I just got a new computer and I am trying to scan something onto it but it will not scan what could be the problem

If your printer supports scanning, then the main issue you have is
software to control the printer and DO something with the document once it is scanned. Readiris is what I use. I have version 11 and I think they are up to 13, but it works GREAT. There probably are other pieces of software out there to handle scanning and result document manipulation. With Readiris, you can make the scanned item directly into a jpeg or a pdf. which is really useful. You might want to try download.com and search there. Good Luck

This sounds like something on the Hardware, on the way its uploading onto the computer. Does it do this with every image you try to scan onto PDF?

Hi,

This is seems to be weird issue you are facing with the printer. I would like to know what is the application you are trying to print from ? Is it Microsoft word etc ? Try to type something in Notepad and print and check if the black is printed.

If you are able to print from Notepad then probably it there are chances the application you are tying to use is corrupted and might need to uninstall and reinstall

Regards,
Suhail

Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English)

http://support.dell.com/support/edocs/systems/PRN922/en/OM/922_en.pdf

Page 30

If using Windows 7 just open Windows Fax and Scan and select the printer as the scan source

How is it connected? Via usb?  Have you tried powering the printer and pc off and back on?  Try to print something, go into your print que and make sure that there are no errors.  If using usb, try another port if you have one.  Also check your ink levels.  HP AIO wont work with low ink levels.

Are you getting a NO SCAN OPTION

If you are getting this message when you are trying to scan from the All-In-One.
And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution /HP Director (if not got to Start> All Programs>
HP> HP Solution Center)/HP Director Then try scanning from there, if you are able to scan from there then try the steps bellow.
Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the
All-In-One printer.
If it still does not work then try the bellow steps:
Go to:
My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

If the software is not installed then you will have to install the printer driver and software sucessfully first.

Good Luck

If you are getting this message when you are trying to scan from the All-In-One on a windows operating system.
And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution /HP Director (if not got to Start> All Programs>
HP> HP Solution Center)/HP Director Then try scanning from there, if you are able to scan from there then try the steps bellow.
Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the
All-In-One printer.
If it still does not work then try the bellow steps:
Go to:
My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.
Good Luck

Something wrong with Scanning Hardware inside your Canon. Contact Service Center.

there is a program called infranview. Download it and use that program. Awesome scanner program.
As soon as you installed it
open it
goto file
and than aquire batch/scanning


works wonders and it is free


LINK