Question about Trend Micro PC-cillin Internet Security 2005 for PC

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Unabletoconnectwithtrend ipurchasedafullsubscriptionoftrendmicropc-cillin14ordernumber3568967514 theserialnumberisDLEQ0016-4454-5118-8337 whenitrytoregisteriget invalid

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You might try the numbers without the dashes/and with. Try captol letters, and small.
Some, like Microsoft intentionally make some of the registration numbers invalid, so that you have to call in and tell them what you are using the application for and where you got it, etc.. Some kind of Q/A thing.

  • If you have version 2007, you may want to uninstall, expecially if you are installing on Vista, download the trial, and reinstall the trial using your license number. That way you don't have to download the updates. The complete uninstall is the key here.
  • You could also do an uninstall, and install from your cd using the license.
  • The license for A/V wont work on the internet security suite.
If you would be more specific and let me know what operating system, and version of Trend Micro you are using I would be happy to help more. BTW the space bar is the long one on the bottom!

If nothing works, and you are sure you are entering the number right, you can look at the FAQ's and email them on their website or call them.

Posted on Dec 18, 2007

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