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Printer says jam in tray 2, there isn't any jam, and then when you take the tray out and put it back in, it says ''rotate roller, press OK'', then it says replace roller, turn off, then turn on

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: paper jam

After changing my blank ink tank, I have the same problem. Finally discovered that it was not fully clinked in. Once it was push in till it clicked as per instructions, the printer is printing beautifully once more.

Posted on Dec 20, 2007

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SOURCE: hp laserjet 8100 8150 13.1.42

hp printers typically do not have an error message to cover every known condition, thus if the printer needs maintenance in an undefined area, it will invariably indicate a paper jam. The printer usually responds to the installation of a maintenance kit which will include transfer roller, pickup rollers, and fuser.

Posted on Oct 03, 2008

  • 2 Answers

SOURCE: paper does not feed into lexmark X5470 all in one printer

Rollers could be worn out. Also could be a problem with the paper sensor. Not sure what type of sensor this printer uses. Some just use a pressure switch, others use a light sensor.

Posted on May 18, 2009

  • 1 Answer

SOURCE: I have a brand new canon mp480 printer. it keeps jamming

HEY THERE GUY'S THE EASIEST SOLUTION I CAN TELL YOU TO DO IS CALL CANON COMPLAIN THE'Y WELL MAKE YOU DO A COUPLE OF THINGS THATS SUPPOSED TO CORRECT THE ISSUE: LIKE ROLLER CLEANING A COUPLE OF TIMES, CLEAN THE ROLLER WITH ALCHOL, TURN EVERYTHING OFF AND SHAKE THE MACHINE A LITTLE AND TURN IT BACK ON TO SEE IF THAT WORKS AND FINALLY IF THAT DOESNT WORK THEY TELL YOU TO UNISTALL THE DRIVER AND REINSTALL IT!! WELL MAYBE FOR SOME OF YOU THESE STEPS MIGHT WORK!! BUT L'M TELLING YOU IVE PERSONALLY NOTICED CANON'S PRINTERS ARE ****!!! I'VE GONE THREW 2 PRINTERS SINCE DECEMBER LAST YEAR AND THEY SENT ME OUT A 3RD ONE FREE OF CHARGE!!! I TOLD THEM I HAD A CANON MP 150 FOR YEARS THAT I PRINTED EVERYTHING ON IT AND I STILL CAN EVEN AFTER MY DROPED IT AND BROKE A COUPLE OF THINGS ON IT!! SO FAR I HAVE USED THE MP470 WHICH IS GARBAGE!! AND THE MP480 IS THE SAME!!!! L MIGHT JUST SELL THE ONE THEY GAVE ME!!! IF ANYONE HAS QUESTION FEEL FREE TO CONTACT ME AT jdaguilera28@yahoo.ca SEE YA!!

Posted on May 24, 2009

  • 13433 Answers

SOURCE: paper jam ,no paper jam found Dell 1815dn

give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 12, 2009

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1 Answer

My HP 2430 continues to jam on Tray 2 only. Tray 3 and Tray 1 (manual feed) are fine. I have replaced rollers and it continues to jam paper.


Common problem on this printer is for either the drive shaft for tray 2 to come lose or to break. Pull out the tray and try to rotate the roller. If it turns freely then the shaft is broken. The replacement procedure is too complex to describe here. If the roller does not turn freely then likely the pick solenoid has failed.

Oct 12, 2016 | HP LaserJet 2430dtn Printer

1 Answer

Paper jam error code 13.01.00 hp 3505n printer


Turn the printer around and lift the flap behind the paper tray. If you have a flashlight, get it. You want to watch the action of the paper pickup roller. By observing to see if it is rotating, slipping on the paper or whatever, you should be able to determine why the paper isn't feeding. A lot of times, it is as simple as the paper backstop has slid back and the roller can't grab the paper that is 2 inches out of reach. Since you've replaced the tray and paper, I would think you might have noticed that. Is the paper moving out of the tray at all?

Jul 04, 2012 | HP COLOR LASERJET CP 3505 N PRINTER

1 Answer

Canon Inkjet, Not Printing?


Hi Rosa,
There was a paper jam and you cleared the jam, however you missed out to do one other thing. Cleaning the Rollers.

If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.

You need to prepare: three sheets of A4 or Letter-sized plain paper

1.Make sure that the power is turned on, and remove any paper from the Rear Tray.

2.Open the Paper Output Tray gently, and open the Output Tray Extension.

3.Clean the Paper Feed Roller without paper.

(1) Press the g0081065_tcm14-774017.jpg (Maintenance) button repeatedly until b appears.

g0081066_tcm14-774018.png
(2) Press the Black or Color button.
The Paper Feed Roller will rotate as it is cleaned.

4.Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Make sure that b appears on the LED, then press the Black or Color button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.


This should fix the issue
Regards,Suhail

Nov 03, 2011 | Canon PIXMA MP495 InkJet Printer

1 Answer

How to clear paper jam


How you clean the paper jam depends on where it is located and how large the piece is. If you turn off the printer and turn it back on, then press the "ok" button when it says that there is a paper jam - it will rotate the paper inside forward all the way and then retract backwards. Watch the front of the machine and try to grab the paper when the rollers bring it forward. To get it using this method you have to be really quick. If you dont catch it before it goes backwards then press the ok button and try again.

If you are unable to see the piece of paper when the rollers rotate forward, then unplug the machine from the power source and press and hold the power button for 45 to 60 seconds. Then turn the machine around so the the back is facing you.

There should be an unlockable paper access tray on the back of the printer that has two plastic hinges to depress while pulling outward to remove it. Remove the hatch and see if you can find the paper that is stuck in this area. If so, grab it and remove it.

Jul 17, 2011 | Canon MG5250 Printer

1 Answer

I removed a jammed sheet of paper through the front opening, Had to pull real hard. Since then, when printing or copying, printer feeds up to 4 extra sheet with each printed page. I suspect some piece of...


Please see this solution from Canon. It is recommended you check your manual for the proper procedure for clearing paper jams. Incorrectly removing jams could damage your printer. Trust the following helps resolve your current issue.

If you do not have a manual it can be downloaded from here:

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx300#BrochuresAndManuals


Issue: More than one sheet of paper feeds while printing


Solution: Clean the paper feed rollers using the MX300 operator panel

sikaku.gif Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary.

1. Make sure that the machine is turned on, and then remove any paper from the Rear Tray.

2. Clean the paper feed roller.

(1) Press the Menu button repeatedly until MAINTENANCE appears.

(2) Press the l_mark_s.jpg or r_mark_s.jpg button to select ROLLER CLEANING, then press the OK button.

The paper feed roller will rotate as it is cleaned.

3. Repeat step 2 twice.

4. Open the Paper Output Tray.

(1)Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

5. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.

Set the Paper Thickness Lever to the left.

6. Repeat step 2 three times.

The paper cleans the paper feed roller as it feeds through the machine.

If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.

Dec 25, 2010 | Canon MX300 Office All-In-One Printer

1 Answer

PAPER JAM. NO PAPER IN MACHINE BUT STILL GET PAPER JAM SIGNAL. OCCURRED IN MIDDLE OF PRINTING PG 2 OF 2 PG JOB. I CAREFULLY REMOVED THE HALF-PRINTED SHEET, PRESSED "OK" AND IMMEDIATELY GOT "PAPER JAM"...


the first step you should do is.
> unplug the power cable from the printer and then plug it back in.
> clean all the rollers which are there.. front rollers, adf rollers.. rollers at the back ..
> if does not work then. perform a reset.
( unplug the power cable from the printer while the printer is on. and after that press and hold the 6 and the # key on the printer. while holding and pressing down these keys plug in the power cable and wait fr 20 secs and then release the buttons.. )
this is a reset..
after this reset it will take few minutes to initialize.

These steps will possibly resolve the issue.. if not i must suggest to to get a new printer..

Oct 20, 2009 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

Paper jam ,no paper jam found Dell 1815dn


give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 01, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Jamming problem


try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Mar 06, 2009 | Canon PIXMA MP460 All-In-One InkJet...

1 Answer

My HP LaserJet 2430dtn Paper jam


Try this, make a print from the by-pass tray, does it go OK or jam??
If it jams then there is a problem with the paper feed from the tray.
If it jams then
1-check the drum and see if there is an image on it( you can put a mark on the edge to see if it's rotating, thus eliminating the drum unit)
2-same for the reg roller
3-check for labels ar foreign objects

Oct 08, 2008 | HP LaserJet 2430dtn Printer

2 Answers

Paper in 3310 HP


You have a possible paper jam or foreign matter in your roller area or feeder area, get a torch and thoroughly check inside unit, near carriages, roller and paper feeder.

Aug 17, 2007 | HP Photosmart 3310 Printer

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