Question about Xerox DocuColor 4CP Printer

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I'm trying to print an invitation on a 4.8 x 7.8 piece of thick invite paper on the Docucolor 240, but it wont' grab the paper.

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Posted on Jan 02, 2017

  • 2072 Answers

SOURCE: Hello, I have an invitation that is 4in wide x 9

In addition to the wide variety of standard paper sizes available for this printer, you can use custom size paper in the Tray 1 (MPT).
The size range for custom size media is as follows:

    Minimum allowable page size:
    89 x 140 mm (3.5 x 5.5 in.)
    Maximum allowable page size:
    216 x 356 mm (8.5 x 14 in.)
  1. Open Tray 1 (MPT).
  2. Insert the custom size paper and adjust the guides to match the size of the paper. Place the side to be printed facedown with the top of the page entering the printer first.
  3. When the front panel prompts you to confirm the type and size of paper:
    1. Scroll to Change by pressing the Down Arrow key and press the OK key.
    2. Scroll to the correct paper type and press the OK key to save your selection.
    3. For the paper size, scroll to Custom and press the OK key.
    4. Select Set Custom Width (W) by pressing the OK key.
    5. Press the Down Arrow or Up Arrow key to scroll to the desired value for X and then press the OK key.
    6. Scroll to Set Custom Height (H) and press the OK key.
    7. Press the Down Arrow or Up Arrow key to scroll to the desired value for Y and then press the OK key.
  4. Select the custom size in the printer driver.
  5. Windows 95 / Windows 98 / Windows Me PostScript driver: On the Setup tab:
    • After you select the Multi-Purpose Tray and the tray displays Custom to indicate that it has custom size paper, enter the dimensions of the custom size paper in the Width and Height boxes.
    • If you select Automatic for the paper source and select Custom Size for the paper size, enter the width and height values of the desired custom size paper in the Width and Height boxes. The values for width and height are initially 0. If you previously entered information in the boxes, the values are automatically entered.
    Windows NT / Windows 2000 / Windows XP PostScript driver: On the Paper/Quality tab:
    • If you select Choose Specific Tray, select the Multi-Purpose Tray.
    • If you select Automatic, you can select your custom size from the Paper Size drop-down list.
    • Click My Custom Sizes and highlight the custom size in the Current Selection list. The Name, Width, and Height boxes display the details about the highlighted custom size and the sample image changes to represent a scaled version of the custom size.
    • To create a new custom size:
      1. Click New.
      2. Enter the new name in the Name box.
      3. Enter the dimensions in the Width and Height boxes. The sample image changes to represent a scaled version of the new custom size.
      4. Click Save to add the new size to the list. Click Cancel to exit without saving the new custom size.
      5. To exit, click Close.
    • The My Custom Sizes box lists existing custom sizes that are supported by the current printer. Since these custom sizes are saved in your computer's operating system, they are available for you to select in your applications.
    • If you create a custom size in certain applications, the driver lists the custom size automatically.
    MacOS 8 / MacOS 9 driver:
    • In the Page Setup dialog box, click on Page Attributes, and select Custom Page Sizes. Then press New to enter a new custom page size. A dialog box appears where you can enter the width and height, margins, and name of the custom page size.

Posted on Jan 19, 2010

bob_computer
  • 3153 Answers

SOURCE: Our Docucolor 240 is printing black copies in a light gray instead of black even at the highest setting. How do you fix that?

toner change

Posted on Dec 13, 2011

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1 Answer

I'm trying to print wedding invitations on my Canon MP460. I'm using a cardstock thickness of paper and have set the ink levels for "Other Photo Paper" on my Mac. The paper has been going through...


Sounds like the ink isn't having time to dry and is rubbing along paper.

Paper may be too thick. If it prints OK on normal paper (test first) but not on thick card, then it doesn't support thick paper settings.

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I was printing on a A4 thick (invitacion Card)


Make sure there is 1/16 to 1/32 inch space on each side of the paper in the paper tray.
Move the paper type selector back and forth 5 times, to make sure it is not stuck.
Feed the tray with a minimum of 20 sheets of paper and try to see if it loads paper through.
The paper thickness lever has two settings, one for plain paper, (thin paper 20# to 24#) and one for envelopes and thick paper.
It should be on the 0 setting for thin paper and on the + setting for thick paper and envelopes.
The paper adjustment lever may be adjusted in between the two settings to accommodate paper that is not standard or that the operating/environmental conditions have changed.
Make sure the paper is loaded far enough into the printer to ensure good contact between the paper and the paper feed mechanism.

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1 Answer

The printer will grab the cardstock that I am using for invites, but won't print on it, but will print on regular paper, what do I do?


hi....take it to a tech to check about the system control chip... the control chip would have gone bad... and they will replace u with a new chip..
or else Try manually moving the head carriage back and forth a few times!
Also check, if there isn't some piece of paper lodged inside, if yes try to remove it carefully!..

these are the possible solutions u can try out...
thank u
rate me

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2 Answers

Printer won't accept Card Stock


Nothing to adjust feed mechanics. If it's temporaly print, you must feeed paper 1 by 1, and when printer grab paper, push paper by hand. If it's routine print, you can adjust the pick up rubber at paper feedr mechanic. Add double tape ( 1 mm, soft) below top rubber. I have done it, and printer can grab/feed paper up to 350 grams.

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Printer says to re-insert paper face down.


You must have the default printer settings changed to "double-sided" printingor "print on Both sides".
Check in your printer properties: 'Right click' the printer icon. Select "properties", "Printing preferences", "finishing", un-check "print on both sides" (these options vary slightly by printer model, so just check around on the different buttons).
That's my best guess. :)

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1 Answer

Printing heavy weight invitation stock on Epson R200


The card is probably too thick. Try cleaning the feed roller in the Sheet feeder to improve its grip. Check the GSM of the paper is within the spec of the printer.

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1 Answer

Print Size


you have to choose the paper type in the printer driver option wheather envelope or A4 paper see the preview before printing

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