D link Router & my laptop

Dec 20, 2007

- Page 37 and 38 of you laptop's manual indicate you may have a wired ethernet port on the back of your machine beside the modem port see

http://csd.acer.com.tw/acer/URMUL1.NSF/1af87a750eeeb70f0825628f006e0bfc/835b270339472d4e48256bba0023c1aa/$FILE/TM270-e.pdf

If you have such a port and the appropriate cable (generally thicker than a phone cable with connectors wider than a phone cable (8 metal connection points) please try the wired connection.

I can find no manual concerning your router so I may be of little help there.

default is the default name for many d-link routers -- the router you see might be your neighbor's however for now we will assume it is yours. If you can configure your router and change the name you can be assured it is yours as the name will change when viewing it on the PC.

However there are two commands that may assist you. Try them wired and without the wire, if possible. I have encountered some machines that do not have these commands -- your machine indicates that the command is invalid then we cannot gather this information.

click Start then all programs then accessories then command prompt. a new window will open -- in that window

type the command

ipconfig /all

and press enter if it works and your machine is connected properly the IP Address, Subnet Mask, Default Gateway and DNS addresses will be displayed write them down. The default gateway address is likely to be 192.168.0.1 and the subnet mask likely to be 255.255.255.0.


If the wired connection works to the internet (from the initial test) then all except the IP Address are what you will expect to see on your wireless adapter if it is connecting. The IP address will be close but probably not matching.

another command of interest is ping also issued from the command prompt line like ipconfig above

ping 192.168.0.1
also
issue a ping command with the default gateway address you found if different

Ping will respond 4 times with either a timeout or with a line that indicates elapsed time in milliseconds (ms) that indicates you succeeded in accessing the lan side of your router.

As stated before, beyond this I may be of little help because I cannot find a router configuration manual. However based on the above if the ping works to the default gateway address for either adapter your problems are probably configuring the router to your internet service provider's (phone company's? specifications). If your wireless router will not ping there are possibly configuration options noted above that are not matching between the router and the wireless adapter.

hope this helps

I hope this helps.

Dec 22, 2007

- Not being able to get the router address (default gateway) -- or a router connection wired or wireless pretty much ends my ability to assist you. I have no router manual for guidance or any belief that I can gain access to the router in any fashion to discover it's existing state. You may have a configuration issue in either the router or the wireless adapter or you may have hardware issues with either device. But I am at a loss to provide you with steps to determine which of the above may be true.