Question about HP Wireless Optical Mouse

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My Hp optical mouse doesn't work suddenly. Does anyone have a suggestion?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: model 97990 Rev4

First, change your batteries. Next, make sure that after you push both link buttons (try to press them as close to simultaneously as you can) that you click the mouse button. Otherwise it won't actually link.

Posted on Dec 18, 2006

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SOURCE: Dell optical mouse quit working

I found the solution!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I had the same problem and I had an idea of what it was and sure enough i was right......Check your updates/installs from microsoft. Look for "Update for window Vista (KB938371)"....this update will disable your mouse! If its installed you cant uninstall it by going into control pannel and uninstalling it. The way I found to get rid of it if its installed is to do a "Restore Point". Restore to an earlier date. You may have to "restore" a day or two earlier from when it was installed. I tried a "restore point" on the same day but an hour earlier, didnt work...took me two days prior (restore) for my mouse to work again. Dont forget to turn off "automatic update" so as it doesnt install again and your back to this. Im going to spread the word as much as possible and contact Microsoft of this, hopefully they put out an update for this B.S. I went through a lot of research to figure this out and a lot of trial and error, please pass it along

Posted on Apr 20, 2008

  • 461 Answers

SOURCE: HP wireless optical mobile mouse

Try changing the batteries or charging if it is rechargeable or try re-syncing using the syn button.

Posted on Dec 09, 2008

  • 2666 Answers

SOURCE: mouse will not work--did work now it will not HP

Check the batteries

Posted on Jul 30, 2009

lifebyguitar
  • 57 Answers

SOURCE: microsoft Notebook optical mouse 3000 not working

Have you tried changing the port in which the USB wireless receiver is plugged?

Or is the receiver internal to the notebook?

If the receiver is internal, try updating the drivers for your machine by navigating to the manufacturer's support site.

If you plug a wired mouse into the machine what happens? If you get the same result, it may indicate a problem with the USB settings on your machine. I would, again, suggest updating the drivers for your machine.

If that's the case, try plugging another USB device into the machine and see if it works properly.

If none of those options provide results, I recommend you return the mouse for a refund or a replacement, especially if you have the receipt.

I hope I was able to help you. Good luck!

Posted on Aug 09, 2009

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1 Answer

Mg 0856


Sounds like a mechanical problem--in other words, the inside of the mouse is dirty. Probably has dust and stuff.
I'd suggest removing the base and trying to get all foreign matter out of it. Blow it out with compressed air.

Dec 03, 2011 | HP Wireless Optical Mouse

1 Answer

My hp wireless mouse was working fine with my hp mini laptop all the sudden stopped working


My first guess is it could be the batteries. Have you tried changing it?

If it still won't work then I suggest reinstalling it.

Thanks for using Fixya!

Jun 19, 2011 | HP Wireless Optical Mouse

1 Answer

My hp optical wireless mouse is not communicating (compatible) with my hp620 laptop. The mouse is new. Regards, Wamnbugu Ngatiah Kenya


Hi, According to your problem first check the receiver battery and replace with a new battery. Keep the mouse within the range of the receiver. Connect the receiver with system, keep mouse within range and reboot the receiver and system both. If it doesn't solve your problem then go to the dealer or nearest service center for a replace.

May 06, 2011 | HP Wireless Optical Mouse

1 Answer

I have an HP wireless mouse and keyboard, my mouse suddenly stopped working, how can I fix?


It is possible the mouse needs new batteries or needs to be charged.

Try replacing the batteries to see if the mouse starts working.

If that does not work then try re-inserting the wireless receiver into a different USB slot.

Please rate this if you found it useful.

Mar 06, 2011 | HP USB Wireless Keyboard/Optical Mouse...

1 Answer

Windows not recognizing wireless mouse.


CouldI suggest you un-install the wireless software / UNPLUG the wireless mouse unit and re-install the software, do not plug in wireless unit untill told to do so.

Dec 30, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

The mouse doent work and i've tried evething in the instructions


is it a usb mouse or ps3 if usb get an adapter and try that

Jul 18, 2009 | HP Wireless Optical Mouse

1 Answer

HP wireless optical mobile mouse


Try changing the batteries or charging if it is rechargeable or try re-syncing using the syn button.

Nov 26, 2008 | HP Wireless Optical Mouse

1 Answer

Model 97990 Rev4


First, change your batteries. Next, make sure that after you push both link buttons (try to press them as close to simultaneously as you can) that you click the mouse button. Otherwise it won't actually link.

Nov 26, 2006 | GE Wireless Optical Mouse

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