Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
There are 2 ports on the rear, 1 for the incomming phone line, and one to plug in a telephone handset (passthrough) if the telephone line is plugged into the wrong port, the fax machine is unable to dial properly, So try plugging into the other port on the back, it's just next to the other port hope this helps
Posted on Aug 27, 2007
SOURCE: Fax problem
I had the same problem! You have to set your fax machine option to DRPD mode. Menu, to Fax setup, to DRPD mode, press ENTER, ENTER again, it should say waiting ring, you then have to call your fax line. Back to Fax Setup, Recieve Mode, press DRPD mode. This way your machine well distinguish a different ring for your fax.
Posted on Jul 14, 2008
They're telling you your hardward doesn't play nice with their hardware. A few suggestions:
Update your printer, and see if any improvement is found:
If that doesn't work, see if your computer has a fax modem that itself can be updated and can support the hardware. Your multifunction printer has a scanner; you can scan in the things you want to fax, then fax from the computer if the computer can fax. This is starting to look like a Dr. Seuss book.
You can also try to learn more about what the problems are and look elsewhere. Your "digital" phone is actually voice over Internet, something VOIP. If you Google for VOIP FAX you'll find some information, like this:
Posted on Dec 05, 2008
Tips for a great answer:
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