Question about HP Photosmart C6180 All-In-One InkJet Printer

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After software install I can not launch hp

After software install I can not launch hp solution center

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Try reinstall the software.

Posted on Sep 28, 2009

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If you have any issues with the adobe flash player, that would also be the reason for the solution center not to work....uninstall current adobe flash player and then install latest version from http://get.adobe.com/flashplayer/?promoid=BUIGP
Then after updating flash player uninstall and reinstall only Solution center, you can also open the following path C>Program Files>Hp>Digital Imaging>Bin>hpqdirec.exe
hpqdirec.exe is the root file for Solution center, you can also double click this file and check.
In the same bin folder, you can locate the file hpqscnvw.exe and double click it and scan from this file, this is the root file for scanning.
Any clarifications please comment....
Good luck
brad

Posted on Oct 01, 2009

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Posted on Jan 02, 2017

GoTechNinja
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SOURCE: software loads but HP solution center won't open

I would recommend un installing "any" HP software first, then download and install the latest driver from HPs site. You could could also try running the installer with all startup apps disabled incase there is some conflicting software. You can do this by typing in "msconfig" from start > run. Once open select "selective startup" then uncheck "load startup items". If you resort to this be sure you have unintstalled all HP software first as some HP software does run at startup. Also be sure to re-enable the startup items after troubleshooting.

Posted on Apr 15, 2009

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SOURCE: hp solutions center for hpc5280 printer software

MUST DELETE DRIVER SOFTWARE FIRST, NOT JUST ICON, BUT SOFTWARE, YOU HAVE UNINSTALL SOFTWARE IN VISTA YOU MUST USE THIS. GOOD LUCK

Posted on Oct 05, 2009

  • 1 Answer

SOURCE: Can't launch fax with HP solution Center

I'm having the same problem... did you ever fix it?

Posted on Mar 26, 2010

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1 Answer

My HPc310 continues to tell me to "start scan from computer. refer to documentation" how to I stop this and scan TO the computer?


The Scan button behavior hasn't been set up on the computer. If you haven't installed the Full feature software, go to http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=4231205& . Select your OS and then Next. Select the second option under Drivers.

If you installed the Windows OS basic driver, uninstall that driver and disconnect the data cable.

Once this software is installed, double-click on the HP Solutions Center. Try to scan once to find the best settings. Then in the Settings section of the software, you can set the Button destinations. Set the Scan-to button.

Now if the software is monitoring the printer, pressing the scan button will launch the HP Solution Center scan.

I hope this helps.

Cindy Wells

Apr 03, 2013 | HP PhotoSmart Office Equipment & Supplies

1 Answer

Manual


First what OS are you using? Do you have the full software installed, the basic HP driver or the OS-based driver? The first time you scan, you will need to start the scan from the computer. Put your document face down on the scanner glass or face up if you have an automatic document feeder. Launch the HP Solution Center (in Windows), and then click Scan Photo or Scan Document. If you need to adjust the settings, cancel the scan and click Settings. Then click Scan Settings.

If you have the full software installed, you can set up the software to "listen" for the button presses and launch the software to scan. Use the first scan to give you your defaults to enter into the Button settings. In the HP Solution Center, click Settings and then Scan Settings. Then click Button Settings and then the Front Panel Buttons tab.

If you have the OS-based driver installed or the basic HP driver, with Windows 7, you can use Windows Fax and Scan.

The manuals for the HP Deskjet F2480 are available from HP here: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=3811337& . The direct link to the User's Manual for the Windows OS is http://h10032.www1.hp.com/ctg/Manual/c01855375.pdf .Additional Scan instructions are here: http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=49242&tmp_task=useCategory&cc=us&dlc=en&lc=en&product=3811337, pick the link for your OS.

I hope this helps.

Cindy Wells

Jul 23, 2012 | HEWLETT-PACKARD Hewlett Packard Deskjet...

1 Answer

I want to scan documents and save them in a pdf file format, but my scanner does not seem to offer that option.


Do you have the full software installed? Is Adobe Reader installed? (Install it if it isn't on the computer.) If you have the HP Solution Center (Windows) installed, launch the program. Then choose Scan Document. Cancel the scan and choose Settings. Click on Scan Settings and then Document Settings. You should be able to find the Save as PDF option there. Then make sure check the box for checking settings before scanning and save your new settings. Click on the Home button and scan your document.

If you choose Scan Picture, you will not get the Save as PDF option. If you are launching the scans from the all-in-one, you may need to adjust the scan button defaults elsewhere in the solution center. (The software you choose as a scan to destination may limit the available file types in the HP scan software.)

If you do not have the HP full software installed, unplug your data cable (if USB) and uninstall the driver that is currently installed. Go to http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=1119598& and select your OS version. Click Next. Expand the section marked Driver and choose the full software. Download and install the software and replace the data cable when prompted to do so.

I hope this helps.

Cindy Wells

Oct 11, 2011 | HP Officejet 6310 All-In-One InkJet...

1 Answer

When I try to scan on my HP Officejet 6500 Wireless it says "No Scan Options" on the little screen what should I do?


Do you have the full software installed on the computer, if available? You can get the software here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3795406& for supported OS versions. Select your OS and click Next. (The basic drivers will not support launching scans from the all-in-one.) I don't believe the buttons work with the Mac OS, unfortunately.

Can you launch a scan from the computer? Next check that the digital imaging monitor is running. The digital imaging monitor is only in the full featured software and listens for the button press. If yes, then you haven't set the destinations for the scan buttons in the software. Launch the HP Solution Center and go to Settings. Then set the Scan Settings > Button Settings > Front Panel Scan Buttons for Scan to E-mail and Scan to File.

I hope this helps.

Cindy Wells

Sep 08, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I need a OfficeJet 7410 installation CD because my HP Director software no longer shows any scanning options in the opening screen. Can't use scanner from PC. Thanks, John


Hi,

HP has now changed the HP Director to HP Solution Center with extra features. Downloading the latest software will help you install the new HP solution Center.

You have not mentioned the PC operating system like Win XP, Vista, Win 7.

Click on the download link below to launch the HP software and drivers page.
Choose the operating system to download the software for your printer
Download Page

Nov 03, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

My HP Officejet L7555 will not scan to my Notebook Laptop problem. I have tried to download HP Solutions Center wiyh no success. When "Scan" or "Start scan" is depressed on my L7555 printer, the printer...


How is the HP Officejet Pro L7555 connected to the computer? Can you manually launch a scan from the computer using the HP software?

If you can start a scan from the software, you may need to set the software to listen and respond to the all-in-one's buttons. In Settings, choose Scan Settings. In this menu, select Scan To Setup. Add the needed buttons. Click Update device and set the scan quality/destinations. Save this. If these short-cuts are available in the HP Solution Center, check if the monitoring software is set to run automatically. If the monitor is closed, you will need to launch it.

If you can't launch a scan from the software manually, then your computer and the all-in-one are not communicating properly. Scanning requires bi-directional communication. If the connection involves a USB cable, try a new cable. Try a direct connection if you are using a USB hub. For a network connection, check your firewall (inbound and outbound traffic). Resetting the firewall will depend on that software. Check that you have the current drivers. Consider using the HP diagnostic software to check for problems.

I hope this helps.

Cindy Wells

Mar 05, 2018 | Computers & Internet

1 Answer

How to scan with an HP J4580


Do you have the full-feature software installed? What OS is on your computer? Assuming you have the full-feature software installed (installed before connecting the printer to the computer) and a direct USB connection (with a good cable and functioning USB port), you have two choices.

Start the scan from the computer (have the document face down on the glass or face up in the ADF (for models with the document feed) and the all-in-one ready. For this, with Windows, launch the HP Solution Center (Start > All Programs > HP > HP Solution Center), then click either the Scan Photo or Scan Document button in the program. Set the desired scan settings (this should come up if it wasn't turned off) then click Scan.

Alternatively, you can start the scan from the button (it's the one closest to the button with an X (cancel) on the all-in-one and that will launch the HP Solution Center (assuming HP Digital Imaging Monitor is running). The scan menu will also come up on the printer screen with requests for more setting information (destination etc.)

With Win7 and Vista, Paint will acquire scans (Import from Camera or Scanner). Some versions of Vista and most of Win7 also include Windows Fax and Scan which will also handle new scans.

I hope this helps.

Cindy Wells

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2 Answers

HP Deskjet F4280 scanning problem


reload the whole HP software package in this PC
no PC stated nor full model number
no OS stated, what Op sys is it windows 10>? what/?
why not ask hp this. on there forum , warning the same questions will be asked, or all answers will be wrong

ask here, REAL HP, we are not HP here, we are chat box (dumbb)

https://h30434.www3.hp.com/

Aug 07, 2017 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

Software loads but HP solution center won't open


I would recommend un installing "any" HP software first, then download and install the latest driver from HPs site. You could could also try running the installer with all startup apps disabled incase there is some conflicting software. You can do this by typing in "msconfig" from start > run. Once open select "selective startup" then uncheck "load startup items". If you resort to this be sure you have unintstalled all HP software first as some HP software does run at startup. Also be sure to re-enable the startup items after troubleshooting.

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1 Answer

Hpc6180 software error


hi!!!

try to re-installed the software
hp solution if you have or go to
HP sites http://h10025.www1.hp.com

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