Question about Samsung C417 Cellular Phone

2 Answers

My C417 Samsung phone has recently had problems all of the sudden. First I could no longer get more than 2-3 bars, so I called ATT and they helped somewhat. Now I can't recieve calls-it goes straight to voice mail. Also the phone has been freezing up. Everything happened at once, help!

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  • la7de Sep 28, 2009

    What do you mean by firmware? Does that simply mean "get a new phone"?

  • la7de Sep 28, 2009

    What is firmware? Does that mean I need to get a new phone?

  • la7de Sep 28, 2009

    Thanks! I will try to get them to do that for me!
    I appreciate your time.

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2 Answers

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  • Master
  • 1,462 Answers

Hi,

The issue is, The phone freezes and it makes your number as not reachable, since the mobile loses the signal and freezes up..

You must have set to divert calls to Voice mail, if not reachable..So immediately after the phone freezing up, your calls are diverted to voice mail..

These are all the issues, faced by every user who uses the Samsung c417, You can read the review from the following link below

http://www.phonescoop.com/phones/user_reviews.php?phone=1030

The only solution is updating the phone firmware, The new firmware must be made to remove this known issues..

Try updating the firmware, would solve your issues.

Please leave me comment, if you need furthur assistance
RNJ VINODKUMAR

Posted on Sep 28, 2009

  • Vinod Kumar
    Vinod Kumar Sep 28, 2009

    Firmware means a software that controls the entire phone operation, It is similar to operating system.



    You can flash(install) or upgrade to new version from nearest samsung store for free of cost, if your phone still in warrraty else by giving small amount



    Please leave me comment, if you have doubts..Else please rate this solution good

    RNJ VINODKUMAR

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  • Samsung Master
  • 4,806 Answers

Hi,
You probably need to perform a full reset of the phone.
Please be aware that entering these codes in your phone will wipe out all user settings and reset the phone to factory condition, you do this at your own risk!!
BACK UP all of your data, photo's and contacts BEFORE entering the code.

Key in on the keypad *2767*3855# this will do a full eeprom reset back to factory.

Other codes are *2767*688# for unlocking codes and *#8999*8378# for all in one codes

Alternatively go to the security settings, the default password is the last 4 digits of your number. Once you get there you go to number 5. restore phone.


Good luck

Posted on Sep 28, 2009

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hi!

Here's what it means:

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