Question about Konica Minolta bizhub C250 All-In-One Laser Printer

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Document will not delete

Yesterday I deleted a document I did not need anymore. Now this morning it is still being deleted and none of my other jobs will print. In the job listing has the document from yesterday saying its "deleting" and my new document saying its "waiting". What can I do? I've already turned it off and on.

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Open side cover and then try to delete this document.

Posted on Dec 31, 2007

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1 Answer

I tried to print a route map from MapQuest, but it didn't print. I tried to cancel the printing, but it's been deleting since yesterday and been blocking any other document I tried to print


Restart both your printer and your computer. It might finish the print job after you restart the printer and yes it will block any other print jobs.

May 26, 2011 | Office Equipment & Supplies

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I have an HP printer. There is a full page photo that will not print. When I try to cancel the job is states deleting but does not delete. It deletes other added print jobs but not that one which is...


You have to clear out all documents one by one in the print que before you can delete the one causing the trouble. On the bottom right side of your pc screen, find the picture of the printer and right click with your mouse on it. Open your print que and right click on each document and choose "delete" until therer are none left in the print que. If this does not clear that last document, then unplug your usb cord that connects the printer to your pc and wait a few moments, and then plug it back in. This should clear it out.

Sep 08, 2010 | HP Officejet J4680 InkJet Printer

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There has been a pending document in the que. I tried to delete the document but now it states deleting next to the document in the que. Can not print anything.


Open the Print Que and see if it will let you pause the print job. Then close the que and turn the printer off. Open the print que again and see if it will let you delete it. For some reason every now and again a que will hang. This process should reset the que. It will dump everything in printer memory and should release the document to delete the job. In any event pausing the job should release the printer to print other jobs.

Sep 05, 2010 | Office Equipment & Supplies

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How to delete password protected pront job in Sharp mx-2700N when password is lost? I can log in as admin (web-access to printer) but cannot delete the documents in Documenthandling. BR, Steven


Open web interface of the printer and supply admin password.
As an administrator you should be able to navigate to the System Settings screen.
Select Document Filing Settings and navigate to the section Administrator Authority Setting.
Select Delete so you can delete forgotten print jobs (remember to Save the setting).
Navigate on Document Operation where you can see a list of existing saved print jobs.
Select the jobs to delete and go on.
You don't have unwanted ghosts anymore on your machine!

Most important: always remeber to smile and to help people. Take care.

Jan 05, 2010 | Sharp MX-2700N Color Copier

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My Brother HL2940 will not go on to a new print order but tries to repeat a long document I printed yesterday. I unplugged/replugged and even removed the print icon containing the print information from my...


Switching off the printer should have cleared the print job. Don't know what version of windows you have so instructions vary slightly but you need to go into Control Panel, Printers and double click on your printer. This will show the jobs waiting in the print queue. You can right click the print job and select Cancel. Should clear it. If it doesn't let me know and we can go into the printer spool folder and delete it from there.

Sep 01, 2009 | Computers & Internet

1 Answer

I can't "delete" a document from the que


Have you tried to stop the spooler service in services?
Option 1)
Click on start orb
Type in search window:
services.msc
click ok
Scroll down to Print spooler service and click on it in the right side
window.
On the left side click stop the service and wait forthe process to
stop
Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue
then restart the spooler service
Resubmit your new print job.

Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler
folder.)

It is located in:
C:\WINDOWS\system32\spool\PRINTERS

Your print job will show 2 files there Example below:
00002.SHD
00002.SPL

Delete the files located in there. There may be several of them
depending apon how many print jobs you submitted. You will have to
resubmit your print jobs all over again.
Next go back to services window and restart the spooler service

That will definitely fix it.

Apr 10, 2009 | Lexmark International Z611 Printer

2 Answers

Can't cancel documents in the queue


Hi grt2b1915
go to printer not document selct cancel all while the printer power off.
thanks

Hamedo

Nov 22, 2008 | Office Equipment & Supplies

1 Answer

Secured print


Most copiers will only hold a job in secure print for so long. It may have timed out and deleted the job. You should be able to change how long it holds jobs from the configuration menus. Don't set it to never delete because the hard drive will fill up.

Feb 21, 2008 | Canon IMAGERUNNER 6570 Copier

2 Answers

Deleting - Printed


I've also had this problem with an HP LaserJet 4650dtn printer. I've solved this by: - Stop the "Print Spooler" service. - Delete all the existing print spool files. (Stored in "C:\WINDOWS\system32\spool\PRINTERS" by default). - Start the "Print Spooler" service. - Right-click the printer's icon in the Printers and Faxes folder and choose Properties. - Click the Advanced tab. - Click the Print Processor... button. - Make a note of the existing "Print processor" selection on the left (in case you need to revert it.). Then change it to "WinPrint". Click OK. - Click OK on the printer's properties window. - Try sending a print job to see whether it persists in the print queue.

May 07, 2007 | Lexmark X1150 All-In-One InkJet Printer

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