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My Eureka Boss Widetrack leaves debris behind while sweeping. I have the setting for carpet and debris is left behind on the floor.

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Check for blockages in the brush bar compartment and hoses

Posted on Sep 28, 2009

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Why does my eureka air speed vacuum not work when in floor mode?


There is an adjustment for carpet and for hard surfaces. Have switched it from carpet to a hard surface. When on carpet it sets up higher on a hard surface it should set lower. If it is to low it work properly either.

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Vacuum spits dirt out of the back end as I'm vacuuming.


Heather,Does the vacuum have a switch or a lever somewhere that makes it change from floor to hose? If so, it sounds like you've been using it on the hose selection but not actually sweeping using the hose. In other words, on an upright vacuum when sweeping just with the vacuum normally have the lever on floor setting and if you use the hose/attachments you have to have the lever on hose setting for things to work correctly. Hope this helps!
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I have the eureka boss 4495 widetrack and the end piece of the beater bar broke off. I guess I put it back together wrong when I put a new belt on. Where can I get a replacement part and will it work do...


Call the Eureka people (1-800-282-2886) and describe to them what the beater bar thingy that you broke is. Ask them if you can order that unit--if you think you can install it. Otherwise, ask them where to the authorized repair person closest to you is located. Price the repair versus a new vacuum and good luck.

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What filters do i need for the eureka the boss bagless vacuum w/widetrack modal 4495


There is a Cassette Micron Filter 60696.If you have a HEPA cartridge filter you need EUREKA's HEPA part 61500.In earlier models there is a micron filter instead of a HEPA filter--for that you need EUREKA's Micron part 60801. But if you have that HEPA filter, the manual says you have to use the HEPA filter to achieve the closed HEPA filtration system again.

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Have a Eureka "the boss" smartvac, won't pick up anything when I try to vacuum carpet. Any suggestions on how to fic this problem?


1st) make sure your yellow dial at the top by handle is in floor position
2nd) make sure your brush roll spins when handle is reclined in operating position. (disengage brushroll control by flipping the "switch" towards you)
3rd) check belt to make sure it is not broken
4th) check the brush roll for debris caught in it
5th) check lower hose

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Bare floor selection still rotates brushes


Your switch should have 2 different on positions. One for simple suction and one to engage the beater. The setting without the beater being engaged should be first position from off and the beater would be second position

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No suction with Eureka Boss Pro Lightweight Bagless Upright, 411A


I checked the vacuum hose to see if there was a clog. 1st, disconnect the hose from the unit so you have access to both ends. Now, place a marble or other ball in one of the hose and see if it will make it all the way through. I found a major "hairball" about 8-10 in down from the vacuum end. I took a metal cloths hanger and bent it in half and did a "roto-rooter operation. It took about 30 minutes, but now it runs like new. I hope this works for you.

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Eureka Bagless Widetrack, The Boss, Vacume, model 5893


Had exactly the same problem with my upright Eureka Model 5893 bagless. Eventually, the handle would get hot, and finally it just quit. When handle was disassembled, the wires were melted and it was toast. Ordered a switch after talking to several repair men. Talked to Eureka, too, and they were absolutely no help. Cheap wiring and switch made in China. Good luck trying to find a switch. vacuum-depot.com has switches, so you might try there, but make sure you get the 3-prong switch (same switch used on Eureka's Genesis. It is Part #27871.

Jun 05, 2008 | Eureka Altima Upright Vacuum Model 2996AVS...

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I have a Eureka "The Boss" vacuum that doesnt seem to be sucking up as much as it should and did in the past when vacuuming on carpet and hard floor surfaces.


I have a Eureka "The Boss" vacuum that doesn’t seem to be sucking up as much as it should and did in the past when vacuuming on carpet and hard floor surfaces.

I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
This could be because the vacuum has a clog or blockage, it may need a belt change every 4 to 6 months as recommended by the factory, sometimes the material you pickup on the carpet and bare floors will plug the pores of the inside if the paper bag or dirt cup filter, if the filter is clogged it looses the suction power or the bottom plate is not on properly or all of the above. These are some of the items to check when you lose suction.
http://www.eureka.com Customer Service Phone Number
1-800-282-2886 Hours of Operation
Monday thru Friday 8:00 am to 7:30 pm CST
Saturday and Sunday 10:00 am to 6:30 pm CST

Apr 16, 2008 | Vacuums

5 Answers

Looking for Eureka belt 70646A for a Eureka The Boss upright


I just replaced the belt on my Eureka The Boss Smart Vac (Model 4870D). I purchased a namebrand Eureka R belt from a local vendor. I did my best to follow the instructions printed on the bottom of the machine. I turned on the vacuum cleaner and the belt brush was spinning! I dropped it into vacuuming floor mode and the belt wouldn't spin no matter what level I put it on.

I called the manufacturer (1-800-282-2886) and spoke with a very nice woman on the phone. While I was speaking with her I noticed that a silver screw was lodged within the "brush roll control" yellow selector switch. With some shaking it became dislodged and I was able to put the "brush roll control" into the hard floors setting and turn the "carpet height adjustment" all the way to the right, so that it was facing the word "low." I then followed the instructions for replacing the belt again.. (1) remove base plate (2) remove brush roll (3) place new belt around motor shaft and then around brush roll (4) insert left side of brush roll before right side (5) rotate brush roll to be sure belt is centered (6) replace base plate, making sure to insert under 4 little tabs before securing with screws.

It appears that it is very important that the carpet height and brush control adjustment are set to their highest point possible (hardwood setting) in order to get the brush to roll in a carpet setting.

"R" is the correct belt for the 4870 and should be correct for all other 4800 models.

Thank you for posting your problem to this website. If I hadn't seen that others were having trouble, I would have just given up. I hope this long post helps someone that was in my situation.

Mar 08, 2008 | Vacuums

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