posted on Jan 02, 2017
I have what appears to be a similar problem -- but have not yet found a solution. The door or valve on the ice dispensing chute is not closing or sealing properly. The warm air from the kitchen is drawn into the freezer (ice maker). The warm air condenses and freezes causing the ice cubes in the ice bin to freeze together, preventing their discharge from the bin. Also, the warm air and condensation freezes and builds up frost and ice in the discharge chute. When you try to discharge ice cubes, they get stuck in the chute and will not discharge.
Temporarily, you can open the freezer door, access the ice bin and loosen the cubes which are frozen together. You can also remove any cubes from the discharge chute. If there is frost and ice in the discharge chute, use a hair dryer to melt the frost and ice, putting a container under the dispenser in the door to catch the run-off water.
I've done all of the above and I'm still not getting a proper seal and air is still getting into the ice maker bin and dispensing chute. Looks like a service-call is next.
Posted on Oct 06, 2008
take both hands and place on the front bottom edge of control panel pull up and out it is hard and you think you are going to break something but you are not when you get the control panel off there will be 4 screws at each corner undo them and slide that piece off then you can see your door
Posted on Dec 30, 2008
ive seen this before on this model, what is happening is the water line in the door is freezing and clogging up
the best thing you can doo here is disconnect that tube and try to get it defrosted
i usually suggest to turn the unit off
and open the freezer door let the inside come up to room temp
and drain from the coupler
Posted on Oct 17, 2009
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