Question about Arris Touchstone 450a (CM450) Modem

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Medicom phone No dial tone

My phone has not had a dial tone for almost a month medicom has only been her eone time to look at it.They replaced the modem and it still did not work.So the tech hooked the old one back up.He said it was a problem on their end and they would fix and another tech would be back out to make sure it is working.It's been 4 days no tech yet.I called they said it should be working.I rebooted my modem.I unhooked the cables and the power cord and the battery and rehooked.Rebooted still no dial tone.I need help i am only off today until next monday which is christmas eve.

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Re: medicom phone No dial tone

Found the problem after two techs spent hours.It was what we originally tried to tell them it was.When we called to have our number changed they messed something up in accounting and it interfered with the account and all that stuff,lol.Took them that long to figure it out.OMG....

Posted on Jan 20, 2008

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Re: medicom phone No dial tone

1podinker, you have a phone off the hook or a bad phone line. Plug a phone into the back of the modem and see if it works.

Bamachicky, need more info on what your modem lights are doing.

Posted on Jan 20, 2008

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Dial tone of my phone disappears whenever i switch on my computer and my d link dial up modem can't find dial tone. What should i do?

Disconnect the telephone-cable from the computer's modem.
Does your telephone regain the dial-tone?

If so, then replace the computer's modem -- it is going "off-hook" as soon as you turn on the computer, not just when you try to use the modem to open a dial-up session.

Sep 27, 2010 | D-Link DFM 562IS (DFM-562IS) Modem

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The tel 1 and 2 buttons are flashing green along with stand by. The phone line has no dial tone and its busy when we call the line..

When the tel light blinks this indicates that the line is in use. To trouble shoot this issue you will need to connect a phone directly to the tel 1 port of your modem. If you have dial tone when directly connect that means that there is an issue with the internal wiring of the home. If you still do not have any dial tone with the phone directly connect than there is an issue with the modem and it needs to be replaced.

I hope that information above has helped is some way.
If possible please rate this solution.

Aug 25, 2010 | Arris SURFboard SB5120 Modem

2 Answers

Lost dial tone and phone service

Your phone line might be connected to Telephone 1 not 2. That could be the reason why you are not getting a dial tone.

Nov 22, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

SPA2102, dial-tone time too short.

The off hook timer is part of the dial plan, for instance, prepend "P10 | " to your dial plan to get a 10 sec delay. (pg 67 in the Cisco admin manual - section titled [u]Dial Plan Timer (Off-Hook Timer)[/u]
If you don't have an admin guide, google for ATA_AG_V3_200809_AdminGuide.pdf. Very useful if you need to sort something like this out.

Sep 09, 2009 | Linksys SPA-2102 NA Analog VoIP Adapter...

1 Answer

No dial tone on mine either

If they disconnect you, Its their inconvenience. Try contacting them. They only can help it.

Aug 15, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

The phones worked last night, this morning nothing

If the phone rings but no dial tone, possible phone unit is faulty. I suggest to try a different phone unit to verify if it's faulty. If the other phone isn't working too, then report the issue to your phone provider.

Jun 10, 2009 | Linksys SPA-2102 NA Analog VoIP Adapter...

2 Answers

Is the modem needs driver update

Usually the no dial tone error is not a driver problem but rather a problem with the modem itself. Modems are really finicky and even the slightest surge through the phone cord from an electrical storm can cause the modem not to get a dial tone. You will need to replace your modem and that will solve the issue.

May 29, 2009 | Genius GM56PCI-L (FM9648001) Modem

3 Answers

No Dial tone using Symantec Winfax Pro 10 on Windows 98

Check the physical connection of the phone line to the computer make sure that it is connected to phone line symbol of the Ethernet adapter. Then make sure that the driver of the adapter is installed properly on the computer or you can try to scan the hardware first before the re-installation of the driver using the adapter.

May 26, 2009 | Conexant chipset 56K V.92 PCI Data/Fax...

1 Answer

Can't get modem to work

Do this

  1. unplug modem from computer
  2. uninstall drivers
  3. reinstall drivers first then
  4. install modem
  5. check for updates at moto site as well microsoft.
  6. swap USB cables if its a plug and play device.
  7. check phone line swap for a cat 3 RJ 11 cable not all modular cords are the same
  8. Cheapo dollar store or made in china labels on mod cords are decieveing, poor quality as well construction . Buy a Qulaity cord.
  9. check phone jack if you own a puppy or kitty the love to mark and green corrosion will mess a jack up. replace if its green ans well the mod cord may be green don't waste time in cleaning it. key word RESISTANCE !
as a CET in electronics and I have been around a long time, ignore some unprofessional advice less stress that way.

Apr 16, 2009 | Arris SM56 (SM-56-PCI) Modem

1 Answer

My phone has no dial tone.

Check if the cordless works on a normal telephone line,Plug in another instrument to see if you get dial tone,light.
That's it you should know what is causing the problem.

Dec 27, 2008 | Linksys SPA-2102 NA Analog VoIP Adapter...

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