Question about HP J3680 Officejet All In One Printer

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I tried to scan to file and it says no computer hooked up - seek help. The USB port is hooked up Please help.

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: alert msg

Try to check for the HP Digital Imaging Monitor. You can find it on your taskbar, right beside the clock. If it doesnt show, try to uninstall the product. Go to the software cd, then open it. Try to find the folder "UTIL" then open "CCC" then find "UNINSTALL_L3". Run the DOS prompt. When it's finished, it would prompt you to restart. Try to reinstall the software after that.

Posted on Sep 03, 2008

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bandana_gyrl
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SOURCE: HP scanner problem

Ok - the reason this error pops up is because there is a software issue going on. If the software is correctly installed you will see options for where the scan will go in the computer.
Having said that there are several things that can cause a problem between the printer and the software;
1) You are connecting the printer by USB to router - you may print but will never be able to scan as this is not a networkable printer. Connect it directly to your computer and recomplete the setup portion to configure the scanner.
2) You have not finished the setup. At the end of the installer you can setup the scanner but if you skipped this step you will have to redo it in order for it to connect. Click on the device manager in your dock and then next to information and settings there will be a little wheel. Click on the wheel and go to setup assistant. Complete the assistant and try to scan.
3) The printer is not grabbing the new software options - leave the printer turned on but unplug the power cord and wait for 30 seconds. Plug printer back in - when you do this it should initialize and will look to the mac for changes and the options should load.
4) Software missing - You MUST have the software for the printer installed for scanning function. Adobe and other programs cannot replace it - it has to be installed.
5) Software is corrupted. Uninstall the software (uninstaller is under applications in the HP folder) and then download (www.hp.com) and install the most recent full feature software and drivers for your operating system.
6) If all these steps fail you may have an issue with your computer and it's TWAIN drivers.

Posted on Nov 14, 2008

bandana_gyrl
  • 181 Answers

SOURCE: I have a prob

Ok - the reason this error pops up is because there is a software issue going on. If the software is correctly installed you will see options for where the scan will go in the computer.
Having said that there are several things that can cause a problem between the printer and the software;
1) You are connecting the printer by USB to router - you may print but will never be able to scan as this is not a networkable printer. Connect it directly to your computer and recomplete the setup portion to configure the scanner.
2) You have not finished the setup. At the end of the installer you can setup the scanner but if you skipped this step you will have to redo it in order for it to connect. Click on the device manager in your dock and then next to information and settings there will be a little wheel. Click on the wheel and go to setup assistant. Complete the assistant and try to scan.
3) The printer is not grabbing the new software options - leave the printer turned on but unplug the power cord and wait for 30 seconds. Plug printer back in - when you do this it should initialize and will look to the mac for changes and the options should load.
4) Software missing - You MUST have the software for the printer installed for scanning function. Adobe and other programs cannot replace it - it has to be installed.
5) Software is corrupted. Uninstall the software (uninstaller is under applications in the HP folder) and then download and install the most recent full feature software and drivers for your operating system.
6) If all these steps fail you may have an issue with your computer and it's TWAIN drivers.

Posted on Nov 14, 2008

  • 1 Answer

SOURCE: Trying to scan, but keeps on saying USB port not connected

it is not inserted properly

Posted on Jun 01, 2009

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How do I hook up my Olympus8000 digital camera to my computer? I am having trouble finding the correct port to hook it in the camera? Please help me


You need a USB port on your computer. You don't say what computer you have, but most recent Windows PCs have USB ports. Some Macs may not have this port.

The USB lead for you camera should have come with the camera. The socket on the camera is a miniature version, and wont take a standard size USB plug. If you don't have this cable you can find one on Amazon by searching for "Olympus 8000 USB".

Using a USB lead, you shouldn't need a driver or other software. The computer can recognise the camera memory as a removable drive without actually recognising the camera as a camera. Try looking in "My Computer" for an extra drive (Under "Devices with Removable Storage") and opening that. There should be directories with picture files in them that you can drag to your desktop.

Many people find it more convenient to just take the memory card out of the camera and put it in a card reader, especially now that these readers are built into computers and printers. You can't get the pics from the camera's internal memory that way though.

Nov 20, 2010 | Olympus Cameras

1 Answer

I've installed the AL-1540CS but I'm having trouble figuring out how to scan documents and load them onto the computer with the Parallel interface. Can you help me out?


Scanning is not possible thru the parallel port. You must use the USB1.1 port in order to use the scanning feature.
The parallel port is only used for printing.
If you hook up the machine with a USB cable you can print and scan using USB. This includes color scanning.
Thank You for using Fixya.

Jul 13, 2010 | Sharp AL-1540CS All-In-One Laser Printer

1 Answer

I bought a Kingston 8gb flash drive and then it became RAW


you might have a virus on it. scan it with a virus software program. also try another usb port. some times the 2.0 ports don't work on the 1.0 ports.


hope this helps

Apr 30, 2010 | Electronics - Others

1 Answer

How do i retrive my files on my u3 scan disk


most zip drives come with the software drivers needed to open and read anything stored on them if after plugging it into a usb port you do not get a conformation chime that something has been hooked up and than another prompt asking how you would like to view the files your usb port of choice is most likely the issue so I would suggest trying another port

Mar 30, 2010 | SanDisk Cruzer Micro 2GB USB 2.0 Flash...

1 Answer

Hello! I'm using a softwer : movie shaker 3.1. for Sony Handycam DCR-IP5E Micro MV Digital Camcorder and it is unable to scan longer clips then 2-3minutes,that is the maximum... Has anyboy idea for this...


Hi,
You need to use DV Port in camcorder to transfer movie files into computer that must has same DV Port.
USB port can not be used to transfer movie files as its just to provide still picture data.
DV Port is maybe labeled as iLink in your camcorder so hook camcorder with computer with DV cable.
Hope this info will help you.
Thanks.


Mar 27, 2010 | Sony Handycam DCR-IP5E Micro MV Digital...

2 Answers

How can a scan or copy a page from my printer to my computer ?


hello. scanning requires a USB cord that connects the printer and the computer. Wireless printers do not scan in wireless mode. Once you hook up the usb wire, click on your computer start button, then all programs, control panel, scanners and cameras.... Regards, Joe
ps - kindly rate my answer as helpful. thank you.

Feb 16, 2010 | HP Photosmart C8180 All-in-One InkJet...

3 Answers

Scanning


Hi saly_60,

You can try the following steps to resolve the issue:


moz-screenshot-5.png
1. Connect the USB cable directly to a USB port on the computer Ifyou are connecting the device through a USB hub* or other USB device,disconnect it and try connecting directly to a USB port on thecomputer. If successful, the problem may have been with the device.
*Somescanners are powered by the USB connection. This is why connecting thescanner through another device, such as a USB hub, may prevent thescanner from communicating properly with the computer.
Connecting the cable to the your device.
usbtoprtr.gif Connecting the cable to your computer.
usbtopc.gif
2. Check USB Connections Youshould disconnect and reconnect the USB cable at both ends to ensurethere is a secure connection on the device side as well as the computerside. It may also be necessary to try a different USB port on thecomputer. Additionally, you may need to disconnect other USB devices,temporarily, in order to determine if a conflict exists. .
  1. Disconnectone end of the cable and then reseat it ensuring the cable is firmlyseated into the USB port. If the USB cable is plugged into a hubinstead of directly into the computer, try connecting the USB cabledirectly into the computer.

  2. Repeat step one to reseat the cable on the other end.
    usb.gif

  3. If there is still no communication, then it may be necessary to try a different USB cable or a different port on the computer.

  4. Make sure the correct USB cable type is being used.
  5. Incorrect (A to A) USB Cable
    usb_a_a.jpg
    Correct (A to B) USB Cable
    usb_ab_blk_medium.gif











3. A device attached to the computer is blocking communication If you have more than one device connected to your computer, thenit is possible that some other device is blocking proper communication.
  1. Check to see if there are any devices (other than USB keyboards or mice) connected to the computer.

  2. Disconnect the device(s) and restart the computer.

  3. Once the computer has restarted, attempt your process again.

4. Press the ON/OFF button to power on the device. The device has an <ON/OFF> button.
  1. Connect the power cord from the device to the electrical source.

  2. Press the <ON/OFF> button.

  3. Wait until the device has completed its cycling process before submitting a job request or completing installation.

5. USBSCAN.SYS USBSCAN.SYS is a Windows system fileand required by the scan driver. If the system file is missing, anerror message will appear while installing the scan driver or willappear when attempting to scan. Search for this file and direct theinstallation to the appropriate path.

Search USBSCAN.SYS file on Windows XP:
  1. Click 'Start', 'Search' and select 'For Files or Folders'.

  2. At 'Search Results' window, type usbscan.sys in 'Search for files or folders named' field.

  3. At 'Look in' drop-down menu, confirm your computer's hard drive is selected. In most cases, C: is the computer's hard drive.

  4. Click 'More advanced options' link.

  5. Confirm checkmarks appear beside 'Search system folders', 'Search hidden files and folders and 'Search folders'.

    searchmore_wxp.gif

  6. Click 'Search' button.

  7. Once search has completed and if the file does not exist, download a copy of usbscan.sys from here (Right click and select ‘Save Target As’).
    1. Ifthe file exists and a message appears while installing the scan driver,direct the installer to the appropriate path. For example,C:WINDOWSsystem32drivers.

  8. Close the 'Search Results' window.

Search USBSCAN.SYS file on Windows Vista:
  1. Click the Start button.

  2. Inthe Start Search box of the Start menu, type 'usbscan.sys' (without thesingle quotes) and then press 'Enter' on the keyboard.

  3. Once search has completed and if the file does not exist, consult the computer manufacturer.
    1. Ifthe file exists and a message appears while installing the scan driver,direct the installer to the appropriate path. For example,C:WINDOWSsystem32drivers.

Uninstall and Reinstall the Driver If the MP Navigator or the MP drivers are no longer required, or if they are not installed correctly, uninstall them. Caution:Uninstalling means deleting software, such as MP drivers, from thecomputer. Once the software has been deleted the unit cannot be usedthrough the computer until the software has been reinstalled.
Note:Login as a user with Administrator privileges to uninstall onWindowsXP/2000. Turn off any programs running in the background, suchas antivirus programs and firewalls before begining.
  1. Select 'Program' (for Windows 2000/Me/98), or 'All Programs' (for Windows XP) from the Start menu.

  2. Select the name of the printer model to remove and select 'Uninstall.'

    05sj00014_01_en.jpg

  3. When the MP Drivers Uninstaller window is displayed, click 'Perform.'

    05sj00014_02_en.jpg

  4. When the confirmation window is displayed, click 'Yes.'

  5. When the Uninstallation Complete window is displayed, click 'Complete.'

    05sj00014_03_en.jpg

  6. Reinstall the drivers.

6. Reinstall the Drivers





Use the CD-ROM that came with your printer or download from canon website.



Sep 21, 2009 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

I have a Mustek Scanexpress A3 USB scanner. I''ve installed all software and hook up the machine. When I try to scan using Photoshop of the bundled "Panel" software, the program locks. I'm using XP...


Hi,
It could be something to do with the bundled software having a missing or corrupt TWAIN32 file.. But you can Scan using Windows XP itself.

http://www.microsoft.com/windowsxp/using/setup/hwandprograms/printfaxscan.mspx

Scroll down to the Scanning part, and see if that is of any use to you..

Hope this helps

Chris (ziraffa)

Jan 17, 2009 | Mustek A3 USB Flatbed Scanner

1 Answer

Trying to hook up z-10 computers, problems with USB


Check your device manager for "!"

Device Manager:

-Right click my computer on your desktop
-Choose manager
-On the left pane click device manager.

Nov 13, 2007 | Logitech Z-10 Computer Speakers

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