Question about Brother IntelliFax-2820 Laser Fax

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The scanning lamp is most likely not working\
here is the manual go to the maintenance section to see the scanning lamp

Posted on Dec 26, 2007


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Posted on Jan 02, 2017


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How do I clean toner from machine?

Probably it's the jammed paper that might caused the error. I suggest have it serviced by the technician. Be aware of the paper handling capacity of your machine to minimize jamming:

Phaser 3300MFPV/X, Copy/Print/Colour Scan/Fax, B&W, 28 ppm, A4, 1200 dpi, 50-sheet ADF, 250-sheet Paper Tray, 50-sheet Multipurpose tray, 150-sheet Output Tray, 96 MB, Automatic 2-sided printing, USB/Ethernet, PCL/PS3, Scanning software, 220 V

Apr 28, 2014 | Xerox Phaser 3300mfpv/x Print Copy Scan...

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Intellifax 4100 laser fax

Clean the roller with alcohol and then try. It will work fine.

Sep 10, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer


Get an inexpensive toner vac if you are cleaning a spill. If the pages are coming out of the machine with toner on them can you post a pic?

Mar 27, 2014 | Toshiba e-studio 255 Copy Machine

2 Answers

Fax machine print light

When you see light print it can be from a few things. This is basically a laser printer with a fax machine so the same problems exist in both. The most common cause by far is simply low toner. If you take out the toner cartidge and gentl shake it side to side then put it back in. Now try printing again. This should be much darker. This may only last a few dozen pages (but can go a quite a bit more if you are lucky) but it shows you that you need to get a new toner cartridge. The other causes can be a image setting in the fax. In the control panel it will show you a setting for how dark it will print. Normally it is in the middle of the range. The last common thing is a fusor wire. This normally shows up as a error first but it can slowly fail. The fusor is the heater that bonds the toner to the paper. If it doesn't get hot enough then not all the toner sticks and you get light printing.

Normally the problem is low toner.

Jan 10, 2012 | Panasonic KX-FL511 Plain Paper Laser Fax

1 Answer

I have a brother 770 fax. When making copies or sending faxes the paper has long black narrow lines running from the top to bottom. Please help.

Hi There!
One reason why you're having a black line on the copies you make and faxes that you send it's because the scanner glass inside the fax machine is dirty. Here's what you can do to resolve you're issue.
-Make sure the printer is off and unplugged from the power outlet for your safety. -Open the control panel, Prepare a dry lint free cloth and isopropyl alcohol, dampen the cloth with a small amount of alcohol. -Inside the fax machine look for a the long scanner glass clean it with the dampened cloth, using hand try to feel if there are debris or dirt and concentrate on cleaning that part. -Directly above the glass you will see a white strip clean that also with the dampened cloth
Once you're done cleaning, close the cover and plug it back in. Try to copy a blank sheet of paper and if you can still see the same line clean it again for about 3-5 times, Make sure to make a copy everytime you clean the glass.
Hope this helps!

May 08, 2011 | Brother IntelliFAX 770 Plain Paper Thermal...

1 Answer

We have a Brother 4100 Fax Machine. When we send a fax or make a copy, there is a black bar about 2" wide that shows up the length of the page. It does not appear on incoming faxes. I believe it is...

Make sure the **** glass is clean, use a micro fiber cloth to wipe the debris/old toner or white out off the glass. restart the fax machine. If it prints this black line from a copy and it is 2" wide after you have cleaned both the glass and the white reference bar, most likley the scanner itself has failed. for further assistance.

Jan 14, 2011 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Every time I fax or copy a perfect sheet of paper both the fax received and the copy have a 2 inch wide solid black line on the right. How do I fix the machine?

Have you tried replacing the ribbon cartridge? If that doesn't resolve the problem, then there is a fault with the thermal imaging head. You did say both Recieved faxes and copies, correct? If faxes you send out are clear, then the above mentioned would be correct. Let me know, please.

Oct 12, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

2 Answers

Fax is received is very dark and almost unreadable

You can try using the menu to lighten the fax, but if all received faxes are dark, you may be experiencing a weak scan light. try making a copy instead of fax (which essentially is a fax printed to yourself) if also dark, its certainly your scanning imager that's failing. If that's the case I would recommend replacing the entire machine. Parts are expensive, and its a difficult to service part yourself. Also you may find that toner costs alone may pay for the replacement machine over this unit.

-Good Luck!


Jan 05, 2009 | Sharp Office Equipment & Supplies

2 Answers

Says paper jam, but it is not really jammed

There are a couple of sensors that read paper paper jams. Below the toner/drum asm check to see if the little black flags are moving freely. In the rear, open the door and check the flag in the fuser.

Aug 13, 2007 | Brother IntelliFAX 4100 Laser Fax

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