Question about HP Officejet 5610 All-In-One InkJet Printer
Keeps saying refer to device documentation to trouble shoot. Shuting off and on does not help and no other key works on this all in one machine. Pl. help.
Make sure you are using genuine HP cartridges and are the compatible cartridges. Check for the dates on the printer cartridges which should not exceed the date printed on the print cartridges as they might be expired.
Do not use refilled or remanufactured cartridges which might be the cause of the issue and may damage the printer hardware functionality.
However, follow the below given instructions to resolve the issue.
Clean the cartridge contacts by following the below given instructions:
Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts. The contacts inside the printer may also require cleaning. Using a clean, dry, lint-free cloth, gently wipe the contacts, from the top to the bottom.
Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.
Clean the cartridges from the printer front panel.
Press Setup on the Printer front panel >> Tools >> Clean Print cartridges.
Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.
Hope, this should resolve the issue.
Posted on Jan 06, 2008
I tried Lawrence's solution, but then I still got a message that the left (colored) ink cartridge was low. (I didn't think that should affect b&w photocopies.) At any rate, between holding # and 6 while plugging it in again, and changing the color cartridge, it's up and running again.
Thanks, Lawrence... where do you come up with these manufacturer's codes that they don't give in a manual?
Posted on Mar 21, 2008
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Posted on Jan 02, 2017
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