Question about HP Photosmart C6180 All-In-One InkJet Printer

2 Answers

After software install I can not launch hp

After software install I can not launch hp solution center

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 787 Answers

Try reinstall the software.

Posted on Sep 28, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 67 Answers

If you have any issues with the adobe flash player, that would also be the reason for the solution center not to work....uninstall current adobe flash player and then install latest version from http://get.adobe.com/flashplayer/?promoid=BUIGP
Then after updating flash player uninstall and reinstall only Solution center, you can also open the following path C>Program Files>Hp>Digital Imaging>Bin>hpqdirec.exe
hpqdirec.exe is the root file for Solution center, you can also double click this file and check.
In the same bin folder, you can locate the file hpqscnvw.exe and double click it and scan from this file, this is the root file for scanning.
Any clarifications please comment....
Good luck
brad

Posted on Oct 01, 2009

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

GoTechNinja
  • 12 Answers

SOURCE: software loads but HP solution center won't open

I would recommend un installing "any" HP software first, then download and install the latest driver from HPs site. You could could also try running the installer with all startup apps disabled incase there is some conflicting software. You can do this by typing in "msconfig" from start > run. Once open select "selective startup" then uncheck "load startup items". If you resort to this be sure you have unintstalled all HP software first as some HP software does run at startup. Also be sure to re-enable the startup items after troubleshooting.

Posted on Apr 15, 2009

  • 30 Answers

SOURCE: hp solutions center for hpc5280 printer software

MUST DELETE DRIVER SOFTWARE FIRST, NOT JUST ICON, BUT SOFTWARE, YOU HAVE UNINSTALL SOFTWARE IN VISTA YOU MUST USE THIS. GOOD LUCK

Posted on Oct 05, 2009

  • 1 Answer

SOURCE: Can't launch fax with HP solution Center

I'm having the same problem... did you ever fix it?

Posted on Mar 26, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Check ink levels


Did you install the HP full software for your OS? This feature is not available unless the software is installed. See http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=1153481& to find the software. Select your OS version from the drop-down menu and click Next. Expand the section labeled Driver - Product Installation Software. If you are using the USB cable, you may have installed the OS drivers. In that case, you need to uninstall the printer and then remove the data cable before installing the HP software. For Windows, go to the Hardware and Printers Control Panel, click on the printer and Remove Device at the top (or right click and choose Remove Device).

With the correct software installed, launch the HP Solution Center. (The name may be slightly different for the Mac OSX.) Then go to the Toolbox. That section has all of the tools you wanted. If you have a problem with this, you may need to uninstall the HP software and reinstall.

Launching the Control Panel in Windows depends on your OS. For XP-Windows 7, click Start > Control Panel (or directly to Devices and Printers). From the Control Panel, go to the Hardware and Sound section and select Devices and Printers. With Windows 8, access the Charms menu from the Desktop and go to Settings, then select the Control Panel. (The keyboard shortcut Win+X will let you select the Control Panel more easily. Then follow the above steps for locating the Printers section.)

You can similarly uninstall software from the Programs section of the Control Panel.

I hope this helps.

Cindy Wells

Sep 25, 2013 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

My HPc310 continues to tell me to "start scan from computer. refer to documentation" how to I stop this and scan TO the computer?


The Scan button behavior hasn't been set up on the computer. If you haven't installed the Full feature software, go to http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=4231205& . Select your OS and then Next. Select the second option under Drivers.

If you installed the Windows OS basic driver, uninstall that driver and disconnect the data cable.

Once this software is installed, double-click on the HP Solutions Center. Try to scan once to find the best settings. Then in the Settings section of the software, you can set the Button destinations. Set the Scan-to button.

Now if the software is monitoring the printer, pressing the scan button will launch the HP Solution Center scan.

I hope this helps.

Cindy Wells

Apr 03, 2013 | HP PhotoSmart Office Equipment & Supplies

1 Answer

Manual


First what OS are you using? Do you have the full software installed, the basic HP driver or the OS-based driver? The first time you scan, you will need to start the scan from the computer. Put your document face down on the scanner glass or face up if you have an automatic document feeder. Launch the HP Solution Center (in Windows), and then click Scan Photo or Scan Document. If you need to adjust the settings, cancel the scan and click Settings. Then click Scan Settings.

If you have the full software installed, you can set up the software to "listen" for the button presses and launch the software to scan. Use the first scan to give you your defaults to enter into the Button settings. In the HP Solution Center, click Settings and then Scan Settings. Then click Button Settings and then the Front Panel Buttons tab.

If you have the OS-based driver installed or the basic HP driver, with Windows 7, you can use Windows Fax and Scan.

The manuals for the HP Deskjet F2480 are available from HP here: http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=3811337& . The direct link to the User's Manual for the Windows OS is http://h10032.www1.hp.com/ctg/Manual/c01855375.pdf .Additional Scan instructions are here: http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=49242&tmp_task=useCategory&cc=us&dlc=en&lc=en&product=3811337, pick the link for your OS.

I hope this helps.

Cindy Wells

Jul 23, 2012 | HEWLETT-PACKARD Hewlett Packard Deskjet...

1 Answer

I want to scan documents and save them in a pdf file format, but my scanner does not seem to offer that option.


Do you have the full software installed? Is Adobe Reader installed? (Install it if it isn't on the computer.) If you have the HP Solution Center (Windows) installed, launch the program. Then choose Scan Document. Cancel the scan and choose Settings. Click on Scan Settings and then Document Settings. You should be able to find the Save as PDF option there. Then make sure check the box for checking settings before scanning and save your new settings. Click on the Home button and scan your document.

If you choose Scan Picture, you will not get the Save as PDF option. If you are launching the scans from the all-in-one, you may need to adjust the scan button defaults elsewhere in the solution center. (The software you choose as a scan to destination may limit the available file types in the HP scan software.)

If you do not have the HP full software installed, unplug your data cable (if USB) and uninstall the driver that is currently installed. Go to http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=1119598& and select your OS version. Click Next. Expand the section marked Driver and choose the full software. Download and install the software and replace the data cable when prompted to do so.

I hope this helps.

Cindy Wells

Oct 11, 2011 | HP Officejet 6310 All-In-One InkJet...

1 Answer

When I try to scan on my HP Officejet 6500 Wireless it says "No Scan Options" on the little screen what should I do?


Do you have the full software installed on the computer, if available? You can get the software here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3795406& for supported OS versions. Select your OS and click Next. (The basic drivers will not support launching scans from the all-in-one.) I don't believe the buttons work with the Mac OS, unfortunately.

Can you launch a scan from the computer? Next check that the digital imaging monitor is running. The digital imaging monitor is only in the full featured software and listens for the button press. If yes, then you haven't set the destinations for the scan buttons in the software. Launch the HP Solution Center and go to Settings. Then set the Scan Settings > Button Settings > Front Panel Scan Buttons for Scan to E-mail and Scan to File.

I hope this helps.

Cindy Wells

Sep 08, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I need a OfficeJet 7410 installation CD because my HP Director software no longer shows any scanning options in the opening screen. Can't use scanner from PC. Thanks, John


Hi,

HP has now changed the HP Director to HP Solution Center with extra features. Downloading the latest software will help you install the new HP solution Center.

You have not mentioned the PC operating system like Win XP, Vista, Win 7.

Click on the download link below to launch the HP software and drivers page.
Choose the operating system to download the software for your printer
Download Page

Nov 03, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

We have( several years now) a HP photosmart 2575 All-in-One , we need to scan documents, it was never set up to do that ,we have misplaced the manual as to set it up to our computer. can you help


1) Make sure that you have the HP driver and full-software installed. Go to http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=&cc=us&product=441240& , select your OS and click Next. Then click on Driver to download it. If you installed the generic driver from the OS, uninstall it and unplug the data cable (if USB) before installing. For some of OS versions, even if you do have the full software, check the version you have, some need to be patched. All of the support for this all-in-one is available here: http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&dlc=&cc=us&product=441240 .

2) Place the document to scan face down on the glass or face up in a Automatic Document Feeder (ADF).

Next you can scan from the computer before you can scan using the buttons on the printer. If you want to use the scan buttons, you will need the full software installed and the monitor program running. Then you need to set the button destinations in the HP Solution Center before the buttons will work. Launch the HP software (Start > All Programs > HP > HP Solution Center (some HP printers have a slightly different program but it will be in the same HP folder). Launch the scan and set the resolution and destination folders. Windows computers can also scan from the computer with Paint (File > Import from Scanner or Camera) or Windows Fax and Scan (Vista and Win7).

If you have problems, check the USB cable first. Scanners require bi-directional communication with the computer. Thus they fail when the printer works. Make sure that the scanner is unlocked if a lock exists.

I hope this helps.

Cindy Wells

Oct 08, 2010 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

How to scan with an HP J4580


Do you have the full-feature software installed? What OS is on your computer? Assuming you have the full-feature software installed (installed before connecting the printer to the computer) and a direct USB connection (with a good cable and functioning USB port), you have two choices.

Start the scan from the computer (have the document face down on the glass or face up in the ADF (for models with the document feed) and the all-in-one ready. For this, with Windows, launch the HP Solution Center (Start > All Programs > HP > HP Solution Center), then click either the Scan Photo or Scan Document button in the program. Set the desired scan settings (this should come up if it wasn't turned off) then click Scan.

Alternatively, you can start the scan from the button (it's the one closest to the button with an X (cancel) on the all-in-one and that will launch the HP Solution Center (assuming HP Digital Imaging Monitor is running). The scan menu will also come up on the printer screen with requests for more setting information (destination etc.)

With Win7 and Vista, Paint will acquire scans (Import from Camera or Scanner). Some versions of Vista and most of Win7 also include Windows Fax and Scan which will also handle new scans.

I hope this helps.

Cindy Wells

May 01, 2010 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Software loads but HP solution center won't open


I would recommend un installing "any" HP software first, then download and install the latest driver from HPs site. You could could also try running the installer with all startup apps disabled incase there is some conflicting software. You can do this by typing in "msconfig" from start > run. Once open select "selective startup" then uncheck "load startup items". If you resort to this be sure you have unintstalled all HP software first as some HP software does run at startup. Also be sure to re-enable the startup items after troubleshooting.

Apr 15, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Hpc6180 software error


hi!!!

try to re-installed the software
hp solution if you have or go to
HP sites http://h10025.www1.hp.com

Nov 12, 2008 | HP PhotoSmart C4180 All-in-One Color...

Not finding what you are looking for?
HP Photosmart C6180 All-In-One InkJet Printer Logo

449 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...