Question about GE Refrigerators

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GE PSS26MGTBWW icE makear DoES NOT TRIGGER SOLONOID . DOOR FLAP OPENS ONLY PARTIALLY. LIGHT DIM. lOOKS LIKE LOW VOLTAGE. IT READS ABOUT 10 VOLTS. i AM THINKING OF ORDERING NEW CIRCUIT BOARD FOR DOOR.

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  • wleaddog Sep 28, 2009

    Your solution seems only to remove components not fix the problem. Also I am having trouble locating exactly what part of the ice maker you are referring to. The door? the ice maker? The ice dispenser?
    I have questions on exactly why I am doing some of the recommendations. For instance, why remove the ice crusher? The auger can easily be turned by hand, so I do not feel the problem is here. I feel the problem is between the circuit board and the solonoid. As the light is dim and the door opens slowly it seems as if the voltage is low. I assume this is the same voltage that controls the solonoid.


    Maybe you need more info. The ice maker makes ice OK. The door unit seems where the trouble is. The water dispenser works ok. Sometimes the ice crusher works but only very rarely. I need to know what voltages to measure on the circuit board. It does seem that the solonoid and motor that turn the
    auger does not work. Your instructions are far too complicated and don't tell me when I have fixed the problem.


  • wleaddog Sep 28, 2009

    I just discovered an important point. When I remove the plug on the circuit board going to the door everything works including the solonoid and auger. The voltage reads 10+ volts. When the door solonoid is operae the voltage drops to 8 volts. This indicates that the door solonoid is drawing too much current. Why? What should I replace?

  • wleaddog Sep 28, 2009

    I haven't heard from you lately. Are you still there? I believe the problem is in the board. The door solonoid seems to work but the voltage drops. The board has some type of timer associated with the door. When this is timing the voltage is low.

  • wleaddog Sep 28, 2009

    Rylee, I believe you have recommended the wrong circuit board. The board that controls the ice maker is in the Ice door. I need to know how to order a new one. I have already removed it two times and have re connected it with the ice door connector removed. Everything is working except I have to open the ice door by pushing up on it. I would have to order a new board if you think that is the problem.

  • wleaddog Sep 28, 2009

    I'm not sure.

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  • 8,619 Answers

Hi

Thanks for using FixYa. Try removing the ice dispenser and also check the solenoid by following this procedure--
Ice Dispenser—

The ice dispenser is located in the upper portion of the freezer compartment. This assembly stores ice made by the icemaker and dispenses ice on demand from the door dispenser target switch.
1. Remove the upper ice bucket tray.
2. Slide out the ice dispenser assembly.
3. Remove the ice cube solenoid linkage Phillips head screw and slide the linkage back.
4. Remove the ice crusher cover Phillips head screws (2) and remove the cover.
5. With a pair of pliers, twist off the backing plate tabs located on either side of the crusher.
6. With 2 small flat-blade screwdrivers, unlock the ice crusher locking tabs located at either
side of the ice crusher.
7. Lift the ice crusher out of the bucket.
8. Remove the ice crusher back cover.
9. Remove the locking ring from the ice crusher auger.
10. Remove the plastic nut with a pair of pliers by turning it clockwise.
11. Remove the spacers and blades. The blades are numbered for reassembly.

Ice Dispenser Auger Drive and Cube Solenoid—

The ice dispenser drive motor and cube solenoid are located in the upper rear of the freezer compartment. The drive motor moves the auger via a fork located on the drive motor. The cube solenoid allows cube or crushed ice to be dispensed on demand.

1. Remove 1/4-in. housing mounting screws (4) located at the four corners of the housing.
2. Slide the housing forward until the connector is visible, disconnect the connector, and remove the unit from the housing.
Note: Drive fork has reverse threads; turnclockwise to remove.
3. Remove the fork from the drive motor by turning it clockwise.
4. Disconnect the motor connectors and remove the ground wire.
5. Remove 1/4-in. mounting screws (3) and remove the motor.
6. Disconnect the cube solenoid wires.
7. Remove cube solenoid 1/4-in. mounting screws (2) and remove the cube solenoid.

Also check the connections with the control board.

Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks

Rylee

Posted on Sep 28, 2009

  • 1 more comment 
  • Rylee Smith
    Rylee Smith Sep 28, 2009

    Hi




    I gave you disassembly instructions for ICE DISPENSER & Solenoid as you'll need to check these. To check you'll need to disassemble it. Also, check the voltage on Connector J7, pin 2 Silver colored wire—it is for Cube
    solenoid. The voltage is measured between connector J7 pin 2 to J7 pin 9, the voltage should read 120 Volts (AC). If it is less then there is an issue with the connector cables or the solenoid has gone bad.


    Please do accept the solution if the issue is resolved or else revert for further assistance.


    Thanks
    Rylee

  • Rylee Smith
    Rylee Smith Sep 28, 2009


    Yes, the problem is with the control board and not with the solenoid. The control board is located in the back of the unit.


    This card controls the operation of the unit. If a fan short has occurred,
    replace the fan prior to the card or the card will be destroyed.






    1. Secure power to the unit.


    2. Remove the 1/4-in. processor card panel screws and remove
    the panel.


    3. Disconnect the processor cable connectors.


    4. Remove the card by unlocking plastic locks located at the
    corners of the card.



    Please do accept the solution if the issue is resolved or else revert for further assistance.


    Thanks
    Rylee


  • Rylee Smith
    Rylee Smith Sep 28, 2009

    Hi




    The control board i referred is the main control board, this is the board that controls all the operations.Please see this picture, main control board (part #801) --








    You can order the parts for your refrigerator from this link--




    GE PSS26MGTBWW Parts




    Please do accept the solution if the issue is resolved or else revert for further assistance.


    Thanks
    Rylee




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