Question about HP LaserJet 8500 Color Printer
This is a print cartridge, is it the yellow or black that is having the problem? this problem could be several parts, the transfer belt assembly, the print cartridges themselves, the lasers. from the limited information you have given, i suggest you check the cartridges and the transfer belt, beyond that you need a certified repair person.
Posted on Sep 28, 2009
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Posted on Jan 02, 2017
Remove the Printhead,
Clean the Printhead contacts ( electrical contacts on it )
Put them back in and follow the instructions on Printer screen
If the above step does not resolve
follow this document from HP website
Posted on Jun 23, 2010
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