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This is what I found for you.
If you get ink system failure you most likely have air in your ink
system. This will happen after months of use -every
ink cartridge you reload and purge will have a little bit of air trapped in it and over time it must add up. You have to do a system reset which causes your
printer to start over and do a full purge of ink through your system. This is what happens when you do your first ink system set up when you open install new ink cartridges. To do a ink system reset you must first:
1. After your printer gives you a ink system failure you will need to press and hold down ok and cancel at the same time and then press the start button once. (make sure you hold the cancel and ok down until the system shuts down and then release).
2.Now (Again) hold the cancel and ok Button down and and press the on button again -making sure to keep holding down the cancel and ok until it shuts itself down again. It will seem like it is starting up again up will then just shut off. Now once it has shut off for the second time (It is VERY important that you have a new set of ink
cartridges installed before turning on the system for the second time) This is because it will do a full ink purge and rid the trapped air in the system. If you have old ink in it or almost empty it will most likely not purge enough. A new set of ink works best- You can go back to your old ink after if you like and keep the "new" set for back up when the system fails again down the road (it will fail again -this is poor designing by
HP).
3.Now once you have shut down the system and loaded a fresh set of ink (all 6 of the ink cartriges) you can now press the on button (at this time you should get a reset code the come on first and the printer will run its purging of the air and new ink.
4. You might have to do this more then once to rid all the air out of the system-keep trying and after 2 -3 times it will stop giving you the ink failure. I have fixed my printer many times by this fix for many years.
If you require any further information or clarification, I will gladly answer you, Please do not hesitate to ask me.
Please click the green ACCEPT icon if you feel I have given you a full and complete satisfactory answer,
If not, we can carry on trouble-shooting the problem, to find the Answer, and sometimes we have to isolate the problem first, And then resolve it for you however I am quite confident this will correct the problem.
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