Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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I have a AIO 5300 When printing in black the background on the

Paper becomes gray . I have just installed a new printerhead .

Thank you

Barry

Posted by on

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  • 101 Answers

Hello,

If new printhead has been installed but same issue. Follow the steps below.


1.Please verify that the ink cartridges are intact and securely inserted into the printhead.

a.Lift the printer access door, then remove the ink cartridges from the printhead

b.Verify that the label on the ink cartridges is intact, and the cartridges are not damaged.

c.Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.

2.Clean the printhead.

a.Press the Menu button of the printer.
b.Use the down arrow key and go to Clean Printhead.
c.Press OK button then select Deep Clean.


3.Print Demo Page.

Press Photo and Copy buttons at the same time for 2-3 seconds or until the printer starts printing then release the buttons.

If issue persists,the printer requires replacement. Call 1.800.421.6699

Thanks.

Regards,

Neerak21

Posted on Sep 28, 2009

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eda01fe.jpg
see User’s Guide page 75
you can see it at www.kodak.com/go/downloads
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