Each ink cartridge has an expiration date to protect the printing system and ensure good ink quality. The cartridge expire date appears on line 53 of the self test report.Printing can continue without replacing the ink cartridge. Follow the instructions that appear on the HP product or on the computer. However, HP recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges. Service or repairs required as a result of using expired ink are not covered under warranty
As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon
. At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty
. The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue.
Reset the product
Without turning off the product, disconnect the USB cable from the rear of the product.
The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ).
Remove the cartridges from the product.
Wait for the 'Insert Cartridges ' message to display on the control panel.
Disconnect the power cord from the back of the product.
Wait 60 seconds.
Reconnect the power cord. If the product does not automatically turn on, press the Power button .
Reinsert the cartridges, and then close any open doors on the product.
If you receive a prompt to print a calibration page, do so.
Reconnect the USB cable to the rear of the product, and then try printing again.
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