Question about Cell Phones

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I have recently installed a Panasonic KX-TG8321E with six handsets but find when I call home with my Apple 2G iphone the system does not ring and the iphone gives out an engaged tone after one ring. Unplug the system and the hard wired phone rings normally as does my other line not connected to the Panasonic system. I have tried with other phone system without a problem. Help me please!

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  • rknott Sep 28, 2009

    I have just changed from a NTL dect system which worked fine. I have not touched the wiring before installing the Panasonic

  • rknott Sep 28, 2009

    The system receives all calls perfectly except from my iphone. All outside calls and other mobiles including my wife's work perfectly. The system is set to 7 rings to give us the best chance of answering from any location in our rather large house.

  • rknott Sep 29, 2009

    I will try to see if this solution is possible.

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I do not know how far you been working with others but I would like to ask if you checked to see if your phones can be changed to different frequency? in every wireless phone you can select different frequency so see if this one has the ability to do that and if it can change it and test your system again it is just a matter of selecting the correct frequency that match your 2G as it sound that it is not getting the signal from it so keep changing the frequency tell you get one that recognize yours.
Let me know how this worked for you and please do not forget to rate my service so we are able to improve on it. The rating as follows 1 the service was not related to the post. 2 the service was related but not did not help at all. 3 the service was to the point and somewhat complete. 4 the service was excellent and to the point.

Posted on Sep 28, 2009

  • Norman Al-Anbar Sep 29, 2009

    I noticed that you addressing wiring etc. with another tech I believe this issue does not have anything to do with wiring. You stated that everything work but for your 2G and that is why I asked you to check the frequency if both systems could not find a meeting ground they will not be able to communicate. Do not waste your time troubleshooting something that does not make sense.

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You can change the number of times the phone rings “Number of Rings” before the unit answers a call. You can select 2 to 7 rings, or “Auto”. The default setting is “4 Rings”.
“Auto”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages, you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. Do the following to set the number of rings. Each [xxx] represents a button – unfortunately the graphics are not printable on this forum.

1 [Menu Display Button] [Answer System]
2 [Up Arrow or Down Arrow] [Settings] [OK]
3 [Up Arrow or Down Arrow] then display [Number of Rings] [OK]
4 [Up Arrow or Down Arrow] to set the number of rings [OK] [Off/ Power]

Posted on Sep 28, 2009

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It may be the system itself. Double check for crossed wires, disconnected wire connections. Make sure system is not interfering with another system. Two system on one machine may do this. Otherwise try a different system

Posted on Sep 28, 2009

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