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Hi, the drum is the part where you insert the new cartridge toner, some times when you replace the toner need to clean the small filament in the drum unit, is very simple, ther is a blue part, slide 2 o 3 times and return to his original position marked with a arrow, maybe this solve your problem,
If the display shows drum error you can try cleaning it by following the steps below:
1. Open the front cover.
2. Pull the drum (black) and toner (gray) towards you, put a little force on it.
3. Remove the toner by holding down the tab on the side of the drum, then pull the toner out.
4. Use a dry lint-free cloth to clean the roller inside the drum unit. Make sure to remove any excess toner from it.
5. Put the toner back to the drum, make sure that it clicks, Reinstall the drum and toner back to the machine,
6. Close the cover.
If the display still shows drum error, go ahead and do the drum reset.
1. Open the front cover
2. Press the Options button on the control panel
3. The display should show "Replace Drum - 1. Yes 2. No
4. Press 1 to reset the drum count
5. Close front cover. The display should show the date & time
If still it shows drum error, The drum unit needs to be replace. After replacing the drum unit, do the drum reset again,
Hope this helps.
If you replaced the drum with a new one, then a special plastic piece with slots in it will be ejected. This will reset the "Replace Drum" message. Now the light print is probably due to the toner needing replacing. When you put in a new drum, it needs new toner too. Unfortunately, most people replace the toner into the old drum, which does no good and becomes wasted. NEW DRUM NEW TONER. Now if you have replaced the old drum with another old drum, you won't get the reset done properly and the new drum won't load any toner either. Perhaps you accidentally removed the plastic sheet when you replaced the drum? Well then, find the piece and run it through the paper feed, it will then reset. Best of luck
rwhen you replace the toner youare putting it in the drum cartridge.the whole black unit gets replaced.lift it up to remove.when you replace it also install a new toner cartridge the drum resevoir will be empty when
new it will need a new toner cart. to fill it now you need to reset the drum counter.push select function
button,to the right number 8 or 9 says counter display
push it,screen will will say drum count reset? push yes arrow screen will say are you sure? push yes
tada! if it now says replace toner open the white cover
over the drum then reclose it a motor will run for about 30 seconds its adding the new toner to the
resevoir you may need to do this about 3 times or until add toner message goes away
paper jam usulay case by the heat of our toner cartiage. our cartiage became like magnet to our paper.
in my case i use a wet tissue (for baby type, non alcohol), i clean the drum (i hope u know where).
for sometimes the paper jam didn't happen.
i think our SCX is old enough
your laser printer
1) print color quality is now distorted that means print skew (technician called)
2) print tint means the print color not enough density,
3) print mottle means print dirty
you may try
1) print distorted--- find out the skew adjustment from your printer manu, it is adjust the image before transfer to the drum.
2) print skew could be happened when the drum replace install not very accurate, so install it more carefully.
3) print tint---you may increase print density from the manu, not fix,
4) print tint---the toner caridge near life cycle or using the less compatible toner. so you have change the quality toner or cartridge (if near life cycle) to improve quality photo print
5）print mottle---toner quality ? or cartridge near life cycle also cause print dirty paper,
pull drum unit out and clean corona wire by sliding blue plastic tab from side to side, making sure you put the tab back on the side that it was. if that doesn't take care of problem, then i would say you need a new drum unit.
I have the same problems with you guys, and none of the solutions above work. I solved Brother HL-2040 with the following tricks
1. Use the link below to process steps 1-4 and stop. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002500/000017/faq002517_001.html?reg=us&c=us&lang=en&prod=hl2040_all&Cat=11
2. Use screw driver to remove 3 screws on one side of the toner
3. From the small separate part after removed it from the toner, there is a small white adjustment (plastic), use your finger adjust to the opposite side. Put it back to the toner, and screw them back as original.
It says there is no cartridge, or does it say that the cartridge is empty?
First, you must realize there are two cartridges. A drum and a toner.
If you bought a new toner, pulled out the drum and put the new toner
in, you have pulled a DOH! You can't just put the toner in. You have to
take your old drum cartridge, remove the toner portion and install the
new toner into your old drum and then install the entire assembly back
into the machine. I hope you didn't throw your drum out thinking it was
all one cartridge (I've seen it happen). This is where reading the
owner's manual helps.
If not, then one of the contacts must have been damaged. Remove the
cartridge and look inside the machine. See if you can find any of the
metal contacts on the side of the inner chamber that is bent or damaged
and try to bend it back.
Check the drum and make sure none of the contacts are damaged.
If the unit is still saying Toner Empty, try this. On the left side of
the toner there will be a while lever in a semi-circular notch.
Unplug the unit, use a small screwdriver or a key to push that white
lever back to the front of the notch. Put the drum and toner back into
the machine and plug the power back in.