Question about HP Officejet 5610 All-In-One InkJet Printer

3 Answers

HP office 5600 series - printing problem

Keeps saying refer to device documentation to trouble shoot. Shuting off and on does not help and no other key works on this all in one machine. Pl. help.

Sesha

Posted by on

  • 1 more comment 
  • noexperthere Dec 20, 2007

    Have a cartridge error with a HP 5610 all-in-one. Says to refer to device documentation. Nothing seems to work in fixing the problem. Please help.

  • Anonymous Jan 30, 2009

    my 5610 HP printer has message, "cartridge error" refer to troubleshooting manuel. I've tried to post this buy can't get by the "put in these letters and numbers" Please help



    Zan Stark

    zanstark@gmail.com

  • atronish Mar 05, 2009

    it keeps mess.age of cartridge error refer to device documentation to troubleshoot, I disconnectd the power holding the #key and 6; the same strategy holding # and 3 and both 3and 6 #, nothing happened. Also install new cartridge and clean the contacts in the printer and still not working; dosn't allow to be set back to factory default. I will appreciate any help

×

Ad

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Governor:

    An expert whose answer got voted for 20 times.

  • Contributor
  • 57 Answers

Hi,

Make sure you are using genuine HP cartridges and are the compatible cartridges. Check for the dates on the printer cartridges which should not exceed the date printed on the print cartridges as they might be expired.

Do not use refilled or remanufactured cartridges which might be the cause of the issue and may damage the printer hardware functionality.

However, follow the below given instructions to resolve the issue.

Clean the cartridge contacts by following the below given instructions:

Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts. The contacts inside the printer may also require cleaning. Using a clean, dry, lint-free cloth, gently wipe the contacts, from the top to the bottom.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Clean the cartridges from the printer front panel.

Press Setup on the Printer front panel >> Tools >> Clean Print cartridges.




Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.


Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

Hope, this should resolve the issue.

Regards,

Lawrence

Posted on Jan 06, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 30 Answers

Fiend your solution direct from hp. Here is your solution...
HP office 5600 series - printing problem - 237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
752

Posted on Feb 27, 2009

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I tried Lawrence's solution, but then I still got a message that the left (colored) ink cartridge was low. (I didn't think that should affect b&w photocopies.) At any rate, between holding # and 6 while plugging it in again, and changing the color cartridge, it's up and running again.
Thanks, Lawrence... where do you come up with these manufacturer's codes that they don't give in a manual?

Posted on Mar 21, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Wont print copies it said documentation trouble shooting cartridges


Hi, first if you have just fitted them, open it up again and double check that they are properly inserted..

Dec 21, 2014 | HP Officejet 4500 All-in-One -...

1 Answer

When I click TO PRINT Document the following


First thing you need to do is remove the device from the device manager. Uninstall the printer, then reboot the computer and you use that first CD that you listed.

Aug 05, 2017 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

I have a print cartidge problem. tri color. it says to refer to device documentation to trouble shoot. i don't have the device documentation what do i do? its not indicating no ink- it just stopped working...


follow the steps in the below link http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01887242&cc=us&lc=en&dlc=en&product=3645100
if you want a manual you can download it from this link
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=3645100&lc=en&cc=us&dlc=en&lang=en&cc=us

Jan 25, 2010 | HP OfficeJet J4580 All-In-One Laser...

5 Answers

Cartridge error, refer to device documentation for troubleshoot


show me a massage Cartridge error, refer to device documentation for troubleshoot printer model hp officejet 5610 all -in- one what is the problem and how do i solve thnk you

May 22, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

No scan options say refer to device documention to trouble shoot


Try ths:
This happens mainly when you try to scan from the printer ;
Always try to scan from HP solution center but still here is the resolution:
Open Hp Solution center
Click on Settings
Click on scn settings
click on Scan to Setup
Select all the option available to updrade the Front panel menu list and click on ADD
Click on Update;
Restart the computer and the printer and try to scan.
It should resolve the issue.
Regards Soumajit

Mar 02, 2009 | HP Officejet 4315 All-in-One Printer

1 Answer

New Hp Officejet 5610 All-in-one - Printing?


You may have a couple of problems. First, you say you have more than one icon in your Printers dialog box for 5600 series printers. My guess is that you installed two different drivers, one for the 5600 and one for the 5610.

Try deleting the 5600 printer icon and making the 5610 the default printer. Run the test print again to verify it works, then open a Word document and see if you can print that.

This brings me to the second issue; what exactly are you trying to print? The issue in this case, may not be the printer but an issue with the document. Some documents have a security feature that prevents printing. Try different documents (Word, Excel, etc...) and see if the problem is across the board. Post the results here.

Thanks.

Sep 23, 2008 | HP Officejet 5610 All-In-One InkJet...

3 Answers

Scanning


go here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en

Dec 17, 2007 | HP Photosmart 2575 All-In-One InkJet...

Not finding what you are looking for?
HP Officejet 5610 All-In-One InkJet Printer Logo

1,578 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Cindy Wells

Level 3 Expert

5644 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...