Question about HP LaserJet 2840 Printer

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I am getting a prompt that says " 50.2 Fuser Error. Turn off then on." That hasn't helped. What's my next move?

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Hi,
Your problem is in the fuser. 50.2 means the fuser is not reaching temerature properly in the allotted time. It either has a burned out ceramic heating element or thermistor (hi/low thermometer).

Here's a link to a free service manual that will walk you through testing it.

http://www.feedroller.com/Store/Service%20Manual/Color%20LaserJet%202820,%202830,%202840%20Parts,%20Service%20Manual.pdf

Posted on Sep 28, 2009

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1 Answer

When I turn the Printer on, it will initialize and then display an error message "50.7 fuser error" and will not get to 'ready mode' for printing


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A 50 Service error is a fuser error. Turn the printer off for 5 to 10 minutes, then turn it back on. If the error is still there, I think your going to need to make a service call you can try reseating the fuser, but be sure to let the fuser cool completely before touching it.
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Hello


A 50 Service error is a fuser error. Turn the printer off for at least 10 minutes, then turn it back on. If the error is still there, you can try reseating the fuser, but be sure to let the fuser cool completely before touching it.
If you still have the 50 Service error after reseating the fuser, you might need a new fuser.
You can access the fuser by opening the rear door. It's located directly above the paper tray. There are two screws that hold it in place. Remove those two screws, and the fuser slides outs.
Hope this helps.

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