Question about Brother MFC 9700 All-In-One Laser Printer

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Toner cartiage and drum replacement

Just put in new toner cartiage 3 days ago but now says that we need a new toner cartiage.....have had this for 2 years without that message. Also it has given notification to change drum soon.

I am puzzled. HELP

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  • stlagent08 Jan 03, 2008

    Same problem , my printer is saying that I need to replace the drum soon and I have changed the cartridge and it is still saying , I cant get it to print anything. Help!!

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Go to menu to reset drum settings. I think you leave the front cover open press the right arrow then 1 one the lcd shows replace drum then after the lcd says accepted close the front cover.

Posted on Apr 12, 2008

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1 Answer

Drum error


Hi, the drum is the part where you insert the new cartridge toner, some times when you replace the toner need to clean the small filament in the drum unit, is very simple, ther is a blue part, slide 2 o 3 times and return to his original position marked with a arrow, maybe this solve your problem,9436fabb-a042-4f75-962b-c59ad843e6bb.jpg

Sep 17, 2013 | Brother HL 2140 Laser Printer

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My printer says drum troubleshooting contact guide manual and maintence I did eveything but still not working


Hi there,
If the display shows drum error you can try cleaning it by following the steps below:
1. Open the front cover. 2. Pull the drum (black) and toner (gray) towards you, put a little force on it. 3. Remove the toner by holding down the tab on the side of the drum, then pull the toner out. 4. Use a dry lint-free cloth to clean the roller inside the drum unit. Make sure to remove any excess toner from it. 5. Put the toner back to the drum, make sure that it clicks, Reinstall the drum and toner back to the machine, 6. Close the cover.

If the display still shows drum error, go ahead and do the drum reset.

1. Open the front cover 2. Press the Options button on the control panel 3. The display should show "Replace Drum - 1. Yes 2. No 4. Press 1 to reset the drum count 5. Close front cover. The display should show the date & time
If still it shows drum error, The drum unit needs to be replace. After replacing the drum unit, do the drum reset again,
Hope this helps.

May 08, 2011 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Intellifax 2800 does not register new drum. I put in new drum and it is extremely light copies and is stll telling me to replace drum soon


If you replaced the drum with a new one, then a special plastic piece with slots in it will be ejected. This will reset the "Replace Drum" message. Now the light print is probably due to the toner needing replacing. When you put in a new drum, it needs new toner too. Unfortunately, most people replace the toner into the old drum, which does no good and becomes wasted. NEW DRUM NEW TONER. Now if you have replaced the old drum with another old drum, you won't get the reset done properly and the new drum won't load any toner either. Perhaps you accidentally removed the plastic sheet when you replaced the drum? Well then, find the piece and run it through the paper feed, it will then reset. Best of luck

Oct 06, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

How do you change (where is it) the drum in the Okifax 5650?


rwhen you replace the toner youare putting it in the drum cartridge.the whole black unit gets replaced.lift it up to remove.when you replace it also install a new toner cartridge the drum resevoir will be empty when
new it will need a new toner cart. to fill it now you need to reset the drum counter.push select function
button,to the right number 8 or 9 says counter display
push it,screen will will say drum count reset? push yes arrow screen will say are you sure? push yes
tada! if it now says replace toner open the white cover
over the drum then reclose it a motor will run for about 30 seconds its adding the new toner to the
resevoir you may need to do this about 3 times or until add toner message goes away

Apr 20, 2010 | OKIFAX 5650 Plain Paper LED Fax

1 Answer

How do i reset the brother dr350 drum


If you have already replaced the drum - only do steps 1, 2, 3, 7 and 8.

1. Make sure that the printer is turned on and the Drum LED is blinking. Open the front cover of the printer.

2. Press and hold the GO button for about 4 seconds until all the LEDs light up. Once all four LEDs are lit, release the GO button.

3. Pull out the drum unit and toner cartridge assembly.

4. Push down the blue lock lever and take the toner cartridge out of the drum unit.

5. Unpack new drum unit.

6. Put the toner cartrisge firmly into the new drum unit until you hear it lock into place. If you put the cartridge in properly, the blue lock lever will lift automatically.

7. Put the drum unit and toner cartridge assembly in the printer.

8. Close the front cover.

Jan 29, 2010 | Brother HL-2040 Laser Printer

1 Answer

Paper jam at around toner cartridge


paper jam usulay case by the heat of our toner cartiage. our cartiage became like magnet to our paper.
in my case i use a wet tissue (for baby type, non alcohol), i clean the drum (i hope u know where).
for sometimes the paper jam didn't happen.
i think our SCX is old enough

Sep 29, 2009 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Bad photo quality after changing drum


your laser printer
1) print color quality is now distorted that means print skew (technician called)
2) print tint means the print color not enough density,
3) print mottle means print dirty
you may try
1) print distorted--- find out the skew adjustment from your printer manu, it is adjust the image before transfer to the drum.
2) print skew could be happened when the drum replace install not very accurate, so install it more carefully.
3) print tint---you may increase print density from the manu, not fix,
4) print tint---the toner caridge near life cycle or using the less compatible toner. so you have change the quality toner or cartridge (if near life cycle) to improve quality photo print
5)print mottle---toner quality ? or cartridge near life cycle also cause print dirty paper,

Feb 08, 2009 | Konica Minolta magicolor 2300DL Laser...

1 Answer

Black Streaks


pull drum unit out and clean corona wire by sliding blue plastic tab from side to side, making sure you put the tab back on the side that it was. if that doesn't take care of problem, then i would say you need a new drum unit.

razors

Jan 27, 2009 | Brother MFC-8440 All-In-One Laser Printer

2 Answers

Drum and toner led blinking


I have the same problems with you guys, and none of the solutions above work.
I solved Brother HL-2040 with the following tricks

1. Use the link below to process steps 1-4 and stop.
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002500/000017/faq002517_001.html?reg=us&c=us&lang=en&prod=hl2040_all&Cat=11

2. Use screw driver to remove 3 screws on one side of the toner

3. From the small separate part after removed it from the toner, there is a small white adjustment (plastic), use your finger adjust to the opposite side. Put it back to the toner, and screw them back as original.

4. Follow the remain steps from the link above,

Your toner indicator should be turn OFF

Regards
Vu

Jun 18, 2008 | Brother HL-2040 Laser Printer

1 Answer

New cartiage/not reconized


It says there is no cartridge, or does it say that the cartridge is empty?

First, you must realize there are two cartridges. A drum and a toner. If you bought a new toner, pulled out the drum and put the new toner in, you have pulled a DOH! You can't just put the toner in. You have to take your old drum cartridge, remove the toner portion and install the new toner into your old drum and then install the entire assembly back into the machine. I hope you didn't throw your drum out thinking it was all one cartridge (I've seen it happen). This is where reading the owner's manual helps.

If not, then one of the contacts must have been damaged. Remove the cartridge and look inside the machine. See if you can find any of the metal contacts on the side of the inner chamber that is bent or damaged and try to bend it back.

Check the drum and make sure none of the contacts are damaged.

If the unit is still saying Toner Empty, try this. On the left side of the toner there will be a while lever in a semi-circular notch.

Unplug the unit, use a small screwdriver or a key to push that white lever back to the front of the notch. Put the drum and toner back into the machine and plug the power back in.

Nov 29, 2007 | Brother IntelliFax-2820 Laser Fax

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