Question about Logitech QuickCam Connect Webcam

1 Answer

Frozen video on calls

Both my daughter and son's videos freeze while I am on a video call with each of them. You have to end the call - then click on again. We have only had them for a few months. What to do??

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,727 Answers

Try putting the camera under VFW (Video For Windows) control - it involves a registry edit and can be found here
http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamfix.html
It didnt work for me at first - I had to download the windows amcap as well. VFW doubled my fps
If you open the 'webcam' menu on the webcam picture frame and also open 'Statistics' you can monitor the f/p/s during transmission - Generally try and keep the frames per second above 1.0 fps to prevent freezing. I transmit the 'small image' with my contacts and they zoom up to 200% -all on the webcam frame menu. When you open 'Statistics' you can tell if you are on VFW control - it will say VFW along the lower panel.
I also increased my virtual memory following an error message.

Posted on Sep 28, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My son's XTC has a frozen keyboard. All that


Call Virgin Mobile and get a replacement sent out. You have a 1 year warranty..use it!! I have had my daughter's replaced twice due to it shutting down and locking up. This usually happens during a heavy texting day.

Jan 08, 2010 | Cell Phones

3 Answers

Continual blank white screen on acer aspire 5720, not booting up and no start up menu. am using my son's laptop to post this!


likely a messed up video circuit on the board, (video card/video chip). Call Acer and see if the video chip is a seperate daughter-card module or if it is part of the mainboard. in either case, you will need a tech to repair the hardware.

Aug 28, 2009 | Computers & Internet

1 Answer

My daughter puts game in brings up language page then freezes


if you go on the menu go to the settings and you can see the end option on the touch screen and go to that option if you calabraite it then u could go back and check if it works









from shehr






Jan 27, 2009 | Nintendo DS Lite Console

1 Answer

Hi, everytime I use my skype connection my video freezes after 1 min. I can still see the other person and that video is fine, but the pic of myself and their picture at the other end is frozen. Can you...


See Section A. Skype in the info below.
Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud


Jan 20, 2009 | Computers & Internet

1 Answer

Psp will not turn on unless the cord is plugged in


ok your son's psp has malfunctioned and instead of trying to charge the batteries it drained them. i would recomend for u to get ur son a new psp and buy a another battery for your daughter.

there is a newer battery being sold that you put AA batteries inside
to make it work. check out your local best buy and wal*mart

Dec 23, 2008 | Sony PlayStation Portable (PSP) Slim...

1 Answer

Cant get games to load


ok so the games work on your daughters and not on your sons? umm with your sons DS (u dont have to if you dont want to) take the back off and there is a 80% chance there will be a ribbon cable loose or even taken out

i hope it helps

Jul 20, 2008 | Nintendo DS Lite Console

1 Answer

Freezing


unless it has an auto-save feature, your only option is to turn it off, sorry...

Jan 10, 2008 | Nintendo DS Lite Console

Not finding what you are looking for?
Logitech QuickCam Connect Webcam Logo

268 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2727 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18392 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...