Question about HP Photosmart D7360 All-In-One InkJet Printer

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I have tried all the solutions for the Ink System Failure for the D7360. My error code is Oxc19a0002 which I haven't seen listed anywhere! I have tried changing cartridges, opening the right side, disconnecting flat wires and everything else. Please help!!

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1 Answer

HP Photosmart error code Oxc19a0002 what does it mean?


This error code indicate a failure in the ink system. If you've tried with different/working cartridges, please follow the instructions given HERE.
Good Luck.
Thanks for using FixYa.

Jul 17, 2011 | HP Photosmart 3310 Printer

1 Answer

I am having problems with my PS D7360. Error code 0xc18a0306 keeps coming up. I have tried the pineworks suggestion but it did not work. The printer has been sitting for a while.


Found this here it's worth a shot. http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-and/Ink-System-Failure-C6180-error-0xc18a0306/td-p/161866

1. press * and # to enter a secret support menu.
2. Enter code 123
3. Press Right button until "System Config Menu". Press OK.
4. Hardware Failure Status. Press OK
5. Press OK to Clear.
6. Cancel
7. Press Right button to Ink Initialization Status. Press OK
8. Cancel and Cancel to the secret support main menu.
9. Press Right button until "Print Tests Menu". Press OK.
10. Nozzle Test. Press OK
11. Wait until the print test is finish.
12. Press Cancel and Candel until the error 0×00000000 appear and then power off.
13. Power On again. The error disappear.

May 28, 2011 | HP Photosmart D7360 All-In-One InkJet...

1 Answer

I have a message on my printer Ink System Failure ink system has failed -unable to copy, receive faxes,or print. Refer to printer documentation error Oxc19a0002


Hi
Please do this and let me know
Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in.
Let me know or Call +877 889 6859

Jan 06, 2011 | HP Photosmart 3310 Printer

2 Answers

PHOTOSMART D7360 - INK SYSTEM FAILURE


Hi,

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- the error message 0xc18a0001 "Ink System has Failed" is now gone.

Regards,
FixYa

*Please rate this solution with Thumbs Up

Nov 27, 2010 | HP Office Equipment & Supplies

1 Answer

Photosmart 7360-ink Ink System Failure error


Hi,

1) Press * and # at the same time

2) Press 1, 2, 3 and “support R0632M” should display

3) Press > and “information menu” should display

4) Press > and “configuration menu” should display

5) Press OK and “hardware failure status” should display

6) Press OK “failure status: clear”. Press OK to clear

7) Press CANCEL

8) Press CANCEL

9) Press CANCEL

10) Turn printer off, unplug power cord for 2 minutes, and plug cord back in then turn printer back on.

Good luck!
And Thanks.

Mar 11, 2010 | Office Equipment & Supplies

1 Answer

How do you take the right side off a HP D7360?


Follow the steps below to resolve this issue.
  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.If the error codes still display on the front panel, service the printer.

Dec 29, 2009 | HP Photosmart D7360 All-In-One InkJet...

1 Answer

Ink system failure 0xc18a0506


Hello,

The "ink system failure" error is caused by air in the ink feed tubes.We have a guide to help you purge the air from the feed tubes posted on our web site at: http://www.ccl-la.com/hp_c5180.htm Follow the steps and you should be printing again in no time.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
tech@ccl-la.com
Over 21 years of PC and printer support/service

Dec 16, 2009 | HP Photosmart D7360 All-In-One InkJet...

2 Answers

Ink system failure


hp photosmart c7288 all-in-one



ink system has failed unable to copy receive faxes or print refer to printer documentation error oxc19a0002

Nov 25, 2008 | Office Equipment & Supplies

4 Answers

Ink system failure


have you unpluged it from the outlet? can you see any paper stuck?
otherwise you have a bad system board and would cost more to fix than just to by a new one.

Sep 02, 2008 | HP Photosmart D7360 All-In-One InkJet...

5 Answers

HP Photosmart D7460 problem


*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.

/Putte

May 15, 2008 | HP Photosmart D7460 Printer

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