Question about Sony Cyber-Shot DSC-W1 Digital Camera

1 Answer

Lens stuck The lense is stuck in the out position. Batteries were replaced but the camera says on the screen "Access", "Turn the power on / off again", and still does not retract the lense.

Posted by on

  • gl64 Dec 22, 2007

    My DSC-W1 has same issue. When I turn on the lense stick out and can't be retracted back.

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Mentor:

    An expert who has written 3 tips or uploaded 2 video tips.

    Teacher:

    An expert who has written 2 tips or uploaded 1 video tip.

  • Expert
  • 71 Answers

Solution:

The Lense is obviously jammed some how.

Suggestion:

Send the product back to the manufacturer and see if they can repair the product or send you a new one.

Posted on Dec 18, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The Lense will not go back in


Remove the batteries from the Camera. Then press and hold the power button down for 45 to 60 seconds. Replace the batteries with new ones and install them in the camera. Then turn it on and wait until it finishes its normal warm up, then press the power button to turn it off. This should make the lense retract back to normal position. If the lens does not retract, contact the manufacturer for assistance with repair work.

Jul 07, 2011 | Canon PowerShot SD1000 Digital Camera

1 Answer

Sony Cyber-Shot DSC S90 lens problem - fix or buy new?


its better to replace a new one than to repair it and besides you will cost alot if you decide to repair it. although if the cost is not that much then go for repairing it.


CHARCOIS

Aug 27, 2008 | Sony Cyber-Shot DSC-S90 Digital Camera

1 Answer

Lens stuck open


hey, I had the same problem when I accidentally droped my camera, some parts in the mechanism are probably broken or jammed.

Most likely repairs required.

Apr 13, 2008 | Samsung Digimax S600 Digital Camera

1 Answer

Lens Stuck


If the lens is stuck out then you will find it is usually one of a few reasons.

1. Check the batteries. (obvious I know).
2. The camera has been dropped or knocked.
3. The camera has grit or dirt in the lens mechanism.

Providing the batteries are ok then 2 and 3 usually mean a professional repair. The lenses tend not to be something that the average home user can remove and take apart. The cost of repair also might be more than the camera value so you will need to find a good repair shop near you and get a quote.

Mar 17, 2010 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Lense stuck in out position


Hi. If your camera is turning on with the lens stuck out. Turn the camera on, and without turning it off, open the battery door, and take the batteries out. Leave it for about 1-2 minutes and try again. This process is call power reset. Usually works. Good Luck.

Dec 22, 2008 | Fuji FinePix S7000 Digital Camera

1 Answer

Error C:13:10, displays ''access'', ''turn the power off and on agai


Lens jams can happen without dropping the camera. The lens motor is bad, or a grain of sand has got stuck in one of the lens cogs. Either way will need lens repair/replacement.

Nov 12, 2008 | Sony Cyber-Shot DSC-S40 Digital Camera

1 Answer

Lens problem


I have had the same problem with a different camera, the problem started when I did not have sufficient battery charge to turn the camera off completely. The camera shut down, but the lense did not retract.
You can try a few things:
First try remove the batteries and holding the power button as if you are going to start the camera, then reinsert and try again. (make sure they are fully charged first)
You can try connecting the camer to the computer before you turn it on. Connected to the computer the camer goes through a slightly different start up procedure.
Try switching it to playback mode on restart.
If these fail I have a couple of tricks up my sleeve, but need to know the answer to these questions:
1. has it suffered water damage?
2. has it been dropped recently?
3. what happend when the lense did not close properly? Is this the first time?
4. Can you access the menus when "restart camera" is on screen?
Just post a comment back

Jun 13, 2008 | Canon PowerShot SD1000 Digital Camera

2 Answers

Lens stuck open


try little rubbing alcohol around outer surface of lense this should loosen up the sticky ness of it
remove the memmory card and turn on this should reset camera

May 13, 2008 | Samsung Digimax 4500 Digital Camera

5 Answers

Lens stuck open


i have just had the same problem. mine was stuck open, i gave the lens a slight twist and heard a bit of a crack. i switched it on again, now it is ok.

Apr 09, 2008 | Samsung Digimax S600 Digital Camera

2 Answers

Lens stuck open


I have to agree with one of the comments previously posted. I too had a Sony DCS-S700 and the lens was stuck open. Whenever I turned the camera on, the Sony Cybershot logo appeared and dissappeared, turning the camera off. I noticed the lens was crooked, so I moved it in the center direction and the camera worked again.

Mar 06, 2008 | Sony Cyber-shot DSC-S700 Digital Camera

Not finding what you are looking for?
Sony Cyber-Shot DSC-W1 Digital Camera Logo

Related Topics:

79 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

james laughton
james laughton

Level 3 Expert

2192 Answers

JonSnell Electronic
JonSnell Electronic

Level 3 Expert

27731 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...