Question about JVC Everio GZ-MG21 Camcorder

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I cannot play any videos on my windows Vista-running PC

I need urgent help, just bought this camcorder and have a new PC which runs Vista (quite powerful). The software that came with the camcorder does not work, but I've tried a number of other software packages to open the videos from by camcorder and every single one crashes and closes. I've tried recording a video with lesser quality, but when I try to open in another software and the same happens. I've tried with Windows media player but it crashes and closes. I need help. Thanks

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  • Anonymous Dec 27, 2007

    I am having the same problem on my computer. I can not view any videos but I ccan hear them..HELP ME TOO

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Posted on Jan 14, 2008

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