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Re: DISHWASHER. M0DEL # C97873320-2, HYDRO MASTER
Run the machine with the cavity closed, but no detergent. see if it is open at the end. if it is, then its probably being overfilled or has enough residual build up on the pivot mechanism that it wont open. also, wash water may be getting to the detergent before it opens and then it cakes up and swells against the cavity door and impedes the normal opening event. you can check for clearance when the cav door is closed. it is not likely the timer. running it empty will be a good way to know. it is released by an electrical mechanism. if the wires are damaged where they feed through the bottom of the unit into the door, it would be a reason it does not work. otherwise, the mechanism or electromechanical mechanism could be replaced as it is likely many times less expensive than timers. usually. mark
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Next time you run the dishwasher, open it whether in the middle of a cycle near the end, or immediately after the cycle is finishes, and see if the water is really hot
. If it is not, likely the powder detergent is not "melting".
Usually they need really hot water to "melt " the powder and clean the dishes.
Or use a liquid detergent, and be sure to use just a little to start.
One more thing.
Really "hard" water has minerals in it that will show up on your clean dishes, so perhaps you may have that problem.
Is this problem new to you?
God bless your efforts.
Assuming the detergent dispenser door does open, it is likely the water is not reaching the top arms. Put a cup in normal position on the top rack and see if there is any water in it at the end of the cycle.
Likely causes are blocked arms or water distributor or the wash impeller is not working in the pump. The dishwasher uses the same pump motor for wash and drain cycles. You can check this by hearing if the water is getting swashed around when the wash cycle is on.
Check the impeller and water feed as shown in this diagram.
Too much detergent. the amount of detergent should vary with the amound of soil left on the dishes. Most users will pre wash their dishes in the sink, but still use the full recommended amount of detergent. There is no soil for the detergent to bind with, so it builds up in the pipework of your dishwasher. when the water evaporates during the drying cycle, the detergent residue is left behind on your dishes. Run a cycle or two with your dishwasher empty. add a cup of white vinegar to each cycle, but dont add any more detergent. After that, cut your detergent amount by half, and see if your issues go away. if not, please post the model and manufacturer of your dishwasher.
If the machine cavity is full of suds, use a 'wet-or-dry' vacuum to remove all of the suds possible, then run a washing cycle without dishes or detergent to flush the machine. With luck, the machine will be back to normal.
The first thing to try is to clear out debris from strainer area, you may need a Philips head screw driver for this. Clear out and then attempt to put the unit through its cycle.
The second thing I would try, is unattach drain hose from drain to sink, either blow in it or use a blower side of shop vac to force air into the hose. Reset dishwasher, and try again.
Not knowing how handy you are, you can pull the dishwasher out, please turn off circuit before doing so, also make sure you have towels handy. Unattached drain hose at base of drainage pump. Clear out hose and remove debris on bottom of pump. Reattach the hose and run through cycle..
If these do not work your issue is with a bad pump.
Your problem is: You have looked in the manual under troubleshooting tips, but didn't find anything on the problem. The dishwasher goes into cycle,but during the wash cycle it stops,makes alarm and the wash and rinse ligts come on. And now you can't even find the product on this site.Westpoint Dishwasher WQP12-9240. Thankyou Your dishwasher is stopping at stage 2 of the programme after beeping once. Quite often the detergent flap doesn't open. Am at your wits end and threatening to leave home!!!! The machine is less than a year old. PLEASE HELP!!!! Thank you.
Don't leave just yet. It sounds like a control problem. The d/w should still be under warranty if it is less than one year old. Use it before it runs out. I don't recomend this type of repair for the average homeowner.
Feel free contact me again! Please give me a rating here at fixya before you sign off Thank you, Harvey your Master Plumber
Try placing a packet in the bottom of the DW and then start a wash cycle ( use the energy efficient cycle that does not use the heater to dry the dishes..).. if it is not disolved at the end of the cycle then your water temp may not be hot enough..Hope that helps..